酒店回复: Thank you for your feedback. We’re glad to hear that, overall, you found the hotel satisfactory. We appreciate your comments about the soft beds and the limited seating in the breakfast area this helps us identify where improvements can be made. We hope to welcome you back for an even more comfortable stay.
2.0分
其他
Dirty room, no linens and TV didn’t work. I had to go and get linens to make the bed. Definitely won’t stay here again.
3.0分
情侣出游
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The staff was courteous but the room was a bit dated. The tv was a struggle to figure out. One of the beds was very noisy just sitting down on it. Light switches were reversed. I feel it could be a nice hotel if things were updated more.
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酒店回复: Thank you for sharing your feedback. I’m glad to hear our team made a positive impression, and I truly appreciate your notes about the room. We’re always working to improve, and your comments about the TV, bed, and switches are very helpful. I hope we’ll have the chance to offer you a more comfortable, updated stay in the future.
5.0分
其他
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Well managed. Good location to restaurants and trail system. Had a TV problem and which was handled immediately. Been staying there for years. Good value. Pet friendly.
1.0分
其他
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nothing for breakfast
We were there for the weekend with our family for a sporting event and when we went to get breakfast Saturday morning there was no toast no milk for cereal the orange juice was warm there really wasn't hardly anything for our kids to eat before they had to go do their sports which is very frustrating the same thing happened on Sunday morning and the breakfasts are vital to our kids performing as athletes and something that we really value in hotels so we will not be staying here again.
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing breakfast experience during such an important weekend for your family. This is not the standard we aim to deliver, and your comments have been shared with our breakfast and management teams to ensure it’s addressed immediately. We understand how important a good meal is before a busy day, and we hope you’ll consider giving us another opportunity to make it right in the future.
4.0分
其他
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The rooms were excellent. The person who checked us in was excellent. My only issue was with the breakfast. By 6:30AM there was no milk for cereal. The eggs were burnt and when more were brought out they were still cold. There no bagels, pastries and only 4 pieces of bread. The juice dispenser dispensed room temperature juice, not chilled at all. We have been to several Wyndham properties on our 3 week trip and have always had an awesome breakfast.
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酒店回复: Thank you for sharing your feedback and for recognizing our front desk team and guest rooms we truly appreciate it. We’re sorry to hear the breakfast did not meet expectations, especially given your positive experiences at other Wyndham properties. Your comments have been shared with our breakfast team so we can address the issues with food quality and availability right away. We value your loyalty and hope to have the chance to serve you a much better breakfast on your next visit.
4.0分
商务出差
Very clean ,great staff ,great place to stay as far as value.Top shelf!!
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酒店回复: Thank you for the wonderful feedback. We’re thrilled to hear you enjoyed the cleanliness, service, and value. We appreciate you choosing us and look forward to welcoming you back!
3.0分
其他
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Okay place
Okay place. Clean. Thin walls and vinyl flooring….heard people around me and above me. Luckily no one was up late. Would have liked bananas to be available at breakfast.
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酒店回复: Thank you for your feedback. We’re glad you found the property clean and appreciate your comments about noise and breakfast options. We’ll share your suggestion about adding bananas with our breakfast team and look into ways to improve sound comfort for our guests. We hope to welcome you back for an even better stay next time!
4.0分
其他
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Staff was great the afternoon I checked in. Very helpful.
In the morning when I went to check out no staff at desk for over 1 hour just a note that said they had to step away and would be right back. No way to check out and get receipt, had to leave keys and go. I wasn't the only guest that had to do this, when I left keys there were more than 5 other packets of keys left on the counter. Hotel states breakfast in the morning was told when checked in it would be from 6a to 9a. No breakfast, no coffee, no reason why. As there was no one to ask or to talk to. Not sure if I would stay at this property again. Very dissatisfied .
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酒店回复: Thank you for taking the time to share your feedback. While we’re glad our staff was helpful during your check-in, we sincerely apologize for the challenges you experienced at checkout and with breakfast. Your comments are important, and we’ll address these issues to ensure a smoother experience for all our guests. We hope to have the opportunity to provide a better stay in the future.
