Hot water needs to be hotter, barely warm. Breakfast was okay, needed some attention after morning rush.
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酒店回复: Thank you for your feedback. We appreciate you letting us know about the hot water and breakfast concerns. Our maintenance team is adjusting the water temperature, and we’ve reminded staff to keep the breakfast area refreshed after the morning rush.Your input helps us improve, and we hope to see you again soon.
3.0分
其他
A little disappointed.
Jacuzzi not working.
No breakfast available, I was informed the day before.
Food on floor under bed.
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酒店回复: Thank you for your feedback. We apologize for the issues during your stay. The Jacuzzi was under maintenance, and breakfast was temporarily closed due to a licensing issue—both have now been resolved.We’re also addressing the cleanliness concern with our housekeeping team. We appreciate your understanding and hope to welcome you back for a better experience.
1.0分
其他
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The hotel was not busy during our visit. We were in a room facing the busy road in front of the hotel listening to the traffic and trucks. The toilet seat was broken and not replaced after telling them. The tub was hard to get into to shower. Not what we expected. We will not return. The health dept closed the breakfast dining they served during our stay. Alot of problems due to new management and not addressing them.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay.We regret that you were disturbed by the traffic noise and that the maintenance concerns with your room were not resolved promptly. Please know that we have since addressed these issues to ensure our rooms meet the comfort and quality our guests expect.Regarding breakfast, it was temporarily closed due to a required license transfer during our management transition. We are happy to share that this issue has been fully resolved, and breakfast service is now available again.
4.0分
朋友出游
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Front desk woman was great. Sorry i did not get her name. She has been there for a long time. Our group stays at this hotel every year and she is always a credit to the facility. The down side to this stay was no breakfast or coffee. It was rectified with gift cards.
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酒店回复: Thank you for your kind words about our front desk staff—we’re lucky to have her on our team and will be sure to share your appreciation with her. We’re also glad we could make things right with the gift cards, and we appreciate your understanding regarding breakfast and coffee. We look forward to welcoming your group back again next year!
5.0分
其他
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Clean, comfortable and friendly staff
We received a friendly welcome from the young lady at the desk and check-in was quick and easy. Our room was nice and clean. No funky smells. Nice crisp COTTON sheets, nice thick towels. The mattress was just right, firm enough and not spongy. The a/c is very quiet and didn't wake me up at all. No earplugs needed. Plenty of electric plugs to plug in our CPAP machines and phone. We were on the back side of the building and enjoyed seeing the ball teams practice, no traffic noise. We did catch a hint of smoke smell coming up from the restaurant below on Wednesday and Thursday, I guess people were smoking outside but it wasn't terrible. This hotel is convenient to Amish towns and the interstate, but far enough away to not hear all the interstate highway traffic. We stayed at 4 different hotels on this trip as we moved along our route and this was BY FAR the best one.
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酒店回复: Thank you so much for sharing such a kind and detailed review of your stay with us! We’re delighted to hear you received a warm welcome at check-in and that your room was clean, fresh, and comfortable—with crisp cotton sheets, thick towels, and a mattress that provided just the right support for a restful night.It’s great to know the quiet A/C, convenient outlets, and peaceful location made your stay even more enjoyable. We also appreciate your note about occasionally catching a hint of smoke from outside and will continue to monitor this closely to ensure the best experience for our guests.It means a lot to us that, out of the four hotels you stayed at on your trip, you found ours to be the best. We truly value your feedback and look forward to welcoming you back whenever your travels bring you to the area.Warm regards,The Ramada Inn Team
5.0分
其他
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Family time!
Our stays at this Ramada Inn are always wonderful. When we walk in, they know us by name & are so friendly! We have family in Canton Ohio that we come up to see pretty frequently & this hotel is the only one that we use!
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酒店回复: Thank you so much for your kind words and for always choosing to stay with us! We truly appreciate your loyalty and it’s always a pleasure to welcome you back. Our team enjoys seeing familiar faces and making sure you feel right at home. We look forward to hosting you again on your next visit to Canton!
