酒店回复: Hello Theresa,Thank you for your feedback regarding your recent stay. We strive to provide a clean and welcoming environment for all our guests, and it seems we fell short during your visit. Your comments about the check-in process, room cleanliness, and maintenance issues will be shared with our team for review. We appreciate you bringing these matters to our attention as we continually work to improve our guest experience. Your feedback is valuable as we seek to enhance our service moving forward.

酒店回复: Cuando se registró, la recepción le preguntó claramente en el traductor de Google si tenía algún perro que viajara con usted y usted claramente dijo que no había perros ni fumar y se fue después de las 11:30 y nuestro personal lo encontró, envolvió a un perro en la manta y lo dejó en el auto y regresó a la habitación y el perro salió de la manta, por lo que le mintió a la recepción y nuestra política claramente dice que las tarifas por mascotas no registradas se cobrarán al huésped registrado.

酒店回复: Hello Juliane,Wir freuen uns, dass Sie mit der Sauberkeit und dem Zustand Ihres Zimmers zufrieden waren. Unsere Zimmer sind darauf ausgelegt, unseren Gñsten Komfort und Erholung zu bieten. Schade, dass Sie Cedar City als Zielort finden konnten, der Ihren Erwartungen nicht entsprach, aber die Nñhe zu den Nationalparks ermÂglicht einen einzigartigen Einblick in die Natur. Wir hoffen, dass Sie trotzdem eine angenehme Zeit bei uns hatten.

酒店回复: Hello Yetsabel lucia,We are delighted to hear that you enjoyed your stay with us and that our proximity to the university was convenient for you as a family member of a student. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

酒店回复: Hello Rgis,Nous sommes ravis d'apprendre que votre sjour parmi nous a t agrable et que vous avez apprci notre personnel accueillant. Votre avis positif sur notre rapport qualit-prix nous encourage á continuer á offrir des services de qualit. Nous esprons vous accueillir á nouveau tr¿s bientt pour une exprience tout aussi satisfaisante !

酒店回复: Dear Emilio, We sincerely apologize for the extremely disappointing experience you had during your stay. Your feedback is disheartening, as it highlights several serious issues that should never be present in a hotel. We take your concerns seriously, and we are committed to investigating and addressing the cleanliness, maintenance, and security issues you've outlined. Please know that this is not representative of the quality of service we aim to provide, and we deeply regret any inconvenience you encountered. We hope you will accept our apologies and consider providing us with another opportunity to offer you a vastly improved experience in the future.

酒店回复: Hello Patrick,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

酒店回复: Hi Janette,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate hearing from our guests, even when their comments are challenging.We regret that your experience did not meet your expectations. Our goal is to ensure that all guests have a comfortable and enjoyable stay, and we take any concerns raised seriously.We have a dedicated team that works diligently to maintain our property, and we conduct regular inspections to ensure cleanliness and functionality. However, it appears that we may have fallen short during your visit. We appreciate you bringing these concerns to our attention, and we will investigate the matter further to determine where improvements are needed.We value your feedback, as it helps us identify areas for improvement. We are committed to providing a positive experience for all our guests, and we will use your comments constructively to enhance our services and facilities.If you have any additional details or specific concerns you would like to share, please feel free to reach out to us directly. We appreciate your patronage, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

酒店回复: Hello ghyslain,Nous sommes ravis de savoir que vous avez apprci votre sjour parmi nous. Si vous avez des commentaires supplmentaires á partager avec nous, n'hsitez pas á contacter notre quipe de gestion. Merci pour votre retour !