酒店回复: Dear Guest,Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience you experienced. Not being able to locate your reservation and the lack of support you received are unacceptable, and we understand how frustrating that must have been. We appreciate your suggestion regarding a dedicated help phone number — it’s a valuable point and will be shared with the appropriate team for review. We hope to have the opportunity to serve you better in the future.

酒店回复: Dear Guest,Thank you for your feedback. We're glad most of your stay was satisfactory and appreciate you pointing out the issue with bathroom amenities. We'll review this with our team to improve the guest experience moving forward.

酒店回复: Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

酒店回复: Dear Guest,We're happy you enjoyed the continental breakfast and appreciated the great value and convenient location. We look forward to your next stay!

酒店回复: Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

酒店回复: Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

酒店回复: Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

酒店回复: Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.