As a timeshare, it doesn't offer much. Everything is self-serve. The concierge are not cordial. Not a hello or any greeting. They're busy on their cell phones. There's no info and when I asked, offered nothing when I asked what local events you recommend. Front desk are friendly, especially the weekend staff. However, we enjoyed our trip. It's right next to Chinatown and Union Square. It's close to the bus station and train. Don't expect much from the resort, but just to rest and sleep as there's not much it offers. It's more of a hotel.
3.0分
其他
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It's an older place and the rooms go from teeny-tiny to normal. Inner rooms don't have any view. The staff was nice but they are trying to sell timeshares so beware. Decent location just a couple blocks uphill from Union Square
3.0分
家庭亲子
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We have been to San Francisco numerous time and stayed in nearby three nearby timeshares. This one is great location, historical building, free loading parking, parking garage close and convenient, but not in and out priviledge; Front desk nice and let us check in early, give us a bottle wine when know we have a student graduation... complain is the 711 studio is very poorly furnitured and arranged, not much storage space, not much supplies... no free wifi in 2025 the capital of high tech, and no housekeeping for a 7 day stay. But it is fairly quiet.
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酒店回复: Thank you for taking the time to share your feedback on your recent stay with us. We're happy to learn that you had an enjoyable experience overall. However, we strive to exceed expectations. We will ensure your concerns regarding the visit are passed along to resort management so that we may continue to improve in the future.
这次的体验完全超出了我的预期!工作人员都非常友善,随时准备提供帮助。就连客房服务人员也很棒。房间一尘不染,配备了我需要的所有设施。强烈推荐这里,特别是独自旅行的朋友们。
超出我的预期。
房间宽敞、干净,床很舒服。酒店看起来维护得很好,员工也很友善。
白天能听到小学里孩子的声音,房间里没有保险箱或微波炉。
因为活动期间旧金山的酒店价格太高,所以选了这家。酒店离活动场所步行可达,而且离市区很近,这点我很满意。不过,设施方面就不要抱太大期望了。
员工热情友好。房间设施齐全,但隔音效果有待提高。总体来说,入住体验不错。
工作人员把我的预订卖给了另一家酒店。经理弗吉尼亚根本不理会前台工作人员的投诉。酒店很脏,工作人员给每位客人一张纸质地图,圈出几个区域,然后说:“5点以后不要来这里”。
我不会再这样做了。非常不满意。
我在旧金山 Worldmark 酒店预订的 1.5 天前收到了 Club Wyndham 的一封电子邮件,说我的预订因超额预订而被取消。他们不会为我重新预订我选择的酒店,而是给我安排了距离较远的酒店,这样我就可以和住在其他酒店的人区分开来。他们最终为我重新预订了一家酒店,但这家酒店有时很危险,我一个人走过去也需要走几步。永远不要在这家公司预订,这是我经历过的最差劲的客户服务,我的旅行基本上被毁了。
由于房间里有异味,我们一开始有点不顺。我向前台报告了情况,他们立即上楼处理了。工作人员在每个环节都非常细心、富有同情心和专业。即使我们需要医疗救治,他们也处理得非常好。在这家美妙的度假村住宿期间,我们感到很有帮助,整个住宿期间都很安全。工作人员非常棒,让我们的住宿非常愉快。离开时很难过,但现在我们知道下次来旧金山时我们一定会住在这里。我绝对热情推荐这家很棒的度假村。感谢您让我们的住宿如此难忘。我们会再来的!
As a timeshare, it doesn't offer much. Everything is self-serve. The concierge are not cordial. Not a hello or any greeting. They're busy on their cell phones. There's no info and when I asked, offered nothing when I asked what local events you recommend. Front desk are friendly, especially the weekend staff. However, we enjoyed our trip. It's right next to Chinatown and Union Square. It's close to the bus station and train. Don't expect much from the resort, but just to rest and sleep as there's not much it offers. It's more of a hotel.
It's an older place and the rooms go from teeny-tiny to normal. Inner rooms don't have any view. The staff was nice but they are trying to sell timeshares so beware. Decent location just a couple blocks uphill from Union Square
We have been to San Francisco numerous time and stayed in nearby three nearby timeshares. This one is great location, historical building, free loading parking, parking garage close and convenient, but not in and out priviledge; Front desk nice and let us check in early, give us a bottle wine when know we have a student graduation... complain is the 711 studio is very poorly furnitured and arranged, not much storage space, not much supplies... no free wifi in 2025 the capital of high tech, and no housekeeping for a 7 day stay. But it is fairly quiet.