酒店回复: I want to sincerely apologize for the inconvenience caused by the pool being unavailable during your stay. We understand the outdoor pool was a key reason for choosing our property, especially given the extreme heat, and it's incredibly disappointing that we couldn’t provide that experience.The pool had to be closed due to it not being cleaned properly, and while the decision was made to ensure guest safety, we recognize the frustration this caused. This isn't the level of service we aim to deliver, and we're genuinely sorry for falling short.We appreciate your feedback and hope to have the opportunity to provide a much better experience in the future.
4.0分
家庭亲子
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非常好的酒店。房间翻新了。唯一的抱怨是地板本来可以拖一下的。
5.0分
其他
原文
翻译提供方：Google
好吧
2.0分
其他
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I made the reservation for my granddaughter Shaylynn and at the time of making the reservation we were not informed that we would need $125 deposit and they were not prepared for this. At the last minute we were trying to get funds to Shaylynn so they could complete their check-in. Hopefully, the deposit will be refunded and their stay will be pleasant. Thank you. Sylvia Vigil
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酒店回复: Dear Sylvia, Thank you for sharing your feedback—we sincerely apologize for the inconvenience regarding the deposit requirement. We understand how stressful this must have been for you and Shaylynn, and we regret that this detail wasn’t communicated clearly at the time of booking. Please rest assured that the deposit is fully refundable, provided no damages occur during the stay. We’ve addressed this with our team to ensure all policies are transparently shared upfront moving forward. We hope Shaylynn’s stay was otherwise comfortable, and we’d appreciate the opportunity to welcome you both back for a smoother experience. If there’s anything else we can assist with, don’t hesitate to reach out.
300美元的押金简直是天价，而且说明也不清楚。
非常干净，服务周到。
奥尔巴尼郊区一家很棒的汽车旅馆。房间非常干净，家具也很新。有适合消暑的泳池，还提供丰盛的免费早餐。
普通酒店
我前一天晚上住在隔壁的拉昆塔酒店，价格非常糟糕，将近 100 美元，没有冰箱，房间里到处都是污渍。第二天我住在戴斯酒店，价格便宜了约 30 美元，有冰箱，新装修的房间与拉昆塔酒店没有可比性。旅行者不要在拉昆塔酒店浪费时间，去戴斯酒店，你会更满意，这是事实，对在那里的住宿非常满意，继续保持良好的工作，房间清洁人员做好他们的工作，谢谢
只住了一晚，达到了目的，不想使用任何便利设施，早餐是百吉饼、吐司、松饼和自制华夫饼，对于只住一晚来说还可以
没法用泳池。我选这里就是为了室外游泳池。我每天都要忍受100华氏度的高温……
非常好的酒店。房间翻新了。唯一的抱怨是地板本来可以拖一下的。
好吧
I made the reservation for my granddaughter Shaylynn and at the time of making the reservation we were not informed that we would need $125 deposit and they were not prepared for this. At the last minute we were trying to get funds to Shaylynn so they could complete their check-in. Hopefully, the deposit will be refunded and their stay will be pleasant. Thank you. Sylvia Vigil