The dates were missed up they went out of their way to set me up in a beautiful referbished room while they are re furbishing the place. Very happy with the stay. When they finish this place its going to be very nice. I will stay there next time through there .
1.0分
其他
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We got to the motel, it had yellow caution tape and was closed!!!! Sign on office door said will reopen soon! My question why was we given a reservation? We had to drive 20 miles to find a motel with available rooms. ******* dropped the ball on this reservation and has lost a customer! I hope my credit card was not charged and I have another problem to get corrected!!!
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酒店回复: Dear Glenda, We are very sorry for the inconvenience caused to you while planning your stay in Baxley. Our hotel is undergoing major renovations due to the Hurricane that affected us late 2024. Online engines are refreshed every so often to ensure user reliability and in the process, reservations are sometimes unknowingly opened back up. Please be rest assured that you will receive credit back for any payments made regarding this reservation. All fees are/will be waived.We hope you can consider us again during your next visit to Baxley and allow us a chance to offer our hospitality to you.Kindly,
3.0分
其他
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The room was about what i expected for the price. Not fancy, but a decent place to sleep. I would've like to have seen the patio area (formerly the pool) kept in a serviceable condition where guest could sit and enjoy the weather and some conversation. Staff was nice.
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酒店回复: Dear Ron, Thank you for leaving us some feedback. As we continue our post storm recovery, the patio area will be refurbished allowing for exactly what you mentioned to take place effortlessly. We hope to recover soon and look forward to being your choice for accommodation again when in town. Kind Regards,
1.0分
其他
The property is destroyed, no roof!
I did not stay there!
It should be taken off all sites
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酒店回复: Dear Russell,Thank you for taking the time to leave us a review. Unfortunately we did experience a natural disaster. During the time, we did not have electricity to update our online presence. Please pardon us for that, and be rest assured that we are working to restore our hotel so that we may continue to offer our hospitality services.
4.0分
商务出差
Good place to stay for work
Great service friendly staff
4.0分
其他
The property is not new; however, it was clean. The staff were kind and very accommodating
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酒店回复: Dear Renee, Thank you for your review and for staying with us. Rest assured that we will do everything it takes to make us deserving of your loyalty.
3.0分
家庭亲子
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This is the average hotel, and it shows its age. Much of what’s been done has been done in the house. It does not appear to be done by professionals, but it was comfortable and clean. I thought they advertise day small continental breakfast, but I went to the office at 8:30 that morning to turn. My keys in the office was locked and I did not see anything in the little little teeny teeny lobby as far as any breakfast snacks.
4.0分
其他
Quick stay while passing thru town. Very friendly staff. Met my needs.
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酒店回复: Thank you for taking the time to leave us a review. We are glad that to hear that you were satisfied with our services. We are committed to providing quality services. We look forward to serving you again.thanking you
3.0分
朋友出游
The coffee maker had used coffee filters left in it with mold. The threshold was missing in the bathroom. Very noisy at night with sketchy characters around.
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酒店回复: Dear Dail, thankyou for taking time to share your feedback. We would like to express our apologies that you had a negative experience at our motel. Kindly be advised that our team is working on this case to make sure that it does not happen again.We hope your next stay at our motel will be a pleasant stay and we look forward to welcoming you back again.Kind regards
2.0分
其他
The desk clerks were very nice but there were bugs in the bed. My daughter and I had bites on us for days
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酒店回复: Dear Mary,We apologize for your recent experience at our hotel. That is an undesired incident that we have to face some times in our industry as we do offer hospitality to many people. Please know that the problem has been professionally dealt with. We would love to help turn this around for you.Thank you for your feedback, and once again, we regret that you were not pleased with us. We hope to have a chance to make this right for you!
The dates were missed up they went out of their way to set me up in a beautiful referbished room while they are re furbishing the place. Very happy with the stay. When they finish this place its going to be very nice. I will stay there next time through there .
We got to the motel, it had yellow caution tape and was closed!!!! Sign on office door said will reopen soon! My question why was we given a reservation? We had to drive 20 miles to find a motel with available rooms. ******* dropped the ball on this reservation and has lost a customer! I hope my credit card was not charged and I have another problem to get corrected!!!
The room was about what i expected for the price. Not fancy, but a decent place to sleep. I would've like to have seen the patio area (formerly the pool) kept in a serviceable condition where guest could sit and enjoy the weather and some conversation. Staff was nice.
The property is destroyed, no roof!
I did not stay there!
It should be taken off all sites
Good place to stay for work
Great service friendly staff
The property is not new; however, it was clean. The staff were kind and very accommodating
This is the average hotel, and it shows its age. Much of what’s been done has been done in the house. It does not appear to be done by professionals, but it was comfortable and clean. I thought they advertise day small continental breakfast, but I went to the office at 8:30 that morning to turn. My keys in the office was locked and I did not see anything in the little little teeny teeny lobby as far as any breakfast snacks.
Quick stay while passing thru town. Very friendly staff. Met my needs.
The coffee maker had used coffee filters left in it with mold. The threshold was missing in the bathroom. Very noisy at night with sketchy characters around.
The desk clerks were very nice but there were bugs in the bed. My daughter and I had bites on us for days