酒店回复: Thank you for your feedback. We’re glad you stayed with us and appreciate your comment regarding pricing. We hope to welcome you again and provide an even better experience.
1.0分
家庭亲子
Our whole team had to leave to find somewhere else to stay due to bed bugs found in two beds
Their was also blood found on the mattress and urine stains
展开
酒店回复: We’re very sorry to hear about the issues your team experienced. Guest safety and cleanliness are our top priorities, and we take reports of bed bugs and any stains very seriously. Your feedback has been shared with our housekeeping and management teams to investigate and address these concerns immediately. We sincerely apologize for the inconvenience and regret that your stay was disrupted.
4.0分
其他
The room was clean. The concierge was pleasant and professional. Comfortble beds and nice hot shower.
展开
酒店回复: Thank you for your feedback! We’re glad to hear that you enjoyed a clean room, comfortable beds, a hot shower, and professional service from our staff. We appreciate your kind words and look forward to welcoming you back soon.
3.0分
其他
Room had infects in the bathroom. Staff was amazing, but no kettle or fridge in the room. But otherwise i wnjoyed my stay
展开
酒店回复: Thank you for your feedback. We’re glad to hear that our staff made a positive impression and that you enjoyed your stay overall. We sincerely apologize for the inconvenience regarding the kettle or fridge, as not all rooms are equipped with these amenities. Your comments have been shared with our housekeeping team to address the concern. We appreciate you bringing this to our attention and hope to welcome you back for an even better experience.
1.0分
其他
展开
The room is very run down - flooring is ripped and chipped — walls are cracked, chipped and have liquid sprayed above the bed — the staff was MIA for over 10 minutes at 12am when our room keys wouldn’t work — the bed is very uncomfortable and the pillows are hard and lumpy
展开
酒店回复: We’re very sorry to hear about the condition of your room and the inconvenience you experienced with your keys and late-night assistance. This is far from the standard we aim to provide, and we sincerely apologize for the discomfort and frustration caused. Your comments about the flooring, walls, and bedding have been noted and will be addressed with our maintenance and housekeeping teams. We also regret the delay at the front desk and will review staffing to ensure prompt support at all hours. Thank you for bringing this to our attention.
5.0分
情侣出游
展开
The property was nice and the room was great. The only thing I would change is that they don’t have a microwave lol. But other than that, everything is close by and lots of parking.
展开
酒店回复: Thank you for the comment. It's a standard hotel with a common Microwave in the lobby
4.0分
其他
展开
The room was clean and comfortable. The staff were very friendly and helpful. Our room at least ,if not the motel had issues with the hvac system. We could not seem to control temperature and room was very warm. We had to open the window to be able to sleep. The people on the front desk brought a fan to our room for us to use. We would stay here again but will ascertain that we have a room that has a hvac system that works correctly. We noticed a lot of other vistors had their windows open as well.
展开
酒店回复: Thank you for your detailed feedback. We’re glad to hear you found your room clean and comfortable and that our staff were friendly and helpful. We sincerely apologize for the issues with the HVAC system and understand how important proper temperature control is for a good night’s sleep. We’re glad our team could provide a fan to help, and your comments have been shared with our maintenance team to address the HVAC concerns. We appreciate your understanding and look forward to welcoming you back with a fully comfortable room in the future.
3.0分
其他
展开
The room was fine, the staff fine. But the TV didn't work and the night guy couldn't get it going with fresh batteries for the converter so he promised me a 10 per cent reduction. The clerk at checkout said he didn't have tha authority to do that. So here we are
展开
酒店回复: Thank you for your feedback. We’re glad to hear you found the room and staff satisfactory. We sincerely apologize for the issue with the TV and the confusion regarding the discount. Your comments have been shared with our management team to ensure better communication and resolution of such matters in the future. We appreciate you bringing this to our attention and hope to provide a smoother experience on your next stay.
这家酒店作为经济型酒店来说还不错。但是我们连续两天拿到的浴巾上都有长长的黑头发，还没用就这样了。房间里没有冰箱，而且马桶冲水的时候会溅水出来。
希望以后不用再住那里了。
需要大修。
有点贵
Our whole team had to leave to find somewhere else to stay due to bed bugs found in two beds
Their was also blood found on the mattress and urine stains
The room was clean. The concierge was pleasant and professional. Comfortble beds and nice hot shower.
Room had infects in the bathroom. Staff was amazing, but no kettle or fridge in the room. But otherwise i wnjoyed my stay
The room is very run down - flooring is ripped and chipped — walls are cracked, chipped and have liquid sprayed above the bed — the staff was MIA for over 10 minutes at 12am when our room keys wouldn’t work — the bed is very uncomfortable and the pillows are hard and lumpy
The property was nice and the room was great. The only thing I would change is that they don’t have a microwave lol. But other than that, everything is close by and lots of parking.
The room was clean and comfortable. The staff were very friendly and helpful. Our room at least ,if not the motel had issues with the hvac system. We could not seem to control temperature and room was very warm. We had to open the window to be able to sleep. The people on the front desk brought a fan to our room for us to use. We would stay here again but will ascertain that we have a room that has a hvac system that works correctly. We noticed a lot of other vistors had their windows open as well.
The room was fine, the staff fine. But the TV didn't work and the night guy couldn't get it going with fresh batteries for the converter so he promised me a 10 per cent reduction. The clerk at checkout said he didn't have tha authority to do that. So here we are