Staff was very courteous starting with the front desk clerk. The room was clean and close to the elevator. I enjoyed breakfast.
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酒店回复: Thank you so much for your review! We look forward to seeing you again!
5.0分
其他
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The courtesy, honesty and friendliness of the hotel staff made this a 5 star visit. Our room was clean and quite, fitness center has a peleton and had a good breakfast included.
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酒店回复: Thank you so much for your review! we look forward to seeing you again!
5.0分
商务出差
Excellent stay
Clean, pet friendly, friendly. Peyton, the attendant was extremely helpful and polite.
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酒店回复: Thank you so much for your review, we are glad to hear you had a great experience and we look forward to seeing you again soon.
5.0分
其他
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I expect a clean place for my stay as basic for choosing a place and the hotel exceeded on that front as well as all others. The small things add up to a good stay. A great shower and very comfortable beds. A room with great room darkening curtains, a quiet exhaust fan, a most helpful staff, reasonably good location at a reasonable price.
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酒店回复: Thank you so much for your review, we look forward to seeing you again soon!
2.0分
商务出差
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The hallways were hot, no air conditioning. The room had an odor like dirty wet carpet and the beds were extremely uncomfortable. The staff was great and the breakfast was good.
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酒店回复: Thank you so much for the review and addressing those issues for us we will work on it to make it better for your next stay!
5.0分
其他
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DeLand vacation
The breakfast was delicious! Lots of variety and well maintained. The women putting out the food were super friendly and I got to know them even though our stay was brief. The room was clean, although it did not get serviced while we were there. It was a brief stay, so not a big deal. We used up our last towels, but we didn't need more, so that was fine. I went in the pool one day and would have stayed in longer, but the weather did not cooperate!
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酒店回复: Thank you so much for your review we look forward to seeing you again soon!
4.0分
其他
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As always we enjiyed our Hampton stay.the only factor, which surprised us, waa the ac did not cool the room well at all.
Never have ezprienced this at all of the Hamptoms we have stayed so we hope it was just an ac issue
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酒店回复: Thank you so much for your review we apologize for that issue, we apricate you bring this to our attention, and we will look into it to fix it and make it better your next stay with us!
3.0分
其他
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We have stayed at Hampton Inns in the past and they were very nice if a bit pricey. However, this time when we arrived, there appeared to be spots is grease or oil on the tile floor. Other than that the room was spotless. Our main complaint was with the water. When my husband showered, the water was incredibly hot and he had a difficult time getting the temperature down using the faucet handle. He was in the shower only 5minutes. When I got in the shower, I could get no hot water at all and had to take a cold shower. $162 seemed a bit much to pay for this room.
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酒店回复: Thank you so much for your review we are so sorry to hear that and will work on getting that resolved for your next stay.
2.0分
家庭亲子
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The bathroom was dirty, water spout did not work in tub, toilet barely flushed, dirty walls, sliding bath door !!! Paint ripping off walls, hallway was hot and steamy.,. Over all so not impressed especially when sights said it was good.
Also, the ac unit was damage. The customer service rep said “I bet someone was hiding something “!!
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酒店回复: Thank you so much for your review we are so sorry to hear about that and are looking into these so we can get them worked on and repaired for your next visit to be perfect!
太棒了
Staff was very courteous starting with the front desk clerk. The room was clean and close to the elevator. I enjoyed breakfast.
The courtesy, honesty and friendliness of the hotel staff made this a 5 star visit. Our room was clean and quite, fitness center has a peleton and had a good breakfast included.
Excellent stay
Clean, pet friendly, friendly. Peyton, the attendant was extremely helpful and polite.
I expect a clean place for my stay as basic for choosing a place and the hotel exceeded on that front as well as all others. The small things add up to a good stay. A great shower and very comfortable beds. A room with great room darkening curtains, a quiet exhaust fan, a most helpful staff, reasonably good location at a reasonable price.
The hallways were hot, no air conditioning. The room had an odor like dirty wet carpet and the beds were extremely uncomfortable. The staff was great and the breakfast was good.
DeLand vacation
The breakfast was delicious! Lots of variety and well maintained. The women putting out the food were super friendly and I got to know them even though our stay was brief. The room was clean, although it did not get serviced while we were there. It was a brief stay, so not a big deal. We used up our last towels, but we didn't need more, so that was fine. I went in the pool one day and would have stayed in longer, but the weather did not cooperate!
As always we enjiyed our Hampton stay.the only factor, which surprised us, waa the ac did not cool the room well at all.
Never have ezprienced this at all of the Hamptoms we have stayed so we hope it was just an ac issue
We have stayed at Hampton Inns in the past and they were very nice if a bit pricey. However, this time when we arrived, there appeared to be spots is grease or oil on the tile floor. Other than that the room was spotless. Our main complaint was with the water. When my husband showered, the water was incredibly hot and he had a difficult time getting the temperature down using the faucet handle. He was in the shower only 5minutes. When I got in the shower, I could get no hot water at all and had to take a cold shower. $162 seemed a bit much to pay for this room.
The bathroom was dirty, water spout did not work in tub, toilet barely flushed, dirty walls, sliding bath door !!! Paint ripping off walls, hallway was hot and steamy.,. Over all so not impressed especially when sights said it was good.
Also, the ac unit was damage. The customer service rep said “I bet someone was hiding something “!!