The room was very clean and it was very nice to have housekeeping every day! This is so rare in hotels anymore. Staff was very friendly.
3.0分
商务出差
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Overall, a pretty nice place, but nowhere near as nice as the ratings would suggest. Chair in room was heavily worn and leaning sideways. Other chair was stained. Thermostat display was half broken, making the numbers unreadable. On a positive note, the Mexican restaurant right next-door was excellent, with friendly staff.
2.0分
其他
The beds were comfy. The bathroom smelled really bad. Breakfast was not open or ready by 7am.
4.0分
商务出差
Nice clean hotel. Good beds. Wifi was not working very well. Breakfast starts at 7am on weekends. I was not able to use it, as I had to leave by 630am
5.0分
家庭亲子
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Best hotel in Claremore. All the staff is wonderful, but special shout out for Megan who is always kind, funny, and professional when we check in. They continue to make improvements also.
4.0分
朋友出游
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Inside was clean, some updates being completed at the property made for some noise. It’s close to the main highway so traffic can be noisy at times. But overall, would stay again. Staff was GREAT 😊
3.0分
商务出差
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Remodel along with further staff development
The outside of the property was in the process of being repainted, I appreciate that fact. My issue was with the lack of knowledge y the night staff. The struggle of booking to a third part I believe more training would be helpful and encourage your night manager to help with more professional communication to their help line while trying to find a solution. I felt bad for the people on both ends of the call.
4.0分
其他
The tv didn’t work the entire time we were there. The front desk person never came up to the room to figure out why.
服务很好，员工也很友善。
好的
The room was very clean and it was very nice to have housekeeping every day! This is so rare in hotels anymore. Staff was very friendly.
Overall, a pretty nice place, but nowhere near as nice as the ratings would suggest. Chair in room was heavily worn and leaning sideways. Other chair was stained. Thermostat display was half broken, making the numbers unreadable. On a positive note, the Mexican restaurant right next-door was excellent, with friendly staff.
The beds were comfy. The bathroom smelled really bad. Breakfast was not open or ready by 7am.
Nice clean hotel. Good beds. Wifi was not working very well. Breakfast starts at 7am on weekends. I was not able to use it, as I had to leave by 630am
Best hotel in Claremore. All the staff is wonderful, but special shout out for Megan who is always kind, funny, and professional when we check in. They continue to make improvements also.
Inside was clean, some updates being completed at the property made for some noise. It’s close to the main highway so traffic can be noisy at times. But overall, would stay again. Staff was GREAT 😊
Remodel along with further staff development
The outside of the property was in the process of being repainted, I appreciate that fact. My issue was with the lack of knowledge y the night staff. The struggle of booking to a third part I believe more training would be helpful and encourage your night manager to help with more professional communication to their help line while trying to find a solution. I felt bad for the people on both ends of the call.
The tv didn’t work the entire time we were there. The front desk person never came up to the room to figure out why.