酒店回复: Dear Bernie Thank you for choosing to stay at Quest Dubbo and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.Thank you again for your feedback and I will share with my housekeeping team to ensure enough cutlery is there in the room. I hope we will have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards, Quest Dubbo Management
2.0分
其他
原文
翻译提供方：Google
很旧，需要翻新
位置很棒，但我觉得我们的房间人流量很大，床垫需要更新
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酒店回复: Dear Georgina,Thank you for choosing to stay at Quest Dubbo and taking the time to provide feedback about your experience. We are so happy to know that you enjoyed our central location.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect this time. We have taken your feedback on a very serious note and I can assure you that necessary actions have been taken to rectify the issue. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we will have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards, Quest Dubbo Management.
1.0分
家庭亲子
原文
翻译提供方：Google
卧室里没有空调。
浴室里没有通风设备。
酒店的通道令人窒息，因为通往房间的任何通道都没有空气通风设备。
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酒店回复: Dear Rakesh, Thank you for choosing to stay at Quest Dubbo and taking the time to provide feedback about your experience.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. We have taken your feedback on a very serious note and I can assure you that necessary actions have been taken to rectify the issue. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we will have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards, Quest Dubbo Management.
3.0分
其他
原文
翻译提供方：Google
床不舒服，能感觉到弹簧。淋浴水压也不大。除此之外，工作人员很乐于助人，也很友好。
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酒店回复: Dear Aizza,Thank you for providing feedback about your stay at Quest Dubbo. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. We have taken your feedback on a very serious note and I can assure you that necessary actions have been taken to rectify the issue. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we will have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards, Quest Dubbo Management.
4.0分
家庭亲子
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Free upgrade was great, safe didnt work and tv hardly worked, tried to advise but reception wasnt helpful, was told the next day that reception should have been able to help. Other than this, was great!
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酒店回复: Dear Brooke,Thank you for choosing to stay at Quest Dubbo and taking the time to provide feedback about your experience. Thank you so much for your review. We are so happy to know that you enjoyed our spacious clean apartmen and Location. We will pass on your positive feedback to our team. Our aim is creating a home away from home and give all our guests a 10/10 experience. We are delighted you had such a great experience and felt so welcomed. We would love to welcome you again when you are next in Dubbo.Kind Regards,Quest Dubbo Management
4.0分
商务出差
Noise travels between walls and corridors easily but it was clean and convenient.
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酒店回复: Dear Michelle, Thank you for choosing to stay at Quest Dubbo and taking the time to provide feedback about your experience. Thank you so much for review. We are so happy to know that you enjoyed our Location and our spacious apartments. We will pass on your positive feedback to our team and this will encourage them to keep doing better. We are sorry about noise issue. Our aim is creating a home away from home and give all our guests a 10 on10 experience. We are in process of replacing the pillows . We would love to welcome you again when you are next in Dubbo. Kind Regards, Quest Dubbo Management
很好的酒店，双床房免费升级了双卧室的房间，前台热情到夸张
员工很友好，房间也很干净。一切都好的时候，生活真是美好。从房间还能看到很美的日落景色。
房间超级干净舒适。工作人员也非常棒！
还算干净。就是靠马路有点儿噪音。
如果住几晚的话，餐具等基本不会有问题。无需修复。
很旧，需要翻新
位置很棒，但我觉得我们的房间人流量很大，床垫需要更新
卧室里没有空调。
浴室里没有通风设备。
酒店的通道令人窒息，因为通往房间的任何通道都没有空气通风设备。
床不舒服，能感觉到弹簧。淋浴水压也不大。除此之外，工作人员很乐于助人，也很友好。
Free upgrade was great, safe didnt work and tv hardly worked, tried to advise but reception wasnt helpful, was told the next day that reception should have been able to help. Other than this, was great!
Noise travels between walls and corridors easily but it was clean and convenient.