酒店回复: Muchas gracias por compartir su experiencia. Nos alegra saber que nuestras instalaciones y ubicación fueron ideales para disfrutar con su familia. ¡Esperamos recibirlos de nuevo pronto!
5.0分
其他
原文
翻译提供方：Google
非常好
住宿体验非常棒！
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酒店回复: ¡Muchísimas gracias por tu comentario! Nos alegra saber que tu estancia fue excelente. Esperamos darte la bienvenida nuevamente muy pronto.
3.0分
其他
原文
翻译提供方：Google
额外费用，糟糕的食物
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酒店回复: Gracias por compartir sus comentarios. Lamentamos saber que su experiencia no fue la esperada, especialmente en relación con las tarifas adicionales y la calidad de la comida. Valoramos mucho sus observaciones y las tomaremos en cuenta para mejorar nuestros servicios.Esperamos tener la oportunidad de brindarle una mejor experiencia en el futuro.
5.0分
家庭亲子
原文
翻译提供方：Google
设施很好，服务一流
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酒店回复: Muchas gracias por su excelente valoración. Nos alegra saber que nuestras instalaciones y atención estuvieron a la altura de sus expectativas. Esperamos recibirle nuevamente pronto.
4.0分
商务出差
原文
翻译提供方：Google
出色地
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酒店回复: Thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back for an even better stay.
5.0分
家庭亲子
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Room clean, only problem I had was no bottle water to make coffee and I also didn't like coffee beans. When I arrived the receptionist was very friendly and presentable
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酒店回复: Thank you for your feedback. We’re glad you enjoyed the clean room and friendly service. We apologize for the lack of bottled water and coffee options and will review this for improvement.
1.0分
其他
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I woke up at 2 am to use the bathroom and discovered a water leak. The bathroom floor was wet and the room could potentially flood. I called the front desk and they did not have any maintenence staff, therefore, there was no solution. I asked the front desk for towels and that helped.
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酒店回复: Thank you for providing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the water issue in your room. Our team worked quickly to respond and presented several resolution options, including alternate accommodations, though these were declined. We are glad we could assist with towels to help manage the situation temporarily. Please be assured that the matter has since been resolved. We appreciate your comments and hope to have another opportunity to deliver the comfortable and reliable experience you expect from our brand.
服务很差，电梯坏了，门打不开，他们不得不强行打开。
工作人员和酒店设施都很棒。地理位置绝佳！强烈推荐！
糟糕的员工，糟糕的服务，电梯坏了！
设施完善，适合全家一起住几天。地理位置便利
非常好
住宿体验非常棒！
额外费用，糟糕的食物
设施很好，服务一流
出色地
Room clean, only problem I had was no bottle water to make coffee and I also didn't like coffee beans. When I arrived the receptionist was very friendly and presentable
I woke up at 2 am to use the bathroom and discovered a water leak. The bathroom floor was wet and the room could potentially flood. I called the front desk and they did not have any maintenence staff, therefore, there was no solution. I asked the front desk for towels and that helped.