酒店回复: Dear TIYAUNA,Thank you for sharing your detailed feedback. We sincerely apologize for the issues you experienced during your stay, including security concerns, room maintenance problems, cleanliness, and lack of hot water. This is not the level of service or quality we strive to provide, and we regret the inconvenience and discomfort this caused you. Your comments have been shared with our management and housekeeping teams to ensure immediate corrective action is taken. We take guest safety, cleanliness, and overall experience very seriously, and your feedback is invaluable in helping us improve.Sincerely,Management Team
酒店回复: Dear Elizabeth,Thank you for taking the time to share your feedback. We’re glad to hear that our staff made a positive impression and worked to assist you during your stay. At the same time, we sincerely apologize for the shortcomings you experienced with cleanliness, housekeeping service, and coffee availability. While we are a budget-friendly hotel, we always aim to provide a comfortable and well-maintained environment, and we regret that we fell short in these areas. Your comments have been shared with our team to help us improve. We truly appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Management Team
4.0分
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原文
翻译提供方：Google
酒店舒适，整体干净。淋浴瓷砖有点脏。床很干净，也很舒服。早餐很棒。我还会再住这里。
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酒店回复: Dear Todd,Thank you for your kind feedback! We’re glad to hear you found your room comfortable and clean, and that you enjoyed the breakfast. We appreciate your comments regarding the shower tile and will address it with our team. We look forward to welcoming you back for another stay!Best Regards,Management Team
1.0分
其他
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Disgusting the room the bed sheets and pillow cases had stains the bathroom still had hair on the floor and in the shower. Just know the 20% off is for a reason
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酒店回复: Dear Gabriele,We sincerely apologize for the condition of your room during your stay. Stained linens and lack of cleanliness in the bathroom are unacceptable and far below the standards we strive to maintain. Please know that your feedback has been shared with our housekeeping team and management for immediate review and correction. We regret that we did not provide the clean, comfortable experience you expected and deserved, and we appreciate you bringing this to our attention so we can address it directly.Sincerely,Management Team
5.0分
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Perfect for the price
For the price this is a great hotel. I’ve read through some other reviews where people complain and the cleanliness and the breakfast? Like really? This is not a 5 star hotel. Its a good affordable hotel that is cleaner than a lot of hotels in the area and costs way less, the breakfast buffet is pretty much what I would refer to as a continental breakfast plus, not to mention that the staff are very friendly and efficient, the rooms are about one and a half the size of the average hotel rooms with plenty of space to unload your baggage and the overall area is very clean and welcoming. I would highly recommend this place for anyone who is looking for a hotel that has ample room and won’t bankrupt you. The indoor pool is also a plus along with the laundry room and gym.
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酒店回复: Dear Linda,Thank you for your wonderful feedback! We’re delighted to hear that you found our hotel a great value, enjoyed the spacious rooms, and appreciated our friendly and efficient staff. It’s also great to know you enjoyed our amenities, including the indoor pool, laundry room, and gym. We truly appreciate your recommendation and look forward to welcoming you back on your next visit!Best Regards,Management Team
3.0分
其他
It is what you would expect from this level of hotel accommodations. It did the job for an over night stay.
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酒店回复: Dear Stephanie,Thank you for your feedback. We’re glad to know that our accommodations met your needs for an overnight stay. While we understand your experience was in line with expectations for this level of hotel, we always strive to provide a stay that feels welcoming and comfortable. We appreciate your perspective and hope to have the chance to serve you again on your future travels.Best Regards,Management Team
1.0分
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My room smelled of mold and the pillows contained a strange odor. I was not pleased with my room. Did not have any food by choice. No creamer or sugar for the coffee. I have had a much better experience in your hotel suite some years ago.
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酒店回复: Dear Sallie,Thank you for sharing your experience with us. We sincerely apologize for the discomfort you encountered during your stay. The issues you mentioned regarding the room odor and pillows are concerning, and we will address them immediately with our housekeeping team to ensure this does not happen again. We also regret that coffee supplies were not fully stocked and appreciate you bringing this to our attention. Your comment about having had a much better experience in the past is especially valuable to us, as it reminds us of the high standard we want to consistently provide.Sincerely,Management Team
我和我丈夫只住了一晚。因为我们已经通过App预付了费用，所以入住过程非常快速简便。他们需要一张信用卡来支付100美元的押金，这笔押金会在退房后退还给我们……但至今仍未退还。希望明天能回到我的账户里。
我们的房间初看还不错。当我准备洗澡时，却发现浴缸里有一瓶用过的免费洗发水，还有头发。哎呀。没办法了，我只好祈祷床单是干净的，然后我们就睡了。
住一晚才60美元，却要我交100美元的押金。在我看来，收取140%的押金简直荒谬，而且我现在还在等他们退还。我已经打过好几次电话给酒店，但都没有用。真心希望他们能看到这篇评论，并尽快处理好这件事！谢谢。
不是很干净，设施也比较旧。
我最近在这家酒店的体验非常令人失望。起初，看到LaQuinta的价格合理，我取消了另一家酒店的预订，但我早该知道这家酒店好得令人难以置信。
首先，我发现白天和晚上不同时间都有流浪汉在酒店附近徘徊，这让我感到不安。此外，我的酒店房间钥匙需要多次重新编程，即使是短途旅行也需要。
浴室的踢脚线油漆剥落，淋浴喷头和马桶生锈了。一盏灯不停地闪烁，熨衣板的腿也生锈断裂，根本无法使用。
最令人担忧的是房间的清洁度。我向前台反映床上有小蚂蚁，并要求客房服务人员打扫房间并吸尘。然而，当我回来时，发现只整理了床，床单没有换，因为同样的污渍仍然存在。更糟糕的是，我入住的三个晚上中有两个晚上没有热水。
我真的很困惑，这家酒店怎么能算得上温德姆酒店及度假村连锁酒店呢？它的标准远远低于我的预期。这次体验感觉更像是住在一家低质量的汽车旅馆，而不是一家信誉良好的酒店。
我希望这些问题能够得到认真对待和解决，以免以后的客人再次遇到同样的不满。
工作人员友好又友善。酒店有点老旧，而且不太干净。我们要求打扫房间和更换毛巾，却没有得到，咖啡也总是断货。我这么说，但这是一家经济型酒店，所以总体来说，可能和预期的差不多。工作人员总是尽力做到最好。
酒店舒适，整体干净。淋浴瓷砖有点脏。床很干净，也很舒服。早餐很棒。我还会再住这里。
Disgusting the room the bed sheets and pillow cases had stains the bathroom still had hair on the floor and in the shower. Just know the 20% off is for a reason
Perfect for the price
For the price this is a great hotel. I’ve read through some other reviews where people complain and the cleanliness and the breakfast? Like really? This is not a 5 star hotel. Its a good affordable hotel that is cleaner than a lot of hotels in the area and costs way less, the breakfast buffet is pretty much what I would refer to as a continental breakfast plus, not to mention that the staff are very friendly and efficient, the rooms are about one and a half the size of the average hotel rooms with plenty of space to unload your baggage and the overall area is very clean and welcoming. I would highly recommend this place for anyone who is looking for a hotel that has ample room and won’t bankrupt you. The indoor pool is also a plus along with the laundry room and gym.
It is what you would expect from this level of hotel accommodations. It did the job for an over night stay.
My room smelled of mold and the pillows contained a strange odor. I was not pleased with my room. Did not have any food by choice. No creamer or sugar for the coffee. I have had a much better experience in your hotel suite some years ago.