酒店回复: Dear Guest, On behalf of our team, we appreciate you choosing Extended Stay America and taking the time to provide a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests; therefore, we sincerely apologize that this was not your experience. Please be assured that we will share your feedback with our entire team to ensure this issue is not repeated. Thank you for your valuable comments. We would welcome the opportunity to have you back soon. Sincerely,Hotel Management

酒店回复: Dear Carlos, Thank you for your kind words! It’s wonderful to hear that the service at Extended Stay America made a positive impression. We appreciate your feedback and hope to welcome you again soon!Sincerely,Hotel Management

酒店回复: Dear Elias, It is a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and services met all your expectations! Please continue your seamless stay on your next visit.Sincerely,Hotel Management

酒店回复: Dear Kathy, Thank you for your kind feedback. We are thrilled to hear that you had a pleasant stay and that your room was clean and comfortable. At Extended Stay America, our team works hard to ensure every guest feels welcomed and well cared for, and it’s rewarding to know their efforts made a positive impact on your experience. Guest satisfaction is our top priority, and your encouraging words motivate us to maintain these high standards. We are grateful for your support and delighted that you enjoyed your stay. We look forward to welcoming you back soon.Sincerely,Hotel Management

酒店回复: Dear Hunter, Thank you for sharing your wonderful feedback regarding your recent one-night stay with us at Extended Stay America . We are delighted to hear that you enjoyed the clean room, quality TV, and the comfort of our crisp A/C, ensuring you a restful night. It’s great to know that our convenient location, nearby mall, and dining options added to your positive experience. We are also pleased that you found our staff to be friendly, as we strive to provide excellent service to all our guests. We truly appreciate your kind words and look forward to welcoming you back.Sincerely,Hotel Management

酒店回复: Dear Guest, Thank you for your kind review. We’re thrilled to hear that you found your room spotless and appreciated our convenient location close to everything you needed. It’s especially rewarding to know that our amazing staff helped make your stay even more enjoyable. We take great pride in providing clean, comfortable accommodations and exceptional service for all our guests. Your positive feedback truly motivates our team to continue delivering great experiences. We appreciate your support and look forward to serving you again at Extended Stay America soon. Sincerely,Hotel Management