酒店回复: Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused to you for not meeting your expectations. We value your feedback, and your concern have been addressed with the appropriate department.
3.0分
家庭亲子
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay.
3.0分
其他
OK Stay
Our stay was ok, not the best hotel in the area but was affordable, convenient and staff was friendly.
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酒店回复: Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused to you for not meeting your expectations with our hotel. We are pleased to hear that the staff was friendly.
5.0分
其他
Clean and spacious room. Abundant outlets and usb ports. Fridge, microwave and sink. Comfortable bed and pillows.
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酒店回复: Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed your stay with us. We appreciate your comments about our clean spacious rooms, comfortable bed and the amenities that were in your room.
4.0分
其他
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The staff, the quiet, service were awesome. The building needs updating and renovation. The staff are doing the best they can with what they have. Other than that the stay was great and we had a blast in Baton Rouge and LSU. Such a welcoming town. ✌️🇺🇸😎
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酒店回复: Thank you for taking the time to share your feedback with us. We very much appreciate your business and your comment about the staff and the awesome service that you experience.
1.0分
其他
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DO NOT STAY HERE!!!!
Dirty, moldy, uncomfortable beds, air takes forever to cool down. Checked out after 1 night. Stayed at another Comfort Inn for the remainder of our vacation.
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酒店回复: Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused to you for not meeting your expectations the condition of our hotel. We value your feedback and will use it to improve our guest experience.
3.0分
其他
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Good but not great.
Room was clean, staff was friendly, hot shower. Downside, room was very dated. Bathroom door stuck due to tile floor being unlevel. Iron on outside steps very rusted to the point rusted through in some areas. Also, coffee filters did not fit coffee machine.
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酒店回复: Thank you for taking the time to share your feedback with us. We are happy to hear that the staff was friendly, and your room was clean. Please accept our sincere apology for the inconvenience caused to you for not meeting your expectations with the property condition.
1.0分
其他
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When i arrived and checked in and got to my room about 20 minutes later front desk called me and told me i owed a balance. The guy who checked me in only charged me for the deposit. I got back to my room around 10pm on 09/06 and my key wouldnt work. Went to the front desk and was told they only programmed my key for one night, i paid for 3 and had already stayed 2, didnt make any sense at all to me. The manager wasnt available for me to talk to.
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酒店回复: Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused to you for the inconvenience caused to you for meeting your expectations and the mistake that was made at check in. Your concerns have been addressed with the appropriate department.
2.0分
家庭亲子
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Some of the stairs were decaying. The floor look like they about to cave in. No guest laundry only a washer was there but it was broken ! It was clean and beautiful overall. Just was an unease feeling there because men kept watching and following me.
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酒店回复: Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience caused to you for not meeting your expectations and you feeling uneasy during your stay. We are very appreciative of your comment "clean and beautiful overall".
5.0分
其他
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Everything was great except the breakfast. Both mornings the hot breakfast trays were empty/almost empty and the only option was waffles. And there was a long line for that on Sunday. They need to be kept full until breakfast is over.
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酒店回复: Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay with us at the Comfort Suites Baton Rouge South I-10. Please accept our sincere apology for the inconvenience caused you for not replenishing the breakfast in a timely manner. We value your feedback and will use it to improve our services.
他们不太友好
好的
OK Stay
Our stay was ok, not the best hotel in the area but was affordable, convenient and staff was friendly.
Clean and spacious room. Abundant outlets and usb ports. Fridge, microwave and sink. Comfortable bed and pillows.
The staff, the quiet, service were awesome. The building needs updating and renovation. The staff are doing the best they can with what they have. Other than that the stay was great and we had a blast in Baton Rouge and LSU. Such a welcoming town. ✌️🇺🇸😎
DO NOT STAY HERE!!!!
Dirty, moldy, uncomfortable beds, air takes forever to cool down. Checked out after 1 night. Stayed at another Comfort Inn for the remainder of our vacation.
Good but not great.
Room was clean, staff was friendly, hot shower. Downside, room was very dated. Bathroom door stuck due to tile floor being unlevel. Iron on outside steps very rusted to the point rusted through in some areas. Also, coffee filters did not fit coffee machine.
When i arrived and checked in and got to my room about 20 minutes later front desk called me and told me i owed a balance. The guy who checked me in only charged me for the deposit. I got back to my room around 10pm on 09/06 and my key wouldnt work. Went to the front desk and was told they only programmed my key for one night, i paid for 3 and had already stayed 2, didnt make any sense at all to me. The manager wasnt available for me to talk to.
Some of the stairs were decaying. The floor look like they about to cave in. No guest laundry only a washer was there but it was broken ! It was clean and beautiful overall. Just was an unease feeling there because men kept watching and following me.
Everything was great except the breakfast. Both mornings the hot breakfast trays were empty/almost empty and the only option was waffles. And there was a long line for that on Sunday. They need to be kept full until breakfast is over.