酒店回复: Hi Shirley, Thank you for sharing your feedback. We’re glad to hear that you found the location convenient and enjoyed the nearby dining and shopping options. It’s great to know that you found the rooms comfortable and suited your stay. We appreciate your kind words and are happy that your experience met your expectations.
酒店回复: Hello Dayong,Thank you for sharing your feedback with us. We regret to hear that your recent stay did not meet your expectations. We appreciate your compliments towards our staff and convenient location, and we have taken note of your concerns regarding cleanliness for review. Your review helps us improve our services for future guests.
2.0分
其他
原文
翻译提供方：Google
这与我对拉昆塔酒店的期望不符。酒店有点破旧，招牌也没有亮灯。噪音很大。
优点是，有孩子跑来跑去，前台人员立刻就制止了。前台人员人很好。
我不会再住这里了。
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酒店回复: Hello Leigh,Thank you for sharing your feedback with us. We appreciate your compliments regarding our front desk staff's prompt action and kindness. We regret to hear that your stay did not meet your expectations. Your concerns have been noted, and we will address them accordingly for future improvements.
2.0分
其他
原文
翻译提供方：Google
超级吵
早餐选择有限
咖啡难喝
沐浴露/护发素用完了
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酒店回复: Hi Flor,Thank you for sharing your feedback. We're sorry to hear that certain aspects of your stay didn't meet your expectations. While we strive to provide a quiet and relaxing atmosphere, external factors may sometimes cause disturbances, and we encourage guests to reach out to our team if any noise issues arise. Regarding breakfast and coffee, we understand preferences can vary, and we'll continue to refine our offerings to cater to a wider range of tastes. We also regret the oversight with the shampoo and conditioner and will remind our housekeeping team to be more vigilant in ensuring everything is fully stocked for future guests.
5.0分
其他
Comfy bed. Didn’t have breakfast. Just grabbed room keys with the online check in. Parking lot was packed after our evening was over.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found the bed comfortable and that the online check-in process was convenient for you. Our parking area can get busy during peak evening hours, and we appreciate your understanding as we accommodate all our guests. We hope your stay was enjoyable overall and that you had a relaxing experience with us.
5.0分
其他
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Very clean and tidy specially for 50 usd a night ! Corridors carpet is old but the room itself was great and breakfast was pretty good. Eggs ommellet with melted cheese inside… ate about 8 of those !
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酒店回复: Hi Jorge, Thank you for taking the time to share your experience. We’re glad to hear that you found the room clean, comfortable, and enjoyable, and that you appreciated the breakfast offerings—your enthusiasm for the omelets definitely made us smile! While some areas like the corridor carpet show signs of age, we’re pleased that it didn’t take away from your overall stay. We appreciate your recognition of the value and care provided, and we hope your positive impressions made your visit a memorable one.
4.0分
情侣出游
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Room was clean, price was great. Only complaint was set up in bathroom: toilet is too close to sink vanity, and shower set up doesn't allow you to turn on water from outside shower. Otherwise, everything was wonderful: bed, pillows, size of room, towels.
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酒店回复: Hi Diana, Thank you for sharing your thoughtful feedback about your stay. It’s wonderful to hear that you enjoyed the cleanliness of the room, the comfort of the bed and pillows, the spacious layout, and the quality of the towels, as well as the great value. The details you mentioned regarding the bathroom setup are noted, though it’s worth keeping in mind that design layouts can vary from property to property and are often optimized to make the most of the available space. Overall, it’s clear that the positive aspects of your visit stood out, and we’re glad that you recognized the effort put into maintaining a welcoming and comfortable environment.
1.0分
其他
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Horrible. Entire floor smelled like ****. Non-smoking room smelled like smoke. Front desk staff was not helpful and rude. Do not stay here or anyone in this area.
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酒店回复: Hi William, We regret that your perception of the stay was so negative, though we feel it is important to provide balance for future guests. The property maintains strict non-smoking policies and works diligently to address violations immediately when they are brought to staff attention, as occasional incidents can occur due to the behavior of other guests. Many visitors have shared positive experiences with the cleanliness of their rooms and the professionalism of the team, which reflects the standards upheld on a daily basis. While no hotel can control every action of individuals on the premises, the effort to create a comfortable environment is consistent, and many travelers find the accommodations to be reliable and convenient.
3.0分
其他
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Not a fan. It was dim. Lighting was horrible. There was a roach in my bathroom. Had to fix the toilet plunger after every flush. Dingy carpeting and paint had been poorly painted over so it just looked awful.
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酒店回复: Hi Heather,Thank you for taking the time to share your experience. Your comments about lighting, cleanliness, and room condition are very important and have been shared with our maintenance and housekeeping teams for immediate review. We understand how much these details affect comfort, and we are committed to addressing them to ensure future guests have a better experience. Your feedback helps us focus on the improvements that matter most. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
千万别这么做
地板湿漉漉的，像是刚打扫过，或者干脆擦干净了。我的脚因为踩在地毯上而脏兮兮的，就像超市买的脚一样。空调几乎没开，吹出来的空气感觉很潮湿。房间里弥漫着霉味袜子的味道，浴室也很糟糕。我3岁的女儿在浴缸里滑倒了，脸撞到了浴缸边上，因为浴缸很滑，不管他们用什么清洁剂清洗，都没冲洗干净。我们带着我们的猫一起旅行，它比大多数人都更乖巧、更爱干净。我通常不会抱怨我们住过的地方，因为我们以前住过一些很棒的酒店。但这家酒店真是糟糕透了。我不知道是不是宠物房的问题，但一楼又旧又脏。早餐很差。工作人员还行。床很差。
这家酒店的价格相当合理。地理位置优越，开车5分钟即可到达餐饮场所和商店。房间也很不错。总的来说，我没什么可抱怨的。还会再来的。
我和家人在拉昆塔套房酒店的住宿体验非常令人失望。酒店的清洁度简直令人无法接受——床单脏兮兮的，上面满是头发和污渍，我甚至在一张床上发现了一只死苍蝇。床太不舒服了，我不得不穿着衣服睡觉。虽然工作人员很有礼貌，而且酒店位置也方便在旅途中快速停留，但酒店的整体状况明显恶化了。我不会推荐这家酒店！
这与我对拉昆塔酒店的期望不符。酒店有点破旧，招牌也没有亮灯。噪音很大。
优点是，有孩子跑来跑去，前台人员立刻就制止了。前台人员人很好。
我不会再住这里了。
超级吵
早餐选择有限
咖啡难喝
沐浴露/护发素用完了
Comfy bed. Didn’t have breakfast. Just grabbed room keys with the online check in. Parking lot was packed after our evening was over.
Very clean and tidy specially for 50 usd a night ! Corridors carpet is old but the room itself was great and breakfast was pretty good. Eggs ommellet with melted cheese inside… ate about 8 of those !
Room was clean, price was great. Only complaint was set up in bathroom: toilet is too close to sink vanity, and shower set up doesn't allow you to turn on water from outside shower. Otherwise, everything was wonderful: bed, pillows, size of room, towels.
Horrible. Entire floor smelled like ****. Non-smoking room smelled like smoke. Front desk staff was not helpful and rude. Do not stay here or anyone in this area.
Not a fan. It was dim. Lighting was horrible. There was a roach in my bathroom. Had to fix the toilet plunger after every flush. Dingy carpeting and paint had been poorly painted over so it just looked awful.