酒店回复: Thank you for your response, We hope we can serve you better in future
1.0分
其他
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The hotel room is in need of updating. The nonsmoking room reeked of smoke. The attempted paint refresh looked as if a toddler painted the doors and trim. Very uncomfortable bed.
The hostess at check in was very nice and friendly.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that our hostess made a warm and friendly impression during check-in — we’ll be sure to pass along your kind words. We’re sorry to learn that some aspects of your stay didn’t meet expectations, and we truly appreciate you bringing these concerns to our attention. Your comments help us identify areas for improvement, and we are actively working on updates to ensure a more comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back and provide a stay that reflects our commitment to quality and comfort.
1.0分
其他
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Awful experience. Don’t ever waste your time at this establishment. Awful staff was not helpful at checkout. I will be calling Travel Lodge corporate in regards to this terrible, humiliating experience.
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酒店回复: We’re truly sorry to hear about your disappointing experience during your recent stay. This is not the level of service we strive to provide, and we sincerely apologize for any frustration or inconvenience you encountered at checkout.Your feedback is very important to us, and we’d appreciate the opportunity to learn more so we can address this properly. Please contact us directly. so we can discuss your experience and work to make things right.Thank you for bringing this to our attention — we value your feedback and hope to regain your trust in the future.
5.0分
其他
The room was clean. Bed was comfy. Staff was super nice and very welcoming. Would definitely stay here again and recommend.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and found the room comfortable and our staff welcoming. It was a pleasure having you, and we can’t wait to welcome you back
2.0分
家庭亲子
Staff tried to be helpful, but nonsmoking room reeked as cigarette and toilet didn’t worked right.
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酒店回复: Thank you for your feedback. We're glad to hear our staff was helpful during your stay — we truly value their efforts to assist our guests. We’re very sorry to learn about the issues with the room and sincerely apologize for the inconvenience. Your comments have been shared with our housekeeping and maintenance teams to ensure improvements are made. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future
1.0分
其他
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Had hot water for 5 minutes and called to report the issue and was told no one was on property to fix the issue. Tried to get a shower in the morning and had no hot water. The one big thing for me is too be able to take a hot shower. Would not recommend or stay there again
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酒店回复: We sincerely apologize for the inconvenience you experienced with the hot water during your stay. We understand how important a hot shower is to start the day right, and we're truly sorry we fell short of expectations. Please know that we have since addressed the issue to prevent this from happening in the future. We appreciate you bringing this to our attention and hope you might consider giving us another chance to provide a better experience.There is a hot water in room, I check by myself and also Maintenace guy also look at it , we don't find anything bad, also we have people leaving in room Thay don't have complain about hot water.
5.0分
家庭亲子
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We booked last minute and we were happy with our choice. The new owners are very friendly and doing a good job. Room was clean, water pressure and temp were amazing! Will stay again if we're ever in town.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had a great stay and that you appreciated the clean room and strong water pressure—it's the little things that make a big difference! It means a lot to us that you noticed the effort we’re putting in. We'd love to welcome you back anytime you're in town.
5.0分
其他
The only thing I would suggest is that the carpet be shampooed.
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酒店回复: "Thank you so much for the 10/10 rating! We really appreciate your kind words and your helpful suggestion. We'll definitely look into getting the carpet shampooed to ensure everything is perfect for your next visit!"
4.0分
情侣出游
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Numerous places to eat within walking distance. Plenty of parking if pulling a camper. Staff very friendly and accommodating. A little noisy because of traffic and would have liked if floors were cleaner. Would stay again overnight
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酒店回复: "Thank you for your thoughtful review! We're glad you enjoyed the convenient location, ample parking, and our friendly staff. We appreciate your feedback about the noise and floor cleanliness—it's helpful and will be shared with our team to improve future stays. We're happy to hear you'd stay with us again!"
本来可以有更好的体验，但是工作人员都很友善。
好的
The hotel room is in need of updating. The nonsmoking room reeked of smoke. The attempted paint refresh looked as if a toddler painted the doors and trim. Very uncomfortable bed.
The hostess at check in was very nice and friendly.
Awful experience. Don’t ever waste your time at this establishment. Awful staff was not helpful at checkout. I will be calling Travel Lodge corporate in regards to this terrible, humiliating experience.
The room was clean. Bed was comfy. Staff was super nice and very welcoming. Would definitely stay here again and recommend.
Staff tried to be helpful, but nonsmoking room reeked as cigarette and toilet didn’t worked right.
Had hot water for 5 minutes and called to report the issue and was told no one was on property to fix the issue. Tried to get a shower in the morning and had no hot water. The one big thing for me is too be able to take a hot shower. Would not recommend or stay there again
We booked last minute and we were happy with our choice. The new owners are very friendly and doing a good job. Room was clean, water pressure and temp were amazing! Will stay again if we're ever in town.
The only thing I would suggest is that the carpet be shampooed.
Numerous places to eat within walking distance. Plenty of parking if pulling a camper. Staff very friendly and accommodating. A little noisy because of traffic and would have liked if floors were cleaner. Would stay again overnight