酒店回复: Hi Oziel,Thank you for your feedback. We are sorry the breakfast fell short of your expectations. We would truly appreciate it if you could share any suggestions for improvement—we’re always looking to enhance our guests’ experience.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很好，干净，安静
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酒店回复: Dear Guest,It is wonderful to hear that your experience was both pleasant and peaceful. We are pleased that you found the environment clean and quiet, and we truly appreciate your feedback. We look forward to welcoming you back for another outstanding stay!
3.0分
家庭亲子
原文
翻译提供方：Google
没有早餐
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酒店回复: Hi Lupita,Thank you for your feedback. Please note that we offer a grab-and-go breakfast, which is also mentioned on our website and third-party booking channels. We would love to hear more about your experience and any suggestions you may have for improvement. Your insights are invaluable to us!
2.0分
家庭亲子
Property was right by a gas station, Wendy's, McDonald's, and KFC. So convenient that way and quick access to freeway.
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酒店回复: We are glad you had a good stay and liked the great location. We hope to serve you the next time you visit the area.
3.0分
情侣出游
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Deadbolt on door didn’t work properly. Unsafe.
Floor was filthy. My feet became visibly covered with a layer of grime after walking barefoot in the room fresh out of the shower. Breakfast “to go” was a joke and only available for one hour.
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酒店回复: We are so sorry you did not have a good experience. We appreciate the feedback and will address these items. Thank you.
4.0分
商务出差
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Good hôtel at a resonsable price.
The hotel was good. The room was nice and clean, the bed was confortable. There were a pool and that was nice. But for the light breakfast, It was a secret pastry and coffre. There are restaurants around wish is helpfull.
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酒店回复: Dear Hlne,Thank you for your kind feedback! We're glad to hear that you enjoyed your stay and found the room comfortable and clean. It's great to know that you appreciated the pool and the nearby restaurant options as well. Your comments about the breakfast will be noted as we continuously strive to improve our offerings. We hope to welcome you back soon!
3.0分
其他
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Not as represented
The beds were comfortable and the room was tidy. The floors appeared to have never been cleaned. They turned my daughter's feet completely black after she showered, and she stated the floor was sticky. The free breakfast is just a honeybun. There is supposed to also be coffee, but they were out. There is nothing for kids to drink. There are a couple fast food restaurants beside the motel that saved us.
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酒店回复: Dear Desiree,Thank you for sharing your thoughts. It's great to hear that you found the beds comfortable and the room tidy. However, we sincerely apologize for the cleanliness issues you experienced with the floors and the limited breakfast options. Your feedback is invaluable, and we will certainly address these concerns to improve the experience for our guests. We appreciate your understanding and hope to better meet your expectations in the future.
1.0分
情侣出游
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As soon as we walked in the door at least 15 cockroaches ran through the place. We went downstairs to the front desk and she said it’s you only see them when the lights come on she was serious as a heart attack and said they’re only in that room lol refused to refund our money we had to drive to another hotel. There was no way we were taking cockroaches home.
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酒店回复: Hi Phillip,I sincerely regret to hear about the unpleasant experience you had. Our guests in the past have not complained about the cockroaches. Please rest assured that your feedback will be shared with the management team for immediate attention and resolution. If you have any remaining concerns, I kindly encourage you to contact the property directly to address the matter.
1.0分
其他
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There were roaches on the floor and crawling black bugs on bed and lady in office didnt seem to csre so we leftand found a clean hotel it also saidbreakfast included thete wad only a square table with pop tartsand fruit unless theyvput out food in morning
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酒店回复: Hi Karen,We sincerely apologize for the issues you encountered during your stay. This is not the experience we aim to provide our guests. Your feedback is important to us, and we will address these concerns with our team to ensure improvements moving forward. Thank you for bringing this to our attention.
5.0分
家庭亲子
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Thank you for having us ! It was a great stay ! Very roomy and of course clean! Best customer services! I would recommend this to anyone ! Once again thank you and we shall come back and visit real soon !
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酒店回复: Dear Guest,It’s fantastic to hear you enjoyed a spacious, clean room and experienced our best-in-class customer service. Thank you for your kind recommendation—we eagerly look forward to welcoming you back for another memorable stay very soon!
基本、非常有限、极少的早餐
一切都很好，干净，安静
没有早餐
Property was right by a gas station, Wendy's, McDonald's, and KFC. So convenient that way and quick access to freeway.
Deadbolt on door didn’t work properly. Unsafe.
Floor was filthy. My feet became visibly covered with a layer of grime after walking barefoot in the room fresh out of the shower. Breakfast “to go” was a joke and only available for one hour.
Good hôtel at a resonsable price.
The hotel was good. The room was nice and clean, the bed was confortable. There were a pool and that was nice. But for the light breakfast, It was a secret pastry and coffre. There are restaurants around wish is helpfull.
Not as represented
The beds were comfortable and the room was tidy. The floors appeared to have never been cleaned. They turned my daughter's feet completely black after she showered, and she stated the floor was sticky. The free breakfast is just a honeybun. There is supposed to also be coffee, but they were out. There is nothing for kids to drink. There are a couple fast food restaurants beside the motel that saved us.
As soon as we walked in the door at least 15 cockroaches ran through the place. We went downstairs to the front desk and she said it’s you only see them when the lights come on she was serious as a heart attack and said they’re only in that room lol refused to refund our money we had to drive to another hotel. There was no way we were taking cockroaches home.
There were roaches on the floor and crawling black bugs on bed and lady in office didnt seem to csre so we leftand found a clean hotel it also saidbreakfast included thete wad only a square table with pop tartsand fruit unless theyvput out food in morning
Thank you for having us ! It was a great stay ! Very roomy and of course clean! Best customer services! I would recommend this to anyone ! Once again thank you and we shall come back and visit real soon !