酒店回复: Vielen Dank, Antonia, für Ihre wunderbare Rückmeldung! Wir freuen uns sehr, dass Sie Ihr großzügiges Zimmer, die ruhige Atmosphäre mitten im „Dschungel“ und unser leckeres Essen genießen konnten. Schön auch, dass der Night Walk für Sie ein spannendes Erlebnis war.Wir schätzen Ihr Feedback sehr und hoffen, Sie bald wieder im Nebelwald von Monteverde begrüßen zu dürfen!
4.0分
其他
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Rooms were simple but spacious and very clean and comfortable beds and linens. Cute little patio. Included breakfast was gourmet and excellent. The dinner options were a little expensive and not many options for the kids but was gourmet and great for foodies. The restaurant itself had a fireplace which looked great but made the lodge quite smoky and our clothes and hair smelled quite strong afterwards. The trails were very nice. It’s off the beaten path so after dark around 5:30 there’s not much to do but rest or taxi to the nearest town. Very challenging roads.
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酒店回复: Carlos, thank you very much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the comfort of your room, the cleanliness, the cozy patio, and our gourmet breakfast — as well as the beauty of the trails surrounding the lodge.We also truly appreciate your constructive feedback regarding dinner options for children, pricing, and the smoke from the fireplace. Your comments are important, and we’ve shared them with our management team so we can continue improving the experience for all our guests.Monteverde’s remote location and challenging roads are part of its wild charm, but we understand it can make evenings quieter and getting around a bit more difficult. We’re glad you found the natural surroundings enjoyable and hope the peaceful setting allowed for some well-deserved rest.Thank you again for your thoughtful review — we hope to welcome you back for another stay in the cloud forest.
5.0分
情侣出游
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The staff was amazing!! Could not do enough for you. The room was very nice and clean, the views from the property were beautiful. We did not know there was a little town not far til the day we left, that was disappointing. The road to the lodge was unpaved and unlit, it was good the dining room and menu had good variety cuz after dark we weren’t driving anywhere. I wish they had had a hot tub and spa, would have been a nice option.
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酒店回复: Thank you Anna so much for your thoughtful review! We’re delighted to hear that our team made you feel so well taken care of and that you enjoyed the comfort of your room and the beautiful views from the property.We also appreciate your feedback regarding the road conditions, nearby town, and amenities you would have liked to see. Your comments are very helpful, and we’ve shared them with our management team as we continue improving the guest experience.We’re glad you enjoyed our Endémica Restaurant and menu, and we hope to welcome you back for another peaceful escape in the cloud forest.
5.0分
朋友出游
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This is a quiet and relaxing place to connect with nature. The resort is located in the Cloud Forest and offers several trails for hiking and a Canopy Zipline on property. The staff is extremely accommodating and the food is excellent.
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酒店回复: Thank you so much, Kelly! We’re delighted to hear that you enjoyed the peace of the cloud forest, our scenic trails, our dining experience at our Endémica Restaurant and the warm service from our team. It’s wonderful to know that your experience with us was both relaxing and memorable. We hope to welcome you back for more nature-filled moments soon!
5.0分
家庭亲子
Spacious clean comfortable room. Fantastic staff. Easy to book excursions from the hotel!
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酒店回复: Thank you Troy for your rating, sharing your experience and kind words about our amazing staff! We hope you had a great time exploring the cloud forest of Monteverde.
5.0分
其他
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A paradise in the heart of the rainforest with the highest standards of service by every member of the staff. Having the best zipping service across the front desk, and the property trails are a natural wonder.
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酒店回复: Thank you Claudia for your rating and your kind words regarding your stay, the convenience of Ziplining and our amazing staff! We hope you enjoyed exploring the cloud forest of Monteverde.
5.0分
其他
The staff is wonderful. The food was great and the lodge is well maintained and clean. We loved it!
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酒店回复: Thank you Tara for your rating and your kind comments about your culinary experience at our Endémica Restaurant and our amazing staff!
5.0分
其他
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Outstanding in every way.
The staff are all so attentive. I wish i could remember everyone's name to give them a shoutout. The meals we had were outstanding. Nothing but good things about this property.
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酒店回复: Thank you Denise from all of us at Cloud Forest Lodge and Endémica Restaurant. You words validate the hard work that they do every single day! Great pictures!
5.0分
情侣出游
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The property was beautiful and immaculately maintained. The dining experience was top-notch - the staff was incredibly welcoming and the food was the best we had throughout our entire Costa Rica trip.
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酒店回复: Christine, we deeply appreciate your rating and kind words about your stay, our amazing staff and our Endémica Restaurant. We hope that your enjoyed exploring the cloud forest of Monteverde!
5.0分
情侣出游
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A beautiful mountain setting surrounded by nature and hordes of hummingbirds. We saw a trop of 15-20 Coati on the ride in one evening and dozens of hummingbirds at breakfast every morning. The staff is gracious and friendly and always willing ti held with a reservation for a local excursion to the Coffee/Chocolate Plantations or the Adventure parks in the area. our visit was truly outstanding!
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酒店回复: Thank you Gregory so much for sharing your outstanding experience! We’re delighted that you enjoyed the beautiful mountain setting and abundant wildlife around our lodge. It’s wonderful to hear that you had memorable encounters with Coati and hummingbirds during your stay. Our team takes great pride in providing gracious and friendly service, and we’re thrilled that you found them helpful with your local excursion reservations. We hope to welcome you back soon for another unforgettable visit!
我们的房间很大，虽然隔壁房间不远，但我们感觉完全与世隔绝。望着窗外，仿佛置身于丛林之中。食物美味可口，酒店周边也有很多活动可以参加。我们还参加了一次夜间徒步，非常刺激。
Rooms were simple but spacious and very clean and comfortable beds and linens. Cute little patio. Included breakfast was gourmet and excellent. The dinner options were a little expensive and not many options for the kids but was gourmet and great for foodies. The restaurant itself had a fireplace which looked great but made the lodge quite smoky and our clothes and hair smelled quite strong afterwards. The trails were very nice. It’s off the beaten path so after dark around 5:30 there’s not much to do but rest or taxi to the nearest town. Very challenging roads.
The staff was amazing!! Could not do enough for you. The room was very nice and clean, the views from the property were beautiful. We did not know there was a little town not far til the day we left, that was disappointing. The road to the lodge was unpaved and unlit, it was good the dining room and menu had good variety cuz after dark we weren’t driving anywhere. I wish they had had a hot tub and spa, would have been a nice option.
This is a quiet and relaxing place to connect with nature. The resort is located in the Cloud Forest and offers several trails for hiking and a Canopy Zipline on property. The staff is extremely accommodating and the food is excellent.
Spacious clean comfortable room. Fantastic staff. Easy to book excursions from the hotel!
A paradise in the heart of the rainforest with the highest standards of service by every member of the staff. Having the best zipping service across the front desk, and the property trails are a natural wonder.
The staff is wonderful. The food was great and the lodge is well maintained and clean. We loved it!
Outstanding in every way.
The staff are all so attentive. I wish i could remember everyone's name to give them a shoutout. The meals we had were outstanding. Nothing but good things about this property.
The property was beautiful and immaculately maintained. The dining experience was top-notch - the staff was incredibly welcoming and the food was the best we had throughout our entire Costa Rica trip.
A beautiful mountain setting surrounded by nature and hordes of hummingbirds. We saw a trop of 15-20 Coati on the ride in one evening and dozens of hummingbirds at breakfast every morning. The staff is gracious and friendly and always willing ti held with a reservation for a local excursion to the Coffee/Chocolate Plantations or the Adventure parks in the area. our visit was truly outstanding!