酒店回复: I want to sincerely apologize for the inconvenience caused by the pool being unavailable during your stay. We understand the outdoor pool was a key reason for choosing our property, especially given the extreme heat, and it's incredibly disappointing that we couldn’t provide that experience.The pool had to be closed due to it not being cleaned properly, and while the decision was made to ensure guest safety, we recognize the frustration this caused. This isn't the level of service we aim to deliver, and we're genuinely sorry for falling short.We appreciate your feedback and hope to have the opportunity to provide a much better experience in the future.
4.0分
家庭亲子
原文
翻译提供方：Google
非常好的酒店。房间翻新了。唯一的抱怨是地板本来可以拖一下的。
5.0分
其他
原文
翻译提供方：Google
好吧
1.0分
其他
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The room smelled as if I was a smoking prior and had a musty smell. The shower curtain rod was broken, the fridge was broken and wouldn't seal up causing it to run all night, the room over all was very outdated and needs help. There were bugs in my room and the tub won't drain.
The free breakfast was a far cry from breakfast with a bowl of cereal and a waffle as options. Wouldn't stay there again
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酒店回复: Thank you for taking the time to share your feedback about your recent stay with us. We deeply regret the issues you experienced during your visit, including the unpleasant smell in the room, the broken shower curtain rod and fridge, the outdated condition of the room, the presence of bugs, and the drainage issue in the tub. We also apologize for the limited breakfast options that did not meet your expectations. Your feedback is invaluable to us, and we are taking immediate action to address these concerns. Our maintenance and housekeeping teams have been notified to resolve the issues you mentioned, and we are reviewing our breakfast offerings to ensure a better experience for our guests. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.
2.0分
商务出差
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Well, i wasnt asked by the staff how my stay was, but it wasnt great. Bathroom was extremely outdated, toilet barely flushed, and I found a bandaid stuck to the wall with a blood streak on the bathroom door. Coffee machine was inoperable due to a missing part, so no caffeine. Not a great place to stay, but its okay on a budget. Just try to get a working toilet when you come.
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酒店回复: Thank you for providing such detailed feedback about your recent stay. Please accept our sincerest apologies for the completely unacceptable condition of your bathroom and the inoperable coffee machine. The issues you described, particularly the cleanliness and the non-flushing toilet, fall far below our standards, and we are truly sorry for the disappointment and discomfort this caused.We take your comments very seriously. Our housekeeping and maintenance teams have been alerted to your specific concerns. We are conducting a deep clean and inspection of the room you occupied, repairing the toilet, and checking all in-room appliances to ensure they are fully functional.We are also addressing your feedback with our front desk team to reinforce the importance of proactively checking in with all guests.We hope you will consider giving us another chance to provide you with the clean, comfortable, and functional experience you deserve.
300美元的押金简直是天价，而且说明也不清楚。
非常干净，服务周到。
奥尔巴尼郊区一家很棒的汽车旅馆。房间非常干净，家具也很新。有适合消暑的泳池，还提供丰盛的免费早餐。
我前一天晚上住在隔壁的拉昆塔酒店，价格非常糟糕，将近 100 美元，没有冰箱，房间里到处都是污渍。第二天我住在戴斯酒店，价格便宜了约 30 美元，有冰箱，新装修的房间与拉昆塔酒店没有可比性。旅行者不要在拉昆塔酒店浪费时间，去戴斯酒店，你会更满意，这是事实，对在那里的住宿非常满意，继续保持良好的工作，房间清洁人员做好他们的工作，谢谢
只住了一晚，达到了目的，不想使用任何便利设施，早餐是百吉饼、吐司、松饼和自制华夫饼，对于只住一晚来说还可以
没法用泳池。我选这里就是为了室外游泳池。我每天都要忍受100华氏度的高温……
非常好的酒店。房间翻新了。唯一的抱怨是地板本来可以拖一下的。
好吧
The room smelled as if I was a smoking prior and had a musty smell. The shower curtain rod was broken, the fridge was broken and wouldn't seal up causing it to run all night, the room over all was very outdated and needs help. There were bugs in my room and the tub won't drain.
The free breakfast was a far cry from breakfast with a bowl of cereal and a waffle as options. Wouldn't stay there again
Well, i wasnt asked by the staff how my stay was, but it wasnt great. Bathroom was extremely outdated, toilet barely flushed, and I found a bandaid stuck to the wall with a blood streak on the bathroom door. Coffee machine was inoperable due to a missing part, so no caffeine. Not a great place to stay, but its okay on a budget. Just try to get a working toilet when you come.