Don't bother, I should have read other reviews in advance. The issues that all the other recent reviewers are mentioning are exactly what I experienced. Sad, uncleaned rooms, lots of issues with walks, paint, flooring, non functional TV, poor locking of door. Outside looking like a homeless camp, staff apparently living in rooms. Rust/ crumbling concrete on stairs. I'll never stay here again.
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酒店回复: Dear NMandBeyond, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites San Angelo. We regret to hear that the state of the rooms, the flooring and the television you mentioned may have fallen short of your expectations during your stay. We apologize for the inconvenience this may have caused you. We are deeply disheartened to read your comments. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we hope you’ll consider visiting one of our other hotels within our brand family, where we are dedicated to ensuring a more enjoyable stay. Very truly yours, Devine Red Roof Management RediResponse Specialist
1.0分
商务出差
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I wouldn't advise anybody to say at the Red Roof Inn . The staff(maintenance and housekeeping) that works there is selling ***** out of the upstairs room 227. They make it so obvious , cars park and people get off and go straight to that one room stay for 5 minutes and then leave. I'm not sure if the owner is aware of what's going on or not but I have reported the suspicious activity to the local police department and I have reported it to the next person in charge of the Red Roof Inn. It is absolutely acceptable to allow that kind of behavior. They need to fire the whole staff and start over from new if you want to get clean towels or room service don't stay here go elsewhere they never knock on the door to ask you if you need anything.
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酒店回复: Dear Jennifer, We are sorry to hear your recent experience at the Red Roof Inn & Suites San Angelo did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely, Kamaria Red Roof Management RediResponse Specialist
没有火警警报器，灯也不亮，门口有警察，也没有遥控器。
Don't bother, I should have read other reviews in advance. The issues that all the other recent reviewers are mentioning are exactly what I experienced. Sad, uncleaned rooms, lots of issues with walks, paint, flooring, non functional TV, poor locking of door. Outside looking like a homeless camp, staff apparently living in rooms. Rust/ crumbling concrete on stairs. I'll never stay here again.
I wouldn't advise anybody to say at the Red Roof Inn . The staff(maintenance and housekeeping) that works there is selling ***** out of the upstairs room 227. They make it so obvious , cars park and people get off and go straight to that one room stay for 5 minutes and then leave. I'm not sure if the owner is aware of what's going on or not but I have reported the suspicious activity to the local police department and I have reported it to the next person in charge of the Red Roof Inn. It is absolutely acceptable to allow that kind of behavior. They need to fire the whole staff and start over from new if you want to get clean towels or room service don't stay here go elsewhere they never knock on the door to ask you if you need anything.