On 11/15 we returned since the night before the service was amazing. However, I guess while the boss is out the employee will show their true colors. I show up to rent a room again and from the lobby area the receptionist ask me what do I need and I tell her that I’m there to rent a room again and the look on her face looks annoyed! Then when she finally gets to the front desk I tell her it’s a possibility that I may need to rent for two days but wondering if Sunday is the rate of more. She then responds with no and immediately asks me for my ID all while she sighing the whole time. Since she never gave me any information on the next day rental I asked her about a roller bed. Not only did she sigh again but also rolled her eyes. She wanted me to follow her to the laundry room so that I can get the linens for the roller bed. She takes up stairs I go to the room to the leave the linens she follows and sees the suite has a sofa bed and tells me I don’t need a roller bed because there’s a sofa bed. I explain to her that both my kids to fit there and that’s why I need the roller since it comes in the suite I rented. She gives me an attitude and wants me to follow her to wherever they have the roller bed. I tell her that I can’t get it due to issues with my body. She then looks at me and say well get him! I told her that he wasn’t with me right now that he was with family but that I would have him get it. She looked at me with a frustrated look and walked away.
5.0分
其他
展开
Coming from out of town for a family funeral, is always a good feeling staying at a hotel where it feels like home. A comfortable clean environment with good food and great service as if you where visiting grandma house for the weekend. Totally satisfied with the stay that makes you want to come back.
5.0分
家庭亲子
展开
The room was big and lovely but I can't control the temperature so I was cold and cant do anything about it. I slept comfortably and peaceful . The breakfast was good.
5.0分
其他
展开
Rooms were updated and comfortable. Nice room amenities. I would definitely stay here again. Quite, clean and safe. I liked the way the room was set up and the bathroom was nice. Bed was comfortable
5.0分
其他
展开
Great stay!
Very comfortable stay, plenty of places to eat near by. Pool was clean and breakfast buffet was great. Quick access to freeway made it easy to visit the surrounding areas.
4.0分
其他
Hutto
Very comfortable rooms with all the amenities like shampoo,conditioner lotion and soap. House keeping was great.
3.0分
家庭亲子
展开
The hotel facility was overall in good condition. The light in the bathroom over the mirror did not work and the TV channel listings did not match the channel numbers when using the TV. Teh pool appeared to be in need of cleaning.
5.0分
其他
ERICA IS A WONDERFUL EMPLOYEE!!!! SHE IS PERSONABLE AND WILLING TO BE OF ASSISTANCE. THE FOOD WAS VERY MUCH ABOVE THE OTHER HOTELS I HAVE STAYED AT RECENTLY.
5.0分
商务出差
Cool Living
I was there for one day and it was faboulous. The morning breakfast was the usual. We could not get into the pool.
十分新的酒店,外面还是工地,好多人包括出租车司机都不知道这个酒店
On 11/15 we returned since the night before the service was amazing. However, I guess while the boss is out the employee will show their true colors. I show up to rent a room again and from the lobby area the receptionist ask me what do I need and I tell her that I’m there to rent a room again and the look on her face looks annoyed! Then when she finally gets to the front desk I tell her it’s a possibility that I may need to rent for two days but wondering if Sunday is the rate of more. She then responds with no and immediately asks me for my ID all while she sighing the whole time. Since she never gave me any information on the next day rental I asked her about a roller bed. Not only did she sigh again but also rolled her eyes. She wanted me to follow her to the laundry room so that I can get the linens for the roller bed. She takes up stairs I go to the room to the leave the linens she follows and sees the suite has a sofa bed and tells me I don’t need a roller bed because there’s a sofa bed. I explain to her that both my kids to fit there and that’s why I need the roller since it comes in the suite I rented. She gives me an attitude and wants me to follow her to wherever they have the roller bed. I tell her that I can’t get it due to issues with my body. She then looks at me and say well get him! I told her that he wasn’t with me right now that he was with family but that I would have him get it. She looked at me with a frustrated look and walked away.
Coming from out of town for a family funeral, is always a good feeling staying at a hotel where it feels like home. A comfortable clean environment with good food and great service as if you where visiting grandma house for the weekend. Totally satisfied with the stay that makes you want to come back.
The room was big and lovely but I can't control the temperature so I was cold and cant do anything about it. I slept comfortably and peaceful . The breakfast was good.
Rooms were updated and comfortable. Nice room amenities. I would definitely stay here again. Quite, clean and safe. I liked the way the room was set up and the bathroom was nice. Bed was comfortable
Great stay!
Very comfortable stay, plenty of places to eat near by. Pool was clean and breakfast buffet was great. Quick access to freeway made it easy to visit the surrounding areas.
Hutto
Very comfortable rooms with all the amenities like shampoo,conditioner lotion and soap. House keeping was great.
The hotel facility was overall in good condition. The light in the bathroom over the mirror did not work and the TV channel listings did not match the channel numbers when using the TV. Teh pool appeared to be in need of cleaning.
ERICA IS A WONDERFUL EMPLOYEE!!!! SHE IS PERSONABLE AND WILLING TO BE OF ASSISTANCE. THE FOOD WAS VERY MUCH ABOVE THE OTHER HOTELS I HAVE STAYED AT RECENTLY.
Cool Living
I was there for one day and it was faboulous. The morning breakfast was the usual. We could not get into the pool.