The staff here are super friendly and always looking to find ways to better my stay. Always upgrading in order to meet customers needs.
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酒店回复: Dear Guest,Thank you for your kind words! We're delighted to hear that our staff made your stay enjoyable. We always strive to improve and provide the best experience possible for our guests. We look forward to welcoming you back and continuing to meet your needs in the future!
4.0分
商务出差
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The most important thing I liked (and required) was a safe, quiet place where I could get a good night's sleep, which I did. There were a couple holes in the drywall in the bathroom and the bathroom sink outlets didn't work but I could live with that. Staff needs to answer their phone when customers call, as they told me to call them to open the door at 7am so I could check out and I wasn't able to, after calling them six times in a row and they never answered. So I just left my room keycard slipped in the doorjamb hoping they would get it (which they did).
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酒店回复: Dear Guest,Thank you for your feedback. We're glad you had a safe and quiet stay. We apologize for the maintenance issues and the difficulty reaching our staff in the morning. Your comments are valuable, and we will address these concerns to improve our service. We appreciate your stay and hope to welcome you back for a better experience.
4.0分
其他
Room was clean, staff was very friendly, ro
5.0分
其他
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I stay at this motel atleast once a month and i am never disappointed. I absolutely adore the staff. Way to go Chris and Melissa, yall rock. I will definitely be staying there again.
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酒店回复: Dear Guest,Thank you so much for your kind words! We're delighted to hear that you continue to enjoy your stays with us. Chris and Melissa will be so happy to hear your compliments! We look forward to welcoming you back next time. Your loyalty means a lot to us, and we're grateful for your continued support!
5.0分
商务出差
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Property is old but looks well maintained. Beds were comfortable but the sheets were stained. Not enough to make us want to leave tho. Great place for the price. If ever in need of getting a room within the beeville area, I’ll be looking into this place again
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear that you found the property well-maintained and the beds comfortable. We apologize for the issue with the sheets and will address it with our housekeeping team. It's great to know you found value in your stay, and we appreciate your consideration for future visits. We look forward to welcoming you again!
2.0分
其他
First room was dirty. AC didn’t work move to second room. It was decent took about 1020 minutes for hot water to come through.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the first room and the delayed hot water. We are glad that the second room met your needs, and we will work on improving the issues you raised. We appreciate your understanding and hope to provide a better experience in the future.
5.0分
商务出差
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Great customer service, location and overall but could do better with the kinda room tight stuffing smell when I just opened the door. Everything else is amazing
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酒店回复: Dear Guest,Thank you for your feedback! We're glad you enjoyed our customer service and location. We appreciate your comments about the room and will address the concern. Your comfort is important to us. We look forward to welcoming you again!
1.0分
其他
Staff is bad
Hot water takes a long time to come out and the AC doesn't work,The staff closes the lobby and you have to wait up to 45 minutes
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酒店回复: Dear Guest,Thank you for sharing your experience. We apologize for the inconvenience caused by the hot water delay and the AC issue. Your feedback is important to us, and we’ll address these concerns with our team to make necessary improvements.
5.0分
其他
I try to stay here atleast once a month and the service is always good.
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酒店回复: Dear Guest,Thank you for your continued trust in us! We're delighted to hear that you consistently have a positive experience when staying with us. We look forward to welcoming you again next month and providing you with excellent service once more!
服务太差劲了。我办理入住的时候，前台没人，还得打电话叫人过来。房间也没准备好。退房的时候，又没人给我办理押金退款。等我回去要押金的时候，他们竟然拒绝退还，声称房间里到处都是宠物毛。我根本没带宠物，但我确实带了家里的一条毯子，上面可能沾了宠物毛。既然他们反正都要把床上用品拿去洗，就不应该向我收取100美元的清洁费！
The staff here are super friendly and always looking to find ways to better my stay. Always upgrading in order to meet customers needs.
The most important thing I liked (and required) was a safe, quiet place where I could get a good night's sleep, which I did. There were a couple holes in the drywall in the bathroom and the bathroom sink outlets didn't work but I could live with that. Staff needs to answer their phone when customers call, as they told me to call them to open the door at 7am so I could check out and I wasn't able to, after calling them six times in a row and they never answered. So I just left my room keycard slipped in the doorjamb hoping they would get it (which they did).
Room was clean, staff was very friendly, ro
I stay at this motel atleast once a month and i am never disappointed. I absolutely adore the staff. Way to go Chris and Melissa, yall rock. I will definitely be staying there again.
Property is old but looks well maintained. Beds were comfortable but the sheets were stained. Not enough to make us want to leave tho. Great place for the price. If ever in need of getting a room within the beeville area, I’ll be looking into this place again
First room was dirty. AC didn’t work move to second room. It was decent took about 1020 minutes for hot water to come through.
Great customer service, location and overall but could do better with the kinda room tight stuffing smell when I just opened the door. Everything else is amazing
Staff is bad
Hot water takes a long time to come out and the AC doesn't work,The staff closes the lobby and you have to wait up to 45 minutes
I try to stay here atleast once a month and the service is always good.