We were in the outdoor cabin number 2 and there was no hot water. The duty manager came and tried his best to get into the boiler cupboard but the lock was on the wrong way. At this point we were told to see the GM at 7am as there was nothing else he could do and no other rooms
5.0分
商务出差
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Bowburn
Excellent food and generous portions from a very wide and different to normal menu. Room only let down slightly by old and uncomfortable pillows and the bathroom extract fan not working
5.0分
其他
Overnight stay
Lodge was lovely, clean and spacious. Great to have robes etc available in the room.
Bed and sofa bed were very comfortable
1.0分
情侣出游
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nice garden set up for weddings.
The room was terrible see pictures, walls in poor state, no bedside tables, one useable socket, television high and on wrong wall only watch if lying on side in bed, shower dirty, paintwork peeling, toilet seat loose. Room incredibly hot (there before heatwave started) reported to reception and they refused to do anything about it. So bad we checked out early to find a decent hotel despite have prepaid for longer. The breakfasts in restaurant were poor quality. would not recommend staying in this hotel.
4.0分
情侣出游
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It was a really nice stay. The cabin we stayed in was quiet and very spacious. The only issue was breakfast was a bit chaotic, the toaster packed up and the coffee machine did not work. That said, the staff did everything to accommodate us. Overall, a really great stay and would certainly stay again when in the area.
5.0分
商务出差
Stylish country house
A delightful hidden gem . So quiet & peaceful here . Beautiful grounds , very relaxing stay .
酒店员工非常友善，让我们感到宾至如归。房间装修得体，干净现代。淋浴水压强劲，热水充足。酒店周边环境安静祥和。很高兴选择了Bowburn Hall Hotel。
必须更加努力
工作人员告诉我我的经历后，给我换到了一间花园房。虽然是独立房间，但清洁程度还算一般——坐在浴缸里，能看到灰尘、破碎的瓷砖，还有插座附近墙上的口红印。我原来的房间（30号）暖气片上的恒温阀坏了，所以只能把它固定在热水位置，所以必须打开窗户。窗台上有烟灰和烧焦的痕迹，更糟糕的是——马桶里竟然有“礼物”。早餐：第一天，一片吐司配微波炉炒蛋。第二天，我听到客人说培根、香肠和蘑菇太凉，甚至煎蛋也一样，所以我就没吃了。只要把基本的东西做好，剩下的就迎刃而解了。
令人失望
工作人员很热情，早餐质量也很好，但房间不太干净，需要一些细心的打理（镜子很脏，墙上有东西喷了下来，门口的地毯脱落，木制品上积满厚厚的灰尘，窗帘上有污渍）。楼下有派对，非常吵，所以我们直到11:30之后才睡觉。
真正的瑰宝
我非常喜欢在附近工作时住在这里。员工很棒，菜单很棒，房间也非常舒适。
交通便利，开车去达勒姆或纽卡斯尔也很方便。完美
We were in the outdoor cabin number 2 and there was no hot water. The duty manager came and tried his best to get into the boiler cupboard but the lock was on the wrong way. At this point we were told to see the GM at 7am as there was nothing else he could do and no other rooms
Bowburn
Excellent food and generous portions from a very wide and different to normal menu. Room only let down slightly by old and uncomfortable pillows and the bathroom extract fan not working
Overnight stay
Lodge was lovely, clean and spacious. Great to have robes etc available in the room.
Bed and sofa bed were very comfortable
nice garden set up for weddings.
The room was terrible see pictures, walls in poor state, no bedside tables, one useable socket, television high and on wrong wall only watch if lying on side in bed, shower dirty, paintwork peeling, toilet seat loose. Room incredibly hot (there before heatwave started) reported to reception and they refused to do anything about it. So bad we checked out early to find a decent hotel despite have prepaid for longer. The breakfasts in restaurant were poor quality. would not recommend staying in this hotel.
It was a really nice stay. The cabin we stayed in was quiet and very spacious. The only issue was breakfast was a bit chaotic, the toaster packed up and the coffee machine did not work. That said, the staff did everything to accommodate us. Overall, a really great stay and would certainly stay again when in the area.
Stylish country house
A delightful hidden gem . So quiet & peaceful here . Beautiful grounds , very relaxing stay .