Staff was awesome - super friendly & kind. Check in / out process was a breeze. Our room was clean & comfortable. Decent selection for breakfast in the morning with options to have delivery from the restaurant in the Ambassador across the street. We'll be back!
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great stay with us. It was a pleasure hosting you, and we’d love to welcome you back anytime. Safe travels and hope to see you again soon!
4.0分
其他
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Staff was friendly and helpful. Beds were clean and neat. Room could use a little more detail to cleaning but was not so bad as to not come back. TV situation was terrible. Apple TV hooked up with other peoples accounts logged in. No local channels. Very had to navigate.
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酒店回复: Thank you for sharing your feedback with us. We're glad to hear you had a decent stay, but we’re sorry to learn that navigating the Apple TV system felt more complicated than expected. We understand how important it is for guests to unwind easily, and we appreciate you bringing this to our attention.Our team is actively exploring ways to simplify the login process and provide clearer in-room instructions to make streaming more user-friendly. Your comments help us improve, and we’re grateful for the opportunity to do so.We hope to welcome you back for an even smoother and more enjoyable stay in the future.
4.0分
情侣出游
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Everything was great. My only complaint was the check in process. The receptionist had confirmed with me the hold for the damage deposit was $50 a day. But placed a hold on my card for $100 a day plus the entire cost of the room. Which normally wouldn’t be an issue but I was splitting the cost with someone. I wasnt informed the room cost would be on hold as well. The hold being placed on my card left things pretty tight for the remainder of the trip.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you had a decent stay overall, though we’re sorry to learn you were disappointed with the incidental authorization process. We understand how this can be frustrating, especially if it wasn’t clearly explained at check-in. Please know that this hold is a standard procedure at most hotels and is released by your financial institution after checkout, but we’ll make sure our front desk team provides clearer communication moving forward. We appreciate your understanding and hope to have the chance to welcome you back for an even smoother experience in the future.
2.0分
其他
Night shift staff was weird and there was weird men outside knocking on my car window and saying to leave my husband and they have all I need ......
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酒店回复: Thank you for sharing your feedback with us. We’re truly sorry to hear that you felt unsafe during your stay — both at the hotel and in the surrounding neighborhood. Your comfort and peace of mind are extremely important to us, and it’s disappointing to know that we fell short in providing that experience.Please know that we take safety very seriously. Our team works closely with local authorities, and we have security measures in place — including monitored entrances, staff presence around the clock, and regular patrols of the property — to help ensure a secure environment for our guests. We’re also continuously evaluating ways to enhance these efforts based on feedback like yours.We appreciate you bringing your concerns to our attention and hope you might consider giving us another opportunity in the future to provide you with a more positive and worry-free experience.
5.0分
其他
Great Place to Stay
The room was clean and comfortable. The staff were also very friendly and helpful! Would come again if I'm in the area^^
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酒店回复: Thank you so much for sharing your feedback! We’re thrilled to hear you had a great stay with us. It’s always our goal to provide guests with a comfortable, welcoming experience, and we’re delighted that we succeeded during your visit. We hope the charm of our historic property, along with the many amenities we offer, helped make your time with us even more enjoyable.We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay soon!
5.0分
情侣出游
Property was clean. Easy parking. Able to walk to our concert venue. Spacious room. ALL staff very friendly and helpful.
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酒店回复: Thank you so much for sharing your positive feedback! We’re thrilled to hear that you had a great stay with us. Our team works hard to ensure each guest feels welcome and comfortable, and it’s wonderful to know that reflected in your experience. We truly appreciate you choosing our hotel and hope to have the pleasure of welcoming you back again soon!
这家酒店的房间很大，这一点很棒。酒店通常都很安静，氛围也很好。床很大也很舒服。房间里有好几盏灯，还有一个带多个插口的USB充电站。总的来说，这是一次非常棒的住宿体验，我强烈推荐。
房间很干净。酒店位置对去Rave看演唱会来说简直完美。不过，旅行者们需要注意，房间里的电视没有有线电视或任何电视频道。它是一个Apple TV，所以如果你没有Netflix等流媒体服务的订阅，就没法看任何节目。我们入住的那晚，网络还断了，结果我们无事可做，也没电视可看。
拉玛达酒店完全符合我的需求。前台工作人员，无论是早班还是晚班，都非常友好热情，乐于助人。
酒店与街对面的大使酒店合作，为我的短暂住宿提供了完美的体验，他们提供前往各个目的地以及机场巴士站的班车服务。
感觉很不错，酒店周围有很多好玩的地方。我们还去锐舞派对看了演出。
Staff was awesome - super friendly & kind. Check in / out process was a breeze. Our room was clean & comfortable. Decent selection for breakfast in the morning with options to have delivery from the restaurant in the Ambassador across the street. We'll be back!
Staff was friendly and helpful. Beds were clean and neat. Room could use a little more detail to cleaning but was not so bad as to not come back. TV situation was terrible. Apple TV hooked up with other peoples accounts logged in. No local channels. Very had to navigate.
Everything was great. My only complaint was the check in process. The receptionist had confirmed with me the hold for the damage deposit was $50 a day. But placed a hold on my card for $100 a day plus the entire cost of the room. Which normally wouldn’t be an issue but I was splitting the cost with someone. I wasnt informed the room cost would be on hold as well. The hold being placed on my card left things pretty tight for the remainder of the trip.
Night shift staff was weird and there was weird men outside knocking on my car window and saying to leave my husband and they have all I need ......
Great Place to Stay
The room was clean and comfortable. The staff were also very friendly and helpful! Would come again if I'm in the area^^
Property was clean. Easy parking. Able to walk to our concert venue. Spacious room. ALL staff very friendly and helpful.