酒店回复: Hi Shirley, Thank you for sharing your feedback. We’re glad to hear that you found the location convenient and enjoyed the nearby dining and shopping options. It’s great to know that you found the rooms comfortable and suited your stay. We appreciate your kind words and are happy that your experience met your expectations.
酒店回复: Hello Dayong,Thank you for sharing your feedback with us. We regret to hear that your recent stay did not meet your expectations. We appreciate your compliments towards our staff and convenient location, and we have taken note of your concerns regarding cleanliness for review. Your review helps us improve our services for future guests.
2.0分
其他
原文
翻译提供方：Google
这与我对拉昆塔酒店的期望不符。酒店有点破旧，招牌也没有亮灯。噪音很大。
优点是，有孩子跑来跑去，前台人员立刻就制止了。前台人员人很好。
我不会再住这里了。
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酒店回复: Hello Leigh,Thank you for sharing your feedback with us. We appreciate your compliments regarding our front desk staff's prompt action and kindness. We regret to hear that your stay did not meet your expectations. Your concerns have been noted, and we will address them accordingly for future improvements.
2.0分
其他
原文
翻译提供方：Google
超级吵
早餐选择有限
咖啡难喝
沐浴露/护发素用完了
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酒店回复: Hi Flor,Thank you for sharing your feedback. We're sorry to hear that certain aspects of your stay didn't meet your expectations. While we strive to provide a quiet and relaxing atmosphere, external factors may sometimes cause disturbances, and we encourage guests to reach out to our team if any noise issues arise. Regarding breakfast and coffee, we understand preferences can vary, and we'll continue to refine our offerings to cater to a wider range of tastes. We also regret the oversight with the shampoo and conditioner and will remind our housekeeping team to be more vigilant in ensuring everything is fully stocked for future guests.
4.0分
其他
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The bed was super comfortable - I am a super traveler and hands down the best bed next to a cruise ship. Outside the room - meh. Nothing pretty. Easy in and out from the interstate. Breakfast is a very basic "hot breakfast." Again, nothing dazzling. The room HVAC - that was a mess - I had to turn off the unit to turn on the heat and turn it off. Then the room would become very hot, again turn off, and then the a/c would not stop running. The only way to get heat in the room and override the a/c was to 83 degrees. The system would randomly drop to 66 - a little too cold with a small child and very thin blankets. Beyond that, great. Nothing special, clean, loved the holiday fall light-up pumpkins. Made being away from home for Thanksgiving a tad easier. I would stay again.
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酒店回复: Thank you for sharing such a detailed review, and it’s great to hear that the bed provided exceptional comfort during your stay. While you noted that some areas outside the room didn’t stand out, it’s clear the property still offered convenient access and a clean, welcoming environment that helped make your holiday visit easier. Your experience with the HVAC system sounds frustrating, and it’s understandable that managing the temperature with a child in the room would be challenging; the team consistently works to maintain these systems, so this may have been an isolated issue. It’s wonderful that the seasonal décor and overall cleanliness added to your stay, and your willingness to return shows that the core experience remained positive despite a few inconveniences.
2.0分
情侣出游
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The property was pretty run down. It had a strong chemical odor. It was extremely noisy! There was a door to the stairs by our room and it was constantly slamming. Also, someone was running uostairs all night long. The staff was anything but pleasant. We ending up cutting our losses and leaving early.
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酒店回复: Hello Tonya,Thank you for sharing your feedback regarding your recent experience at our hotel. We appreciate your input on the condition of the property, and we take all guest comments seriously. Your observations regarding noise and staff interactions will be shared with management to help improve our services. We genuinely value your perspective and hope you'll consider giving us another chance in the future to provide you with a better experience.
3.0分
其他
Hotel is minimally acceptable. Used this location because they accept pets. Staff was very friendly. Breakfast wasn’t anything to write home about.
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酒店回复: Thank you for sharing your thoughts, and we’re glad to hear that the friendliness of the staff made a positive impact on your stay. While the property met your basic needs, especially with its pet-friendly accommodations, the team works hard to maintain a welcoming and comfortable environment for all guests. Feedback on breakfast is always helpful, as offerings can feel different depending on individual preferences, and the staff continually evaluates ways to enhance the experience. Your observations are appreciated, and it’s great to know that certain aspects of the stay still stood out positively.