3.0分
其他
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Rude at checkout with mo receipt
We were not happy that Ramada placed an extra $215.40 hold above the cost of the room on our credit card without telling us. When I tried to get a receipt at checkout, the lady at the front desk acted like I was bothering her (she was talking on the phone when I checked out) and refused to give us any kind of receipt because we booked through a third party. Both the check in girl and the gentleman at the desk on Saturday were very nice.
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酒店回复: We sincerely apologize for the inconvenience you experienced regarding the extra hold and the difficulty in receiving a receipt. We’re very sorry for the confusion and for the interaction at checkout that left you feeling unwelcome. We truly appreciate your kind words about our other staff members, and we hope everything was cleared up during our call earlier today. Thank you for bringing this to our attention, and again, we apologize for the frustration this caused.
1.0分
其他
The non smoking room smelled terrible/ my clothes smelled terrible the next day. The bed and sheets were stained.
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酒店回复: We’re very sorry to hear about your experience. A room in that condition is unacceptable, and we sincerely apologize for the inconvenience this caused you. Your feedback is very important to us, and we’ll be addressing this with our team to ensure it does not happen again.
房间挺简约的，
服务：挺好的
卫生：一般般，正常酒店该有的卫生
设施：挺齐全的
环境：挺好的，位置也比较方便，周围都有便利的吃的
工作人员非常友好，酒店位置也很好，就在超市附近。
早餐很一般，没什么亮点。很明显是速溶咖啡，味道很淡。希望早餐能有更多选择，比如鸡蛋、香肠、肉汁和饼干。咖啡还行，但是麦片居然没有牛奶，只有冲泡的奶粉，而且还没搅匀，简直像加了白色色素的水。
Hot water needs to be hotter, barely warm. Breakfast was okay, needed some attention after morning rush.
A little disappointed.
Jacuzzi not working.
No breakfast available, I was informed the day before.
Food on floor under bed.
The hotel was not busy during our visit. We were in a room facing the busy road in front of the hotel listening to the traffic and trucks. The toilet seat was broken and not replaced after telling them. The tub was hard to get into to shower. Not what we expected. We will not return. The health dept closed the breakfast dining they served during our stay. Alot of problems due to new management and not addressing them.
Front desk woman was great. Sorry i did not get her name. She has been there for a long time. Our group stays at this hotel every year and she is always a credit to the facility. The down side to this stay was no breakfast or coffee. It was rectified with gift cards.
Clean, comfortable and friendly staff
We received a friendly welcome from the young lady at the desk and check-in was quick and easy. Our room was nice and clean. No funky smells. Nice crisp COTTON sheets, nice thick towels. The mattress was just right, firm enough and not spongy. The a/c is very quiet and didn't wake me up at all. No earplugs needed. Plenty of electric plugs to plug in our CPAP machines and phone. We were on the back side of the building and enjoyed seeing the ball teams practice, no traffic noise. We did catch a hint of smoke smell coming up from the restaurant below on Wednesday and Thursday, I guess people were smoking outside but it wasn't terrible. This hotel is convenient to Amish towns and the interstate, but far enough away to not hear all the interstate highway traffic. We stayed at 4 different hotels on this trip as we moved along our route and this was BY FAR the best one.
Family time!
Our stays at this Ramada Inn are always wonderful. When we walk in, they know us by name & are so friendly! We have family in Canton Ohio that we come up to see pretty frequently & this hotel is the only one that we use!
Rude at checkout with mo receipt
We were not happy that Ramada placed an extra $215.40 hold above the cost of the room on our credit card without telling us. When I tried to get a receipt at checkout, the lady at the front desk acted like I was bothering her (she was talking on the phone when I checked out) and refused to give us any kind of receipt because we booked through a third party. Both the check in girl and the gentleman at the desk on Saturday were very nice.
The non smoking room smelled terrible/ my clothes smelled terrible the next day. The bed and sheets were stained.