Always a great stay. Very quiet and safe. Next to quick trip and great food options. Breakfast is not that good very simple but will do.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad your stays remain consistently great and that the quiet, safe setting and convenient access to nearby food options add comfort to each visit. We have noted your comment regarding the simple breakfast and will review it with our team as we work to enhance the morning selection. Hope you will visit again.Sincerely, Hotel Manager
3.0分
商务出差
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We booked this hotel based on the reviews regarding its breakfast and its cleanliness. However, 4 us the lobby was colorful but we ate breakfast twice while there and we sat at the same table both days and the same crud from the day b4 that people had left b4 we sat down was still there. For our room the furniture was nasty dirty. Definitely needed to be replaced. replaced. And the flo
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酒店回复: Dear Guest,We are glad you selected the hotel for its breakfast and cleanliness, and we regret the inconvenience caused by the condition of the dining area, the furniture in your room, and the overall presentation you observed. Your comments have been noted and will be reviewed with the appropriate teams to strengthen housekeeping, upkeep, and guest comfort. Hope you will visit again.Sincerely, Hotel Manager
1.0分
其他
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Room had major plumbing issue. Bathroom faucet leaked. Ruined some items I brought. Refrigerator leaked on the floor broken toiliet dispenser that you could have cut your hand in!!! Very hazardous room!!! Very disappointing
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酒店回复: Dear Guest,We regret the experience you had with the plumbing and maintenance issues in your room. Your concerns regarding the leaking faucet, refrigerator, and damaged toilet dispenser have been noted for immediate review with our maintenance team, as guest safety is extremely important. We will work to ensure these issues are corrected so future stays are more comfortable and secure. Hope you will visit again.Sincerely, Hotel Manager
4.0分
家庭亲子
Staff was great. Cleaning is not everyday but we don't usually choose daily cleaning anymore. Rooms were clean and a great breakfast.
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酒店回复: Dear Guest,We are glad to know the staff made a great impression and that your room felt clean and comfortable throughout your stay. It is good to hear the breakfast added to your experience as well. We have noted your comment about the cleaning schedule and appreciate your understanding. We look forward to providing the same pleasant and reliable stay on your next visit.Sincerely, Hotel Manager
2.0分
其他
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Room wasn’t very clean. There are dead fruit flies in the refrigerator, pieces of paper on the floor, hair on the toilet, the pillows smelled of wet hair and the mattress was lumpy. I would have checked out but rooms were scarce due to a convention. In my 67 years of travel, I have never experienced anything quite like my stay here. If I could have rated it less than one star I would have.
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酒店回复: Dear Guest,We regret the inconvenience caused by the room condition, including the cleanliness concerns, refrigerator, bedding, and overall comfort. We have noted each point and will address them with the appropriate teams to strengthen our standards. We remain committed to improving every aspect of the stay and look forward to providing a far better and more comfortable visit ahead. Sincerely, Hotel Manager
3.0分
其他
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There needs to be an alarm clock in the room and regular coffee pods. All we had in our room was decaf. The coffee was out in the breakfast room as well as the juice machine broken. There was a banging noise coming from the vent outside the bathroom door
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酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Your feedback regarding the coffee options, juice machine, and noise issue has been noted and shared with our maintenance and housekeeping teams for prompt attention. We appreciate your comments and will work to improve guest comfort and satisfaction for future stays. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
不错不错不错不错。zzz
在这里住了一晚很棒，下次去圣路易斯还会再来。
过得去，还行
还行，BW值得考虑
Always a great stay. Very quiet and safe. Next to quick trip and great food options. Breakfast is not that good very simple but will do.
We booked this hotel based on the reviews regarding its breakfast and its cleanliness. However, 4 us the lobby was colorful but we ate breakfast twice while there and we sat at the same table both days and the same crud from the day b4 that people had left b4 we sat down was still there. For our room the furniture was nasty dirty. Definitely needed to be replaced. replaced. And the flo
Room had major plumbing issue. Bathroom faucet leaked. Ruined some items I brought. Refrigerator leaked on the floor broken toiliet dispenser that you could have cut your hand in!!! Very hazardous room!!! Very disappointing
Staff was great. Cleaning is not everyday but we don't usually choose daily cleaning anymore. Rooms were clean and a great breakfast.
Room wasn’t very clean. There are dead fruit flies in the refrigerator, pieces of paper on the floor, hair on the toilet, the pillows smelled of wet hair and the mattress was lumpy. I would have checked out but rooms were scarce due to a convention. In my 67 years of travel, I have never experienced anything quite like my stay here. If I could have rated it less than one star I would have.
There needs to be an alarm clock in the room and regular coffee pods. All we had in our room was decaf. The coffee was out in the breakfast room as well as the juice machine broken. There was a banging noise coming from the vent outside the bathroom door