酒店回复: Dear Vanessa,Thank you for sharing your feedback. We sincerely apologize that your experience did not meet expectations. Cleanliness is a top priority, and we regret that the floors and counters were not up to standard. We also apologize for any confusion regarding breakfast availability and the limited access to amenities. Your comments regarding staff interactions have been noted, and we will address them to ensure better service. Providing a welcoming and accommodating environment is important to us, and we regret that we fell short during your stay. We appreciate your insights and will use them to improve. We hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
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我毕业周末住在那里。我们登记入住后，接待员就开始告诉我他们没有什么东西。
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酒店回复: Dear Guest,Thank you for choosing to stay with us during your graduation weekend, and congratulations on your achievement! We truly appreciate your positive remarks, and we regret that your check-in experience did not meet expectations. We understand how important it is for guests to feel welcomed and informed, and we apologize for any inconvenience caused. Please know that your feedback is valued, and we are committed to improving the guest experience. We hope you’ll consider staying with us again for a more seamless visit in the future.Sincerely,Hotel Management
酒店回复: Dear Catera, We deeply regret that your experience fell short of expectations. Your feedback is essential for us to address and improve the issues you encountered. We apologize for any inconvenience caused by our service levels and the condition of the amenities provided. Rest assured, we take your comments seriously and will work diligently to rectify these shortcomings. We appreciate your acknowledgment of our convenient location and regret that it did not offset your other challenges. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Sincerely,Hotel Management
酒店回复: Dear Meghan, Thank you for your feedback. We are pleased to hear that our staff made a positive impression. However, we sincerely apologize for the cleanliness issues and maintenance concerns you encountered. Please know that we are addressing these matters to improve our guest experience. We value your comments and hope to provide a better stay in the future.Sincerely,Hotel Management
酒店回复: Dear Guest, We appreciate your feedback regarding your recent stay. It's heartening that you found our front desk staff friendly. However, we apologize for the inconvenience caused by the smell in the hallway and disturbances from other guests. We understand the importance of maintaining a peaceful environment for all our guests and regret that we fell short of addressing these issues promptly. Your comments about the room amenities are duly noted, and we will use them to improve our services. Should you reconsider staying with us in the future, we are committed to providing a more enjoyable experience. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
酒店回复: Dear Tina, Thank you for your feedback. We apologize for not meeting your expectations with our grab-and-go breakfast and understand the importance of continuous improvement. We are addressing the cleanliness issues and towel shortages with our housekeeping team to ensure these do not happen again. Your comments are valuable to us, and we appreciate your continued support. We look forward to providing you with a more satisfying stay in the future.Sincerely,Hotel Management
酒店回复: Dear Christina, Thank you for choosing our hotel and for taking the time to provide your feedback. We were disappointed to learn about the challenges you experienced during check-in. This is not typical of our service, and we will take steps to improve our overall guest experience. We hope you give us another chance to provide you with the exceptional stay you deserve. Thank you again, and we wish you all the best with your travels. Sincerely,Hotel Management
酒店回复: Dear Shannon, Thank you for your feedback. We deeply apologize for the unacceptable condition of your room and for any inconvenience this caused. Cleanliness and comfort are top priorities for us, and we are addressing these issues with our housekeeping team immediately. We regret that your experience did not meet your expectations and caused you to leave early. Thank you for bringing this to our attention and we look forward to welcoming you back soon.Sincerely,Hotel Management
安全、地处中心位置，公共交通便利，靠近餐厅、超市、商店和购物中心，安全安静。房间干净整洁，员工非常友好。我们一定会再次入住并推荐这家酒店。酒店非常友好，非常适合家庭旅行和携带宠物入住。
床单和毛巾很干净，但地板和柜台却脏得要命。早上没有早餐，也没有任何咖啡供应，尽管网上说有早餐。他们晚上会把所有东西都锁起来，包括前台人员，你甚至连早上9点之前都买不到纸杯。工作人员很粗鲁，清洁女工在我们退房时问我们房间是否干净，就好像我们说房间干净了，她就不会为下一位客人打扫一样。我经常在全国各地旅行，通常会长期入住，而这家酒店绝对是他们最糟糕的酒店之一。
我毕业周末住在那里。我们登记入住后，接待员就开始告诉我他们没有什么东西。
除非万不得已，否则千万别住这里。工作人员几乎无能为力，他们会囤积毛巾，垃圾要自己倒，水槽里的水几乎流不出来，淋浴冷热水标识在另一边，走廊里的味道也很糟糕。唯一的好处是离附近的景点很近，很方便。我再也不会住这里了。
工作人员真的很好，但我想说的是，就整体住宿而言...我住过更好的酒店，地板很粘，浴室也不是很干净，我觉得如果你的房间有厨房，你就必须买一套锅碗瓢盆，这有点傻...窗户上有一个面包夹，用来固定窗帘...此外，空调不能正常工作...这绝对是一个步行到竞技场的好位置，但我想我会多付一点钱住更好的酒店
员工服务不错：酒店还行
前台工作人员很友好。酒店本身是长期入住，所以很少见到前台工作人员。走廊里有垃圾味，有些客人有一天晚上开了派对。由于工作人员不在现场，所以没人可以报告。酒店也允许携带宠物，所以我们附近有两只吠叫的大狗。房间就像宿舍一样，非常简陋。这是个需要时可以住的地方，但不会再来了。
跑，别走。
没有厨具可用，没有手巾，大堂气味难闻，酒店里有人在四处张扬。周日退房时间到早上10点，前台竟然没有工作人员？！以后我们再来探望住在路边10分钟路程的女儿和她的家人时，不会推荐或再次入住这里。
欧陆式早餐没了……厨房水槽一直在滴水。地板太粘了，我的鞋子都卡在地板上了。毛巾也有限。我一直住的是 Extended Inn，但这次感觉不值这个价。
我们到达时，办理入住手续已结束，我们不得不在外面等待中央预订处的人来让我们进屋。然后我们被告知酒店不再提供早餐。前台给了我一把不能用的房间钥匙，我被锁在酒店外面，在门口的电话机前等了 30 多分钟才进去。没有人接电话，但幸运的是，另一位客人让我进去了。房间干净宽敞，但没有肥皂，毛巾闻起来很旧，你可以听到隔壁房间的一切。停车免费且方便，他们允许携带宠物，但除非没有其他可用设施，否则我不会再住这里了。
恶心
令人发指。房间脏兮兮的，满是烟味。床上到处都是头发。“长期住宿”竟然没有厨房用品。太恶心了，我提前离开了。