酒店回复: ⸻Dear LauraThank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations, particularly regarding the cleanliness and comfort of the pillows. Please know that this is not the standard we strive to uphold.We are currently addressing these concerns with our housekeeping team to ensure all areas meet our cleanliness standards. Additionally, we are evaluating our bedding options to offer a more comfortable stay for all our guests.Your comments are invaluable to us as we work to improve. We hope you’ll consider giving us another opportunity to provide you with the quality experience you deserve.Warm regards,Hotel Manager
3.0分
家庭亲子
原文
翻译提供方：Google
只是午餐结束得很早，我们没能赶上。
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酒店回复: Thank you for your stay and your feedback, We apologize that breakfast was over by the time you come to breakfast area . Our breakfast ours are 6:00am to 9:00am on weekdays and 7:00am to 10:00am on weekend.
5.0分
情侣出游
原文
翻译提供方：Google
这是一家很好的酒店，位置也很好
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酒店回复: Thank you for your kind words! We’re delighted to hear that you enjoyed our hotel and its convenient location. We hope to welcome you back soon for another great stay!
5.0分
其他
原文
翻译提供方：Google
一切都很好。干净的。包含良好的早餐。
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: ¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia fue excelente. Esperamos verte de nuevo muy pronto
4.0分
其他
原文
翻译提供方：Google
不错的酒店
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酒店回复: Dear Fernando,Thank You for your feedback, your feedback is very important us.
4.0分
家庭亲子
原文
翻译提供方：Google
他们接受宠物，并且他在公共区域行走没有问题
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酒店回复: Thank you for your feedback ,Your feedback is very important to us.we glad that you enjoyed your stay with us.
4.0分
情侣出游
Everything was good. Only feedback is deep clean the pool and maintain it with the proper chemicals.
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酒店回复: Dear DebbieThanks so much for your review! We're happy you had a great experience overall. We appreciate your feedback about the pool — our team is already working to ensure it’s sparkling clean and perfectly maintained for your next visit.
1.0分
其他
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Pictures are a lie. Must have been from when it was first built. The place is literally falling apart. I don’t even think they washed the sheets. It was so noisy because it is right next to the highway that I got no sleep. DO NOT STAY HERE!!
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酒店回复: Thanks for your feedback — we're really sorry to hear you had such a rough experience. That’s definitely not the kind of stay we want our guests to have.We’re taking your comments seriously and looking into the issues you mentioned, especially around cleanliness and maintenance. We’re also reviewing our listing photos to make sure they better reflect the current state of the place.We know being close to the highway can be a plus for some, but we get how the noise might be frustrating if you're a light sleeper. We’ll see what we can do to help with that too.Thanks again for bringing this to our attention. We appreciate the honesty and hope we can do better in the future.
都不错，房间很大，也卫生整洁，只是给了我一间最靠近高速公路的房间，噪音大，影响睡眠，还有，空调机也比较响
酒店整体清洁度不够，枕头很硬，不舒服。
只是午餐结束得很早，我们没能赶上。
这是一家很好的酒店，位置也很好
一切都很好。干净的。包含良好的早餐。
伟大的
不错的酒店
他们接受宠物，并且他在公共区域行走没有问题
Everything was good. Only feedback is deep clean the pool and maintain it with the proper chemicals.
Pictures are a lie. Must have been from when it was first built. The place is literally falling apart. I don’t even think they washed the sheets. It was so noisy because it is right next to the highway that I got no sleep. DO NOT STAY HERE!!