The hotel was clean , good lighting in the parking area, breakfast was good. Employees were polite and helpful. Bed was wonderful . Rooms are showing some wear but is better than most hotels in Tahlequah. Lots of road construction going on close but was still pretty easy to get too. This was my second stay and I will be staying here again!
展开
酒店回复: Dear Virginia, thank you for your feedback. We’re delighted that you enjoyed the cleanliness, parking, lighting, breakfast, helpful staff, and comfortable bed. We appreciate your understanding regarding room wear and nearby road construction, and we’re thrilled to hear you plan to stay with us again. We look forward to welcoming you back!Best Regards,Customer Care Team
4.0分
其他
展开
We stayed 2 nights for the bluegrass festival. Hotel was conveniently located for that. The room has a bit of a musty smell. The ventilation in the bathroom didn't seem to keep up when taking a shower and caused a lot of humidity in the room. There appeared to be mold above the shower wall. All the staff we encountered were very nice.
展开
酒店回复: Dear John, thank you for your feedback. We’re glad our location was convenient for the festival and that you found our staff very friendly. However, we sincerely apologize for the musty smell, humidity issues, and mold concerns in your room—your comments have been shared with our maintenance and housekeeping teams to address these issues promptly and ensure a cleaner, more comfortable environment for future guests.Best Regards,Customer Care Team
3.0分
其他
展开
The rooms were large and quiet. The hotel is dark and feels dated contrary to the pictures. The bathroom while clean on the surfaces, had a very dirty floor especially around the edges.
展开
酒店回复: Dear Shawna, thank you for sharing your feedback. We’re glad you found the rooms spacious and quiet, but we apologize that the overall décor felt dated and that the bathroom floor did not meet your cleanliness expectations. We’ll address these areas with our housekeeping and maintenance teams to enhance both presentation and cleanliness for future guests.Best Regards,Customer Care Team
5.0分
其他
展开
I’m in Tahlequah each year for the Cherokee National Holiday and I ALWAYS try to stay at this property. There are many others to choose from but this one is always the cleanest, staff is very gracious and I will continue to stay at this propert.
展开
酒店回复: Dear Susan, thank you for your amazing feedback. We’re thrilled to hear that our hotel continues to be your go-to choice during the Cherokee National Holiday! It’s wonderful to know that our cleanliness and gracious staff make your stays enjoyable, and we look forward to welcoming you back year after year. Best Regards,Customer Care Team
5.0分
情侣出游
展开
Had an overnight stay, and had stayed here several years ago. The property has been recently(?) renovated and was in excellent condition. Would certainly stay here again.
展开
酒店回复: Dear Tim, thank you for your feedback! We’re delighted you enjoyed the recent renovations and found the property in excellent condition. We look forward to welcoming you back for another stay!Best Regards,Customer Care Team
5.0分
其他
展开
Excellent Hotel
The bed was amazing. The employees were friendly and helpful. Breakfast was very good. The only negative was the rubber feet on the handicapped shower chair were worn and needed replaced.
展开
酒店回复: Dear Virginia, thank you for your feedback! We’re delighted you enjoyed the comfortable bed, friendly staff, and breakfast. We appreciate your note regarding the shower chair and are taking immediate steps to replace the worn parts to ensure safety and comfort for all guests.Best Regards,Customer Care Team
4.0分
其他
展开
Nice room
Room was nice and clean and bed was comfortable. Enjoyed the pool but the water was pretty cold. Breakfast could have been better.
The hotel was in a convenient place for what we wanted.
展开
酒店回复: Dear Debbie, thank you for your feedback! We’re glad you enjoyed the clean, comfortable room, pool, and convenient location. We appreciate your comments regarding the pool temperature and breakfast, and your insights will help us improve the overall guest experience.Best Regards,Customer Care Team
5.0分
其他
I had a question for the young woman at the desk. She helped me immediately and solved my problem. I appreciate that!
展开
酒店回复: Dear George, thank you for your feedback! We’re glad to hear that our staff member was able to assist you promptly and resolve your issue. We’ll be sure to share your kind words with her and look forward to welcoming you back.Best Regards,Customer Care Team
5.0分
家庭亲子
Place was quiet and clean. Breakfast was hot and very good. Staff was nice. Would stay here again.
展开
酒店回复: Dear Miranda, thank you for your wonderful feedback. We’re glad you enjoyed the quiet, cleanliness, and hot breakfast, as well as the friendly service from our staff—it’s wonderful to know you’d choose to stay with us again.Best Regards,Customer Care Team
1.0分
其他
展开
The water stopped working in the middle of my shower!! I ended up using the water from the tank on the back of the toilet to rinse my hair out and they didn't care!! Like it was my problem!! I will never stay there or recommended them to anyone!!!
展开
酒店回复: Dear Mark, thank you for sharing your experience with us. We're truly sorry to hear about the water outage during your shower and the frustration it caused. This is certainly not the experience we strive to provide our guests. Please know that your feedback has been taken seriously, and we are addressing the maintenance issues to prevent this from happening again. We appreciate you bringing this to our attention and regret that we fell short in making you feel cared for during your stay.Best Regards,Customer Care Team
The hotel was clean , good lighting in the parking area, breakfast was good. Employees were polite and helpful. Bed was wonderful . Rooms are showing some wear but is better than most hotels in Tahlequah. Lots of road construction going on close but was still pretty easy to get too. This was my second stay and I will be staying here again!
We stayed 2 nights for the bluegrass festival. Hotel was conveniently located for that. The room has a bit of a musty smell. The ventilation in the bathroom didn't seem to keep up when taking a shower and caused a lot of humidity in the room. There appeared to be mold above the shower wall. All the staff we encountered were very nice.
The rooms were large and quiet. The hotel is dark and feels dated contrary to the pictures. The bathroom while clean on the surfaces, had a very dirty floor especially around the edges.
I’m in Tahlequah each year for the Cherokee National Holiday and I ALWAYS try to stay at this property. There are many others to choose from but this one is always the cleanest, staff is very gracious and I will continue to stay at this propert.
Had an overnight stay, and had stayed here several years ago. The property has been recently(?) renovated and was in excellent condition. Would certainly stay here again.
Excellent Hotel
The bed was amazing. The employees were friendly and helpful. Breakfast was very good. The only negative was the rubber feet on the handicapped shower chair were worn and needed replaced.
Nice room
Room was nice and clean and bed was comfortable. Enjoyed the pool but the water was pretty cold. Breakfast could have been better.
The hotel was in a convenient place for what we wanted.
I had a question for the young woman at the desk. She helped me immediately and solved my problem. I appreciate that!
Place was quiet and clean. Breakfast was hot and very good. Staff was nice. Would stay here again.
The water stopped working in the middle of my shower!! I ended up using the water from the tank on the back of the toilet to rinse my hair out and they didn't care!! Like it was my problem!! I will never stay there or recommended them to anyone!!!