酒店回复: Dear Nicole Thank you for your feedback! We are truly sorry to hear about your experience and issues you faced during your stay! Your comments are very important to us, and we will address them with our team to improve our services. We hope you will give us the chance to welcome you again in the future under better conditions. Best Regards Guest Relations City Green Hotel
酒店回复: Dear Guest, Thank you for the wonderful review!! It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit! Thanks again, and we hope to make your next visit just as positive!! Best Regards Guest Relations City Green Hotel
酒店回复: Dear Laura Thank you for sharing your feedback We would like to clarify that you received exactly the room type you had reserved. All our triples rooms are located in the same area of the hotel, including the one you stayed in. We are truly sorry that your experience did not meet your expectations. However, we must kindly note that some of the information shared in your review does not accurately reflect our services. We take great pride in our standards and reputation, and our prioity is always to provide a pleasant and comfortable stay. We respect your opinion, but we stand by the accuracy of our services and remain committed to upholding the standards of our hotel. Best Regards Guest Relations City Green Hotel
前两晚我们不得不住在对面的公寓里,因为那里人太多了,这开始对我们不利。之后我们住进了酒店,房间很脏(角落和梳妆台后面等可能从来没打扫过)。镜子一点光泽都没有,全是污渍。浴室太小了,每次洗完澡都会被水淹。浴帘全是霉斑,配件上全是水垢,地板也很脏,简直令人恶心。第一次淋浴后,我们用毛巾擦干地板,然后把它们留在地板上——令我们震惊的是,清洁女工没有换毛巾,而是把它们挂在了浴室里——因为当我们询问时,被告知毛巾每两天才换一次。我们住的两个星期里,走廊也没有打扫过(但只有我们住的那层楼)。阳台上仍然有以前客人留下的污垢,玻璃窗也裂了。自助早餐不太好——质量很差——没有新鲜水果,没有新鲜果汁(只有自动售货机),没有面包,只有法棍面包或吐司。餐厅的清洁度也差强人意。由于整个酒店的卫生条件都很差,我甚至不敢去游泳池。我不推荐这家酒店。
赫索尼索斯市中心一家很棒的酒店!房间干净整洁,员工热情友好,而且屋顶餐厅可以欣赏到美丽的海景,这真是一大亮点。酒店靠近海滩和商店,泳池维护良好,氛围宁静祥和。这里是放松度假的理想之选。🇬🇷☀️
千万别来这家酒店!从头到尾简直就是一场灾难。房间就像个地堡:又黑又脏,淋浴间里还有头发,卫生条件极差。Wi-Fi 完全没信号,露台是公共区域,没有边界,就在泳池后面,完全没有隐私可言。食物根本没法吃,选择不多,有些甚至令人作呕。泳池脏得要命,地板上到处都是残留物,看起来快要散架了。房间两天没打扫,床铺也没整理,没有卫生纸,也没有垃圾袋。更糟糕的是,噪音超级大,根本无法放松。接送服务没有在酒店结束,接机过程一片混乱,没有任何信息。投诉完全被忽略,酒店和旅行社都没有提供任何帮助。这简直是耻辱,完全是浪费钱!千万不要预订!
可爱的酒店,靠近海滩和市中心。美味的食物。只是饮料(软饮料)少了点,不过鸡尾酒又很好喝