酒店回复: Thank you for taking the time to share your feedback with us about your recent stay, Mack. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
4.0分
其他
原文
翻译提供方:Google
我对房间的清洁程度感到失望。我以前住过这家酒店,但不是这样的。
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酒店回复: I apologize that we did not meet your expectations. We hope you will give us another chance to make up for the disappointment.
酒店回复: Jonathan, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
5.0分
家庭亲子
原文
翻译提供方:Google
游泳池
我不喜欢的是,在支付了一晚 500 多美元后,他们至少可以为客人提供一些简单的早餐……
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酒店回复: Jacquelyn, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
5.0分
家庭亲子
原文
翻译提供方:Google
咖啡馆女孩非常亲切,非常努力地照顾每个人。我非常感谢她的服务。
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酒店回复: Natasha, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
5.0分
商务出差
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Our rooms were excellently cleaned! The staff was amazing and we ended up getting in earlier than expected so I called to see
Could we come on and check in and they allowed us to!!! All the cleaning staff were amazing and front desk staff things our 3rd time using this facility and anytime we are in town we will always stay with the courtyard!!!!!
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酒店回复: We are pleased to know you enjoyed your stay. We hope to see you again soon!
5.0分
家庭亲子
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My daughter and I stayed at the Starkville Courtyard Marriott for a long college tour weekend. We were greeted with a clear MSU bag for the football game with waters, bookstore coupons, and treats. The staff was beyond friendly and accommodating and the hotel was beautiful and clean! I can’t imagine staying anywhere else when in Starkville!
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酒店回复: We are happy to know your weekend was a great stay! We hope to welcome you again soon!
我订了一个简单的标准间,竟然收了我262美元。更糟的是,游泳池关了,我不得不走到另一家酒店才能游泳。今天早上醒来发现又被多收了40美元。退房后,我的信用卡又被Courtyard(酒店方)连续扣款,先是200美元,然后150美元,接着100美元,最后50美元。谢天谢地,我在今天早上被多收了40美元后就把钱转走了。我绝对不会向任何人推荐这家酒店,我觉得我应该得到退款。
如果比赛的话千万不要住在这里!他们为一个非常基本的房间收取了每晚近 700 美元的费用。整个周末都有一辆推车停在窗前,所以我们甚至无法打开窗户。没有早餐或咖啡。没有餐厅。我猜他们是在利用这个位置。
没有好的服务
房间书桌灯坏了(我到前台报告时,工作人员态度很矛盾,态度不好),浴缸里有之前住过的人的头发,手巾也丢了。房间里只有一包咖啡。一晚花 500 多美元就为了这个,真是太荒谬了。没有早餐吧。不得不花 11 美元买一片涂有鳄梨酱的吐司,他们花了将近 20 分钟才做好。价格过高,但因为是毕业典礼,所以别无选择。请注意,我提前 60 天预订了这个房间。
我对房间的清洁程度感到失望。我以前住过这家酒店,但不是这样的。
这是我们第二次入住斯塔克维尔万怡酒店。每次去密西西比州,我们都会选择这家酒店。员工总是很友好,房间宽敞而现代。
游泳池
我不喜欢的是,在支付了一晚 500 多美元后,他们至少可以为客人提供一些简单的早餐……
咖啡馆女孩非常亲切,非常努力地照顾每个人。我非常感谢她的服务。
Our rooms were excellently cleaned! The staff was amazing and we ended up getting in earlier than expected so I called to see
Could we come on and check in and they allowed us to!!! All the cleaning staff were amazing and front desk staff things our 3rd time using this facility and anytime we are in town we will always stay with the courtyard!!!!!
My daughter and I stayed at the Starkville Courtyard Marriott for a long college tour weekend. We were greeted with a clear MSU bag for the football game with waters, bookstore coupons, and treats. The staff was beyond friendly and accommodating and the hotel was beautiful and clean! I can’t imagine staying anywhere else when in Starkville!