The first room they gave us terrible. Floor sticky, a/c real loud,tv didn’t work, toilet seat broken. I asked for another room. It was better but had one hinge on the toilet seat loose . Noisy all night. Breakfast waffle maker not working good. Top bed covers were upside down and did have some stains. Chair in first room had stains n burnt spots. We asked for a smoke free room. Don’t think we will stay there again ☹️
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酒店回复: Dear Shirley,Thank you for sharing your feedback. We regret the inconvenience caused by the maintenance and housekeeping concerns. Your comments regarding the AC, TV, toilet, and breakfast have been shared with our team for review and improvement. We appreciate you mentioning that the second room was better and will continue working to enhance room quality and comfort to provide a more satisfying stay for future guests.Sincerely, Hotel Manager
1.0分
情侣出游
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The place is filthy. Ripped up curtains. Stains on the bedding. Carpet all stained up. Our room wasn’t even vacuumed. Some toe nail clippings all over the floor on one side of the bed. Doesn’t look like they spend any money into keeping the place up. Breakfast was cereal or waffle.
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酒店回复: Dear Sheila,We appreciate you taking the time to share your detailed feedback. We regret the inconvenience you experienced with the room condition and cleanliness. Your concerns regarding housekeeping, maintenance, and breakfast variety have been noted and will be reviewed with our management team for immediate attention. Guest comfort and satisfaction are very important to us, and your comments will help us make the necessary improvements to enhance future stays.Sincerely, Hotel Manager
4.0分
其他
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Clean room, great bed, clean bathroom. Had a little fridge and microwave. Safe area, little to no noise. My only complaint was they ran out of coffee and no backup ready.
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酒店回复: Dear Karen,Thank you for sharing your detailed feedback. We are glad you enjoyed the clean room, comfortable bed, and quiet, safe environment. It is also nice to know you appreciated the in-room amenities. We have noted your comment about the coffee availability and will ensure better preparation in the future. We appreciate your input and look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager
3.0分
商务出差
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I stay here every time I'm in the area. This time I didn't feel safe. If there's no response when calling 911 in a serious situation, you're kinda out there with no help. The back door latched was broken and not fixed, usually nobody at the front desk, anyone can come and wonder around.
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酒店回复: Dear Denise,Thank you for sharing your feedback and for being a returning guest. We are glad you continue to choose our hotel during your visits. We regret the experience you described and have noted your concerns regarding safety, front desk availability, and door maintenance. These matters are being reviewed with our management and maintenance teams to ensure prompt resolution. Guest safety and comfort remain our top priority, and we value your continued trust in us.Sincerely, Hotel Manager
2.0分
情侣出游
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The hotel smelled musky and there was a food odor every time you entered or left the room. The bathtub was slick. I do not take baths - I shower and i was worried I would fall. The back of the hotel seemed to be a hangout for people who stayed there regularly. Overall for the price I paid I was disappointed. Will not stay at another Super 8 .
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酒店回复: Dear Lisa,Thank you for sharing your experience. We’re sorry to hear that the room’s condition and overall environment didn’t offer the comfort and safety you expected. Concerns about odor, bathroom safety, and the atmosphere around the property are important and will be shared with the team for review. We understand how disappointing this must have been, especially given the price paid. Your feedback helps highlight areas that need attention, and we appreciate you taking the time to let us know.Sincerely, Hotel Manager
3.0分
朋友出游
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Our room was pretty run down but clean enough. Bed was comfortable. Hot water yes. Breakfast? What breakfast? Nothing hot except waffles. No protein except some yogurt. Second day nothing but waffles….
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酒店回复: Dear Kolleen,Thank you for sharing your experience. We’re glad to hear the room offered a clean space and a comfortable bed, along with reliable hot water. That said, we’re sorry breakfast didn’t meet expectations especially with limited variety and no hot options beyond waffles. Your feedback is important and will be shared with the team to help improve the morning offerings. We appreciate your honesty and hope future visits bring a more satisfying start to the day.Sincerely, Hotel Manager
4.0分
情侣出游
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The price was very reasonable. The lobby and rooms were clean. Front desk staff was very kind and courteous. The bed was very uncomfortable and kept both me and my husband awake all night. That is my only complaint.
