酒店回复: Dear CCmyjia,Thank you very much for your perfect 10/10 rating and for sharing such detailed feedback. We are delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and the breakfast selection.It is wonderful to know that you appreciated the small touches, such as the natural honey, which make the stay special. We look forward to welcoming you back to Aloft Munich Hotel in the future.Kind regards,Marco SenatinFront Office ManagerAloft Munich Hotel
酒店回复: Dear Madam,Thank you for taking the time to share your feedback and for rating your recent stay at Aloft Munich Hotel.We’re pleased to hear that you appreciated our convenient location near the train station and that you found your room spacious and well soundproofed despite facing the street.We sincerely regret to hear about your experience with housekeeping and the lost souvenir bag. Please accept our apologies for the inconvenience and frustration this caused. While we are part of the Select Brand portfolio of Marriott International and operate with a slightly different service model than full-service hotels, we are fully committed to providing our guests with the best service possible at all times.Your comments have been shared with the relevant departments to ensure that we handle similar situations with greater care in the future. We truly value your input and hope you will consider giving us another opportunity to welcome you back for a more seamless and enjoyable stay.Kind regards,Marco SenatinFront Office ManagerAloft Munich Hotel
酒店回复: Dear Guest,Thank you very much for your wonderful feedback and for rating us 9.7 out of 10. We are delighted to hear that you enjoyed our convenient location, luggage storage, and friendly service from our team. It’s also great to know that our facilities, including the AED, added to your comfort and peace of mind.We look forward to welcoming you back to Aloft Munich Hotel on your next visit to Munich.Kind regards,Marco SenatinFront Office ManagerAloft Munich Hotel
酒店回复: Dear Tangtanglixianji,Thank you for your wonderful review and for giving us a perfect 10/10 rating!We're thrilled to hear that our family room with two king-size beds was perfect for your group and that you enjoyed the amenities like the capsule coffee machine. We're also glad you felt the configuration of your room justified the price, as we strive to provide great value for a comfortable and modern stay.As a cool, vibrant, and modern Select Brand of Marriott International, our team at Aloft Munich works hard to provide service that goes above and beyond our brand standards. Your positive feedback is a true testament to their commitment.Thank you again for your kind words. We look forward to welcoming you back on your next visit to Munich.Kind regards,Marco SenatinFront Office ManagerAloft Munich
床还挺大，两个人住很舒服。大堂也不错。服务态度很好。很推荐，对面就是火车站，非常方便。里市中心走路15分钟。很推荐哦
位置就在火车站对面，非常近，过马路就到。入住是下午三点，上午到可以把行李寄存，先去观光宝马博物馆和王宫博物馆。房间很干净，床很舒服。有电水壶，水比较硬。早餐选择很多，蜂蜜是蜂箱里面拿出来的整块的，原滋味的甜。
位置超赞！就在中央车站对面，去各个景点也都能步行抵达。特别是那位帮我们办理入住的员工，人特别好，一听说我们是韩国来的，还用韩语和我们打招呼，太暖心了🥹 每天都有人打扫房间，这点也很棒！下次再来我还会住这里！酒店旁边还有一家超好吃的烤猪肘店，简直完美！
看重它离火车站近，步行拖着行李过马路即可到达。交通便利。
房间很宽敞，虽然面对马路，但隔音比较好。
但是让人不悦的是，每天打扫都会敲门（一次是中午还合理，一次是早上八九点），有点被打扰到了，然后我最后收拾行李那天发现有一袋纪念品（虽然不贵重，但是也值几十欧很舍不得）应该是被打扫人员误当作垃圾给扔掉了，后联系酒店也没有帮我找到。非常遗憾😔酒店也没有进行任何补偿，各種服務都有失萬豪品牌的水準。
位置方便 走到玛丽亚广场 新市政厅仅需要十来分钟 而且配了AED，非常棒！ 虽然早到无法check in、但行李寄存很方便. 在汉莎实习过的服务员很热情
几个工作人员都很热情。
但房间里的空气清新度一般，感觉有种陈旧的味道。晚上鼻子不舒服，睡不太安稳。
没有提供拖鞋，需自带；complimentary bottle water每瓶只有250ml😂少得可怜。
火车站周边人比较杂，有点吵，脏。当然这是火车站的问题。
酒店位置很好，就在慕尼黑火车总站正对面。所有员工都非常乐于助人，特别是客房服务人员。房间很宽敞，床也很舒服。早餐相当不错。
这次住的家庭房；两张超大床；住四个人妥妥的；还配了一个胶囊咖啡机和胶囊。果然价格贵配置高。酒店还有洗衣房
酒店比邻慕尼黑火车站，坐火车过来非常方便，离老城中心区域不远，吃饭，参观十分便利，只是车站附近人流较大，人员复杂，进了酒店就安静了许多，房间宽大，设计合理，台面很多行李好摆放，早餐也丰富，离开的那天比较早，早餐还没开，客人可以提早pack早餐，十分nice👍
酒店地理位置绝佳，就在慕尼黑火车总站（HBF）对面。工作人员友好又乐于助人。房间宽敞，设施齐全，甚至还提供了一瓶漱口水。
尽管官方入住时间是下午3点，但因为当时有空房，他们允许我们提前入住了。
强烈推荐！