Mattress is old felt like we slept in a hole. Non of the staff is friendly no greetings at all the stay. Breakfast was horrible. Barely anything to choose from. Broken machines. Old product. Definitely can tell they do the bare minimum for their customers. Will definitely not return here again!!!
展开
酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the mattress, staff service, and breakfast. This is not the experience we strive to provide. Your comments will be reviewed carefully so we can make the necessary improvements for future guests.Sincerely,Hotel Manager
3.0分
商务出差
展开
The price was right lighting around the motel was great however there was noise all night. Some guests appeared to be living there and noise could be heard all night.
展开
酒店回复: Hello David,Thank you for sharing your feedback. We are glad to hear that you found the price and lighting to your satisfaction. We understand that noise can be a concern, and we appreciate you bringing this to our attention. Your comments will be noted as we continually strive to enhance the guest experience. We hope to welcome you back for a more restful stay in the future.
1.0分
商务出差
展开
No light in bathroom, roaches, dirty and dusty like I followed a construction crews mess, front desk service was awful and the breakfast was lacking 75% of the items advertised. Basically cereal and juice
展开
酒店回复: Hello Alex,Thank you for sharing your feedback regarding your recent stay. We regret to hear that your experience did not meet expectations, particularly with the cleanliness and service aspects. Your comments about the breakfast offerings and bathroom issues are noted, as we strive to provide a pleasurable experience for all guests. We hope you consider us again for future stays to give us another opportunity to serve you better.
3.0分
情侣出游
Not bad for the price. Well lit parking. Friendly staff. Found hair balls in the bathroom, but the room was clean overall.
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found our pricing reasonable, the parking well-lit, and our staff friendly. We apologize for the hair in the bathroom and will address this to ensure a cleaner experience for future guests.Sincerely,Hotel Manager
1.0分
商务出差
The air condition in the room wasn’t working properly. The room has roaches crawling everywhere. It was an awful stay.
展开
酒店回复: Hello Success,We appreciate your feedback regarding your recent stay. Your experience with the air conditioning and cleanliness of the room is important to us, and we will ensure that this information is shared with our management team for further review. We strive to provide our guests with a comfortable and pleasant experience, and your comments will help us improve. Thank you for bringing this to our attention.
1.0分
其他
Breakfast was continental breakfast, parking was great. Air conditioning was great. Shower was broken and leaking water everywhere.
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re glad you enjoyed the continental breakfast, parking, and air conditioning. We sincerely apologize for the issues with the shower and the inconvenience it caused. Your comments will be addressed to ensure maintenance improvements for a better experience in the future.Sincerely,Hotel Manager
5.0分
其他
Easy parking, air conditioner was amazing, decent breakfast offered or whataburger is next door be back soon!
展开
酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re glad you enjoyed the easy parking, excellent air conditioning, and breakfast options. It’s great to hear you’ll be back soon, and we look forward to welcoming you again!Sincerely,Hotel Manager
2.0分
其他
展开
Fool Me Once, Shame on You
Property was dirty. Marks all over the walls and doors. Screens torn on room windows. Down button broke on elevator. Pool side furniture broken and torn. TV volume only went to a certain level. Tried to plug my charger cable into the usb port on lamp fixture on the wall between the beds and the port fell into the wall. Weird smell in the lobby. Hair balls in the bathroom. Shower head was so low, I had to duck to wash my hair and I'm 5' 4". Tub slippery.
展开
酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We sincerely apologize for the numerous issues you experienced during your stay, from cleanliness and maintenance to broken furniture and lobby concerns. Your comments are taken very seriously, and we will address each of these areas promptly to improve the overall guest experience.Sincerely,Hotel Manager
5.0分
其他
Soft clean bed and pillows AC is set at a cool temp clean floor and restroom spacious quiet very comfortable.
展开
酒店回复: Hello Jerome,Thank you for sharing your positive feedback about the comfortable elements of your stay, including the clean bed, pillows, and spacious accommodations. It's wonderful to know you enjoyed the peaceful atmosphere as well. Your comments will certainly help us maintain our standards. We hope to welcome you back for another relaxing experience in the future.
早餐几乎都空了,咖啡难喝,没有奶精,浴室脏乱不堪,房间地板很脏,洗手池坏了,房间有异味,空调上都是污垢,灯光也很糟糕。再也不会住这里了!服务员似乎也不在意。
Very poor service!
Mattress is old felt like we slept in a hole. Non of the staff is friendly no greetings at all the stay. Breakfast was horrible. Barely anything to choose from. Broken machines. Old product. Definitely can tell they do the bare minimum for their customers. Will definitely not return here again!!!
The price was right lighting around the motel was great however there was noise all night. Some guests appeared to be living there and noise could be heard all night.
No light in bathroom, roaches, dirty and dusty like I followed a construction crews mess, front desk service was awful and the breakfast was lacking 75% of the items advertised. Basically cereal and juice
Not bad for the price. Well lit parking. Friendly staff. Found hair balls in the bathroom, but the room was clean overall.
The air condition in the room wasn’t working properly. The room has roaches crawling everywhere. It was an awful stay.
Breakfast was continental breakfast, parking was great. Air conditioning was great. Shower was broken and leaking water everywhere.
Easy parking, air conditioner was amazing, decent breakfast offered or whataburger is next door be back soon!
Fool Me Once, Shame on You
Property was dirty. Marks all over the walls and doors. Screens torn on room windows. Down button broke on elevator. Pool side furniture broken and torn. TV volume only went to a certain level. Tried to plug my charger cable into the usb port on lamp fixture on the wall between the beds and the port fell into the wall. Weird smell in the lobby. Hair balls in the bathroom. Shower head was so low, I had to duck to wash my hair and I'm 5' 4". Tub slippery.
Soft clean bed and pillows AC is set at a cool temp clean floor and restroom spacious quiet very comfortable.