酒店回复: Dear Wang,Thank you very much for your kind words and for choosing to stay with us again.We are especially pleased to know that we could be a reliable solution for you at short notice and that your second stay met your expectations just as much as the first.Your compliments about our team and the cleanliness of the rooms and bathrooms mean a lot to us, as these are priorities we work on every day.We truly appreciate your recommendation and look forward to welcoming you back to Marrakech for a third stay!TCH Marrakech Medina.
酒店回复: Dear Tunvlang,Thank you for taking the time to share your detailed feedback. We are truly sorry to read that your stay did not meet your expectations.We’re glad you appreciated the design of our common areas and the hot shower, but we sincerely regret the discomfort you experienced with the room size, cleanliness, noise levels, and your interaction at reception. This is certainly not the level of experience we aim to provide our guests.Please note that, as a traditional riad located in the Medina, room sizes and the absence of an elevator are typical architectural characteristics. However, cleanliness, proper maintenance, and courteous service are priorities for us, and your comments have been shared with our housekeeping and front office teams for immediate review and improvement.Regarding the timing of public area cleaning, we will also revisit our procedures to minimize any inconvenience to guests during busy hours.We genuinely value feedback like yours as it helps us improve. If you would be willing, we would appreciate the opportunity to discuss your stay further — please feel free to contact us directly.We hope you will give us another chance in the future to provide you with the comfortable experience we strive to offer.The Central House Marrakech Medina.
5.0分
男女混合宿舍(Bed In Shared Dormitory Of 4 Mixed With Private Bathroom)
酒店回复: Thank you very much for your kind review! We are delighted to hear that you enjoyed the design of the hotel and that our pool provided a beautiful setting for your photos. Our central location in the heart of the medina is indeed one of our guests’ favorite features, and we’re glad you found it convenient for exploring the area.We truly appreciate your feedback and hope to welcome you again soon for another memorable stay in Marrakech.Warm regards,The Central House Marrakech Medina.
4.7分
男女混合宿舍(Bed In Shared Dormitory Of 6 Mixed With Private Bathroom)
酒店回复: Thank you for this detailed and honest feedback. We are thrilled you loved our beautiful common areas, the large rooftop terrace, and the exceptional ambiance of the hostel itself.We take your safety concerns very seriously. We understand that navigating the Medina at night can be unnerving, and we sincerely apologize for the difficult experiences you had with locals and the closing gates. Our reception staff is available 24/7 to offer the safest, clearest route guidance before you head out.We appreciate you noting the average restrooms—we are addressing the maintenance—and we hope to welcome you back for a safer, five-star experience next time!
5.0分
女生6人宿舍(1张床位)(Bed In Shared 6 Female Dorm With Private Bathroom)
短期内第二次入住这家酒店了。因为另一个酒店临时取消了我的预订,在这么临时的情况下预订这家毫无问题。店员非常的好,房间浴室也是每天打扫的干干净净的。强烈推荐不踩雷
一个算挺大的riad,公共空间设计漂亮适合网红打卡。房间超级窄小,两个大箱子勉强摊开了就连路都走不动,设施老旧、床单和毛巾不干净;隔音很差,晚上12:00前整个客栈都吵杂到不行;staff就在早上人最多的时候打扫公共卫生,毫不介意通道上的脏水差点弄湿你的鞋;而且没有电梯,退房时前台女满脸理所当然地说“我们很弱没法帮搬,要么等12点**事来要么你自己搬”唯一优点是洗澡水够热。结论:体验差,慎选!
酒店设计的真的很不错,游泳池拍照很好看,位于老城区的核心位置,去哪儿都挺方便的。门口其实还有三轮车。
公共区域棒极了,简直奢华。但房间就不太行了……枕头又高又硬,很吵,特别是如果你的床位靠近洗手间的话。
公共区域做的挺漂亮,楼顶有超大的露台有很多座位和沙发。中庭带个游泳池,拍照好看!就是房间内的厕所环境做的很一般,不然真的是青旅里环境做的相当出色的了!从外面回来需要穿过非常复杂的集市,如果是女孩子单独出行千万不要太晚回住处,因为集市很多门在大约10点之前就陆续关了,就需要绕行很多人少的小巷,偶尔碰到你分不清意图的当地人说要用摩托载你回青旅还甚至拉你上摩托-那种感觉是有些恐怖的!
位置绝佳,就在露天市场旁边,但离马路也够近,打车很方便!旅馆很漂亮,餐厅的食物也很美味!
这家摩洛哥传统庭院酒店 (Riad) 在马拉喀什地理位置优越,价格非常实惠,有游泳池、屋顶露台、环境整洁,服务也很好。
好地方!非常整洁!
所有东西都要额外收费。毛巾和行李寄存都需要付费。衣柜必须使用特定类型的锁,而且由于淋浴间没有单独的门,卫生间区域会很潮湿。位置在巷子深处,所以晚上可能会有点危险。房间很整洁,内部装修也很精致。我喜欢每张床都有帘子的设计。
这里安静干净,住宿条件很好。泳池设施很棒,可以放松身心。宿舍还不错,带独立淋浴间,空间也挺大。