酒店回复: Sorry for this experience. Our focus is to satisfy guest with a clean room. Have a wonderful day.
1.0分
情侣出游
原文
翻译提供方：Google
房间里弥漫着令人作呕的甜腻气味，据说是地毯清洁用的除臭剂。味道太浓了，我根本睡不着。
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酒店回复: Kimberlee,Sorry you were dissatisfied with the carpet deodorizer. We use products to ensure a germ free, sanitized room experience. Thanks for your review.
5.0分
其他
原文
翻译提供方：Google
友善服务
最后一刻取消住宿
酒店回复: Thanks for staying with us.
3.0分
家庭亲子
原文
翻译提供方：Google
还不错
酒店回复: Carlos, Thanks for staying with us.
2.0分
其他
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Upon check in, I went to my room and the key cards would not open my door. The clerk remade cards and escorted me to my room where those cards didn't work either. He let me in with the manager card and shortly brought me a working card. The front desk clerk was very responsive.
Additionally, the room had a must smell.
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酒店回复: Sorry you encountered issues with your room. Thanks for staying with us.
5.0分
家庭亲子
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My stay was wonderful. Staff was very nice and friendly, breakfast was nice also. Room was very clean smelled good, bathroom was clean, only complaint the water in our bathroom tub was running couldn’t shut off.
员工太棒了。非常热情周到，人性化！门禁卡机坏了，前台人员不得不单独带我们上楼去房间开门，而且每次我们离开和回来都要重新开门。他一直态度很好，从不让我感觉打扰他。修好之后，他还把门禁卡送到了我的房间。
糟糕又贵
钥匙不能用。房门看起来像是被踢过一两次。这家酒店的安保措施很差。有人半夜闯进我们的房间。
Wi-Fi 和电视都无法连接，没有 Netflix 或其他流媒体服务。我们只能看本地电视节目。
千万别订这家酒店。
前台那家伙太粗鲁了。他不肯给我额外的毯子。房间都没打扫，电视也坏了。我本来想离开的，但我身边还有五个女孩。我不会推荐这家酒店给任何人。
我的房间闻起来就像被空气清新剂轰炸过一样＞不好。我出去吃饭的时候不得不打开空调和浴室排气扇来减少这恼人的气味。
房间只打扫了一部分，浴室根本没打扫。值班人员说服我，那是“浴缸污渍”，结果发现是污垢。浴室里还沾满了上一个人的头发。
房间里弥漫着令人作呕的甜腻气味，据说是地毯清洁用的除臭剂。味道太浓了，我根本睡不着。
友善服务
最后一刻取消住宿
还不错
Upon check in, I went to my room and the key cards would not open my door. The clerk remade cards and escorted me to my room where those cards didn't work either. He let me in with the manager card and shortly brought me a working card. The front desk clerk was very responsive.
Additionally, the room had a must smell.
My stay was wonderful. Staff was very nice and friendly, breakfast was nice also. Room was very clean smelled good, bathroom was clean, only complaint the water in our bathroom tub was running couldn’t shut off.