酒店回复: Thank you for staying at the Courtyard by Marriott Wilkes-Barre Arena! We appreciate your feedback and are glad to hear you had a great vacation. We hope to see you again!
酒店回复: Thank you for staying at the Courtyard by Marriott Wilkes-Barre Arena. We are pleased to be your hotel of choice when traveling to the Wilkes-Barre Arena! We hope to see you again!
5.0分
其他
原文
翻译提供方：Google
大堂设有星巴克，还有一间不错的酒吧。
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酒店回复: Thank you for staying at the Courtyard by Marriott Wilkes-Barre Arena. We are pleased to find you enjoyed your stay and hope to see you again!
5.0分
其他
原文
翻译提供方：Google
浴室地板角落很脏。非常小，整体浴室非常干净
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酒店回复: Thank you for staying at the Courtyard by Marriott Wilkes-Barre Arena. We were sorry to read about your experience with the bathroom. We follow the most rigorous industry standards when it comes to the cleanliness of our accommodations. Thank you again for bringing this to our attention. We will share your message appropriately.
4.0分
商务出差
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Nice hotel...but let's get some free coffee
Nice hotel, staff was nice. Comfortable but small rooms. A hotel should have free coffee out, a bit silly to have to pay $5 for a Starbucks coffee on site, felt nickle-dimey to me, its a basic amenity I can get at any hotel of any class, day or night.
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酒店回复: Dear Brian, Thank you for sharing your thoughts. We are pleased to know you found the hotel comfortable and appreciated our friendly team. We understand your concern about complimentary coffee and regret that this affected your overall impression. Your feedback is valuable and will be shared internally as we continually look to refine our guest experience.Amanda EvansGeneral Manager
5.0分
情侣出游
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People smoking right by front entrance was gross. Refrigerator and microwave appliances were not friendly: refrigerator smelled like sour milk;microwave operation was screwy (key pad was not intuitive). Room 309.
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酒店回复: Dear Allan, We sincerely regret that aspects of your visit, including the experience near the front entrance and the amenities in your room, did not meet your expectations. Your observations are valuable, and we will share them with our team to evaluate improvements. While we know this does not affect your time with us, we are grateful for your patience, and we hope you will accept our apologies for the inconvenience caused. We hope to have the opportunity to provide you with a smoother and more comfortable experience in the future.Amanda EvansGeneral Manager
如果你不在门上挂“请勿打扰”的牌子，他们会在早上8点一直敲门直到你开门，看看你什么时候离开。枕套上还有褐色的污渍。
我没能入住，前台当场取消了我的预订，说酒店只租给当地人。
水管噪音太大，晚上几乎每隔一小时就把我吵醒一次。枕头有股怪味。马桶很脏。
在这里度过了一个愉快的假期，入住和退房都很轻松，房间干净整洁，唯一让我不喜欢的是，我们没有选择每天打扫房间或清理垃圾，除此之外，我很享受这次住宿，一定会再次入住
酒吧和餐厅为什么周五晚上不营业，这让人很困惑。我们的房间里没有水……完全是骗人的！
房间地毯很脏。这是我们第一次也是最后一次住在这里。
万怡酒店正成为我们旅行时的首选酒店。一如既往的好。威尔克斯-巴里的位置令人满意。
大堂设有星巴克，还有一间不错的酒吧。
浴室地板角落很脏。非常小，整体浴室非常干净
Nice hotel...but let's get some free coffee
Nice hotel, staff was nice. Comfortable but small rooms. A hotel should have free coffee out, a bit silly to have to pay $5 for a Starbucks coffee on site, felt nickle-dimey to me, its a basic amenity I can get at any hotel of any class, day or night.
People smoking right by front entrance was gross. Refrigerator and microwave appliances were not friendly: refrigerator smelled like sour milk;microwave operation was screwy (key pad was not intuitive). Room 309.