据我回忆,这个地方很干净,内外看起来都不像那种陈旧廉价的汽车旅馆,外观和内部都挺不错的。
我对这家酒店最大的不满是,我预订的是大号床(Queen Size),但那张床看起来根本不像大号床,更像是普通双人床(Full Size)。于是我下楼询问,经理或老板说酒店所有床都是同样大小,那就是大号床。但我觉得他们这家酒店把普通双人床当成了大号床,因为我之后住的另一家酒店里的大号床明显大了很多。我当时没有随身携带卷尺来测量床的大小,但它看起来确实很小。
我当时和妻子在一起,所以我们可以睡得近一点,这倒也无妨。
我之前应妻子的要求,特意提出要住在二楼,希望能看到窗外的风景,但他们把我安排在了朝向不正确的一边,不过也多少能看到些景色。我当时想,也许经理不想给我调两次房间,但他又说所有床都一样大。
总之,如果你们在这家酒店预订大号床,请注意,你们得到的会是一张更小的床。
我当时很忙,只住了一晚,没能享受到酒店的设施,但我看到他们有游泳池,听说没有热水浴缸,我还看到他们有个小型的自助洗衣区,这很不错。
考虑到没有商用厨房的限制,他们努力提供了不错的早餐。他们有冷冻吐司和冷冻煎蛋,每个煎蛋里都夹着一块奶酪。问题是,我拿到的时候吐司还是冰冻的,煮熟的鸡蛋中间的奶酪也是凉的。我到的时候鸡蛋已经没了,我猜加热器需要时间才能把奶酪加热,但可能大家想吃鸡蛋的速度比加热速度快。如果能有个微波炉,早餐会大大改善。我把冰冻的肉桂吐司放在华夫饼机上加热了,但煎蛋我不想这么做,尽管我可能也能这么做。不过,把奶酪留在烤盘上给下一位顾客就不太厚道了。
床很软。早餐区太小了——只有两张真正的桌子。除此之外,这家酒店还不错。
Dirty room, no linens and TV didn’t work. I had to go and get linens to make the bed. Definitely won’t stay here again.
The staff was courteous but the room was a bit dated. The tv was a struggle to figure out. One of the beds was very noisy just sitting down on it. Light switches were reversed. I feel it could be a nice hotel if things were updated more.
Well managed. Good location to restaurants and trail system. Had a TV problem and which was handled immediately. Been staying there for years. Good value. Pet friendly.
nothing for breakfast
We were there for the weekend with our family for a sporting event and when we went to get breakfast Saturday morning there was no toast no milk for cereal the orange juice was warm there really wasn't hardly anything for our kids to eat before they had to go do their sports which is very frustrating the same thing happened on Sunday morning and the breakfasts are vital to our kids performing as athletes and something that we really value in hotels so we will not be staying here again.
The rooms were excellent. The person who checked us in was excellent. My only issue was with the breakfast. By 6:30AM there was no milk for cereal. The eggs were burnt and when more were brought out they were still cold. There no bagels, pastries and only 4 pieces of bread. The juice dispenser dispensed room temperature juice, not chilled at all. We have been to several Wyndham properties on our 3 week trip and have always had an awesome breakfast.
Very clean ,great staff ,great place to stay as far as value.Top shelf!!
Okay place
Okay place. Clean. Thin walls and vinyl flooring….heard people around me and above me. Luckily no one was up late. Would have liked bananas to be available at breakfast.
Staff was great the afternoon I checked in. Very helpful.
In the morning when I went to check out no staff at desk for over 1 hour just a note that said they had to step away and would be right back. No way to check out and get receipt, had to leave keys and go. I wasn't the only guest that had to do this, when I left keys there were more than 5 other packets of keys left on the counter. Hotel states breakfast in the morning was told when checked in it would be from 6a to 9a. No breakfast, no coffee, no reason why. As there was no one to ask or to talk to. Not sure if I would stay at this property again. Very dissatisfied .