酒店回复: Gracias por su reciente estadía, nos entristece que no esté satisfecho y hemos compartido sus comentarios con nuestro equipo para evitar este problema en el futuro, ya que esta no es una práctica común en nuestro hotel.
1.0分
其他
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Terrible hospitality
One of the worst hotels I have stayed in no breakfast they didn’t even have coffee in the morning because they say only 5 rooms was occupied they do breakfast but not even coffee most hotels have coffee no matter what time of day it host sleeping and drink at the counter
2.0分
其他
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Received wrong room type and bathroom was dirty
Checked in late driving with two young kids
Paid for 2 queens and only received one bed
Hair in the bathroom and bathrltub
3.0分
商务出差
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Mediocre
Upon entering my room the air conditioner was turned on to high fan but the room felt like it east least 100 degrees. Turning it to high cool did not seem to make a difference after several minutes so we requested a new room which accomidated us much better. In the new room the toilet had hair on which I had to clean before use but everything else seemed fairly clean.
Breakfast ran from 6 to 9 am so we arrived at 8am the first morning and the only thing left was sausages. We arrived the next morning for breaskfast at 7am and found there was no meat at all, the potatoes were undercooked, the buscuits and gravy lacked meat and taste but ther eggs and cheese were great.
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酒店回复: Thank you for your recent stay with us, we are saddened to hear that your stay was less than stellar. We have shared your comments with our team.
1.0分
商务出差
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The lady checking us in was rude and very slow. Then in the morning for breakfast there were no bowls and again same lady was there and did not look up to acknowledge my wife who asked about a bowl for cereal. She snapped to use a cup. Then we tried a French toast stick which was both cold and stale. Cereal was stale as well. Worst hotel experience in over 15 years! Do not book here. There also was a very loud morning train 8AM. ( I suppose this was not controllable.) Homewood suites used dishes and silverwear. Waffle machine not working or supplied. We will never stay at a Baymont by Wyndham again. Good luck as this was in Augusta Georgia.
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酒店回复: Thank you for your recent stay with us, we are saddened to hear that your experience was less than stellar. We have shared your feedback with our team.
4.0分
其他
The breakfast was ok there was no juice to select from
5.0分
商务出差
Nice property very clean and quiet newly renovated! Would stay again
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酒店回复: Thank you for your recent stay, we appreciate your business and look forward to seeing you again soon!
4.0分
家庭亲子
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We were given a room right off of the front desk, which was awesome because it was not far of a walk. But there was some type of hallway or service room or something on the other side of the wall from our room. All night, long people banged, knocked, and went in and out of that room, making noise. Laughing talking and making a noise. Otherwise we had an extremely nice and clean room at a decent price. I wear earplugs at night so I didn’t care but I got woke up by everybody else in the middle of the night up moving around and found out it was because they had been kept up all night by the people on the other side of the wall that I assume were employees.
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酒店回复: Thank you for your recent stay with us, we appreciate your business and hope to see you again soon!
1.0分
其他
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I’m not sure why this hotel had such a high rating. The employees were really nice, the rooms were spacious and the beds were comfy BUT that was the only good things about this hotel. The breakfast was terrible. Barely anything to choose from and we went early so I know they didn’t run out already and what was there tasted old and reheated. But the worst part was I woke up to cockroaches all over the room. The lady at the desk was super apologetic but didn’t seem too surprised.
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酒店回复: We are saddened you were unhappy, we have shared your comments with our team.
高于一般水平的住宿地点,比大多数地方都干净,每个人都很友好。
我和我的小儿子和我的丈夫在一起,第一晚房间的地板被食物垃圾弄脏了,尽管如此,我们早上还是离开了,当我们回来时,房间没有打扫,我们发现同样的事情没有完成,浴室也没有清理干净。未清洁的。缺乏卫生条件是非常不愉快的。
Terrible hospitality
One of the worst hotels I have stayed in no breakfast they didn’t even have coffee in the morning because they say only 5 rooms was occupied they do breakfast but not even coffee most hotels have coffee no matter what time of day it host sleeping and drink at the counter
Received wrong room type and bathroom was dirty
Checked in late driving with two young kids
Paid for 2 queens and only received one bed
Hair in the bathroom and bathrltub
Mediocre
Upon entering my room the air conditioner was turned on to high fan but the room felt like it east least 100 degrees. Turning it to high cool did not seem to make a difference after several minutes so we requested a new room which accomidated us much better. In the new room the toilet had hair on which I had to clean before use but everything else seemed fairly clean.
Breakfast ran from 6 to 9 am so we arrived at 8am the first morning and the only thing left was sausages. We arrived the next morning for breaskfast at 7am and found there was no meat at all, the potatoes were undercooked, the buscuits and gravy lacked meat and taste but ther eggs and cheese were great.
The lady checking us in was rude and very slow. Then in the morning for breakfast there were no bowls and again same lady was there and did not look up to acknowledge my wife who asked about a bowl for cereal. She snapped to use a cup. Then we tried a French toast stick which was both cold and stale. Cereal was stale as well. Worst hotel experience in over 15 years! Do not book here. There also was a very loud morning train 8AM. ( I suppose this was not controllable.) Homewood suites used dishes and silverwear. Waffle machine not working or supplied. We will never stay at a Baymont by Wyndham again. Good luck as this was in Augusta Georgia.
The breakfast was ok there was no juice to select from
Nice property very clean and quiet newly renovated! Would stay again
We were given a room right off of the front desk, which was awesome because it was not far of a walk. But there was some type of hallway or service room or something on the other side of the wall from our room. All night, long people banged, knocked, and went in and out of that room, making noise. Laughing talking and making a noise. Otherwise we had an extremely nice and clean room at a decent price. I wear earplugs at night so I didn’t care but I got woke up by everybody else in the middle of the night up moving around and found out it was because they had been kept up all night by the people on the other side of the wall that I assume were employees.
I’m not sure why this hotel had such a high rating. The employees were really nice, the rooms were spacious and the beds were comfy BUT that was the only good things about this hotel. The breakfast was terrible. Barely anything to choose from and we went early so I know they didn’t run out already and what was there tasted old and reheated. But the worst part was I woke up to cockroaches all over the room. The lady at the desk was super apologetic but didn’t seem too surprised.