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酒店回复: Dear Mark,Thank you for your detailed feedback! We are pleased to hear you found the price reasonable, the property clean, and the front desk staff kind and courteous. Your feedback about the bed is important, as guest comfort is a top priority, and we will review this with our team. It is great to know that aside from this, your stay was positive, and we hope to make your next visit even more restful and enjoyable. We appreciate your input and look forward to welcoming you back.Sincerely, Hotel Manager
3.0分
其他
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It took a full 10 minutes to check-in and get my key, even though I was the only customer. I was exhausted after 16 hours of travel and had even prepaid for the room to expedite my check-in. The clerk typed more stuff into the computer than the bank did went I went for a loan. Otherwise, the room was clean and a good value.
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酒店回复: Dear Albert,Thank you for your feedback. We are glad you found the room clean and a good value, though we regret the check in process took longer than expected after such a long day of travel. Your comments are helpful in showing us where we can improve efficiency while still ensuring accuracy. We want every guest to feel welcomed quickly and comfortably, and your experience will guide us in making the process smoother. We hope your next stay will feel even more seamless and restful.Sincerely, Hotel Manager
5.0分
情侣出游
Property was clean and the bed was very comfortable. We had a great stay and would likely stay there again if we are in the area.
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酒店回复: Dear Nathan,Thank you for your feedback. We are delighted to hear that you found the property clean and the bed very comfortable. It is wonderful to know that you had a great stay and would consider returning if you are in the area again. We look forward to welcoming you back for another pleasant and comfortable visit.Sincerely, Hotel Manager
他们总是把事情处理得井井有条，乐于助人，而且总是很有礼貌。
The first room they gave us terrible. Floor sticky, a/c real loud,tv didn’t work, toilet seat broken. I asked for another room. It was better but had one hinge on the toilet seat loose . Noisy all night. Breakfast waffle maker not working good. Top bed covers were upside down and did have some stains. Chair in first room had stains n burnt spots. We asked for a smoke free room. Don’t think we will stay there again ☹️
The place is filthy. Ripped up curtains. Stains on the bedding. Carpet all stained up. Our room wasn’t even vacuumed. Some toe nail clippings all over the floor on one side of the bed. Doesn’t look like they spend any money into keeping the place up. Breakfast was cereal or waffle.
Clean room, great bed, clean bathroom. Had a little fridge and microwave. Safe area, little to no noise. My only complaint was they ran out of coffee and no backup ready.
I stay here every time I'm in the area. This time I didn't feel safe. If there's no response when calling 911 in a serious situation, you're kinda out there with no help. The back door latched was broken and not fixed, usually nobody at the front desk, anyone can come and wonder around.
The hotel smelled musky and there was a food odor every time you entered or left the room. The bathtub was slick. I do not take baths - I shower and i was worried I would fall. The back of the hotel seemed to be a hangout for people who stayed there regularly. Overall for the price I paid I was disappointed. Will not stay at another Super 8 .
Our room was pretty run down but clean enough. Bed was comfortable. Hot water yes. Breakfast? What breakfast? Nothing hot except waffles. No protein except some yogurt. Second day nothing but waffles….
The price was very reasonable. The lobby and rooms were clean. Front desk staff was very kind and courteous. The bed was very uncomfortable and kept both me and my husband awake all night. That is my only complaint.
It took a full 10 minutes to check-in and get my key, even though I was the only customer. I was exhausted after 16 hours of travel and had even prepaid for the room to expedite my check-in. The clerk typed more stuff into the computer than the bank did went I went for a loan. Otherwise, the room was clean and a good value.
Property was clean and the bed was very comfortable. We had a great stay and would likely stay there again if we are in the area.