4.0分
其他
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Building outdated but was clean. Hallway near laundry was very musty smelling but opposite hallway did not smell as much. Room did not smell, clean. Noise was a problem, could hear talking from other rooms, end of hallway doors opening/closing loud on first floor. Overall stay was fine for one night.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you found your room clean and that the overall stay met your expectations for the night. While the building has some age, we take pride in maintaining cleanliness throughout the property. We appreciate your notes regarding the hallway odor near the laundry area and the noise from other rooms, as guest observations help us understand areas that can impact the experience. It’s encouraging to know that the rest of the hallways and your room were comfortable, and we value your overall perspective on your stay.
1.0分
其他
Didn’t really have breakfast they had continental the first night which was Friday and I think they had hot Saturday
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酒店回复: Hello Howard,Thank you for your feedback regarding the breakfast options during your stay. We aim to provide a variety of offerings for our guests and appreciate your comments. Your input helps us consider ways to enhance our breakfast service, ensuring that future stays are even more enjoyable. We hope you had a pleasant overall experience with us.
千万别这么做
地板湿漉漉的，像是刚打扫过，或者干脆擦干净了。我的脚因为踩在地毯上而脏兮兮的，就像超市买的脚一样。空调几乎没开，吹出来的空气感觉很潮湿。房间里弥漫着霉味袜子的味道，浴室也很糟糕。我3岁的女儿在浴缸里滑倒了，脸撞到了浴缸边上，因为浴缸很滑，不管他们用什么清洁剂清洗，都没冲洗干净。我们带着我们的猫一起旅行，它比大多数人都更乖巧、更爱干净。我通常不会抱怨我们住过的地方，因为我们以前住过一些很棒的酒店。但这家酒店真是糟糕透了。我不知道是不是宠物房的问题，但一楼又旧又脏。早餐很差。工作人员还行。床很差。
这家酒店的价格相当合理。地理位置优越，开车5分钟即可到达餐饮场所和商店。房间也很不错。总的来说，我没什么可抱怨的。还会再来的。
我和家人在拉昆塔套房酒店的住宿体验非常令人失望。酒店的清洁度简直令人无法接受——床单脏兮兮的，上面满是头发和污渍，我甚至在一张床上发现了一只死苍蝇。床太不舒服了，我不得不穿着衣服睡觉。虽然工作人员很有礼貌，而且酒店位置也方便在旅途中快速停留，但酒店的整体状况明显恶化了。我不会推荐这家酒店！
这与我对拉昆塔酒店的期望不符。酒店有点破旧，招牌也没有亮灯。噪音很大。
优点是，有孩子跑来跑去，前台人员立刻就制止了。前台人员人很好。
我不会再住这里了。
超级吵
早餐选择有限
咖啡难喝
沐浴露/护发素用完了
The bed was super comfortable - I am a super traveler and hands down the best bed next to a cruise ship. Outside the room - meh. Nothing pretty. Easy in and out from the interstate. Breakfast is a very basic "hot breakfast." Again, nothing dazzling. The room HVAC - that was a mess - I had to turn off the unit to turn on the heat and turn it off. Then the room would become very hot, again turn off, and then the a/c would not stop running. The only way to get heat in the room and override the a/c was to 83 degrees. The system would randomly drop to 66 - a little too cold with a small child and very thin blankets. Beyond that, great. Nothing special, clean, loved the holiday fall light-up pumpkins. Made being away from home for Thanksgiving a tad easier. I would stay again.
The property was pretty run down. It had a strong chemical odor. It was extremely noisy! There was a door to the stairs by our room and it was constantly slamming. Also, someone was running uostairs all night long. The staff was anything but pleasant. We ending up cutting our losses and leaving early.
Hotel is minimally acceptable. Used this location because they accept pets. Staff was very friendly. Breakfast wasn’t anything to write home about.
Building outdated but was clean. Hallway near laundry was very musty smelling but opposite hallway did not smell as much. Room did not smell, clean. Noise was a problem, could hear talking from other rooms, end of hallway doors opening/closing loud on first floor. Overall stay was fine for one night.
Didn’t really have breakfast they had continental the first night which was Friday and I think they had hot Saturday