酒店回复: Hello Robert,Thank you for your feedback. We appreciate you taking the time to share your experience. Your comments are important to us as we strive to enhance our services continuously. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Your insights will certainly be taken into consideration as we move forward.
4.0分
其他
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The room appeared nice but I found the nice looking tile floor was very dirty, apparently has not been scrubbed if ever. My socks went from white to black bottoms. Check in was good but morning staff not so good. Would still give it one more try.
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酒店回复: Hello Dennis,Thank you for sharing your feedback. We're glad to hear that you enjoyed the check-in process and found the room aesthetically appealing. Your comments regarding the cleanliness of the tile floor and the experience with our morning staff are noted and will be shared with the team for improvement. We appreciate your willingness to give us another chance and hope to provide you with a better experience on your next visit.
3.0分
其他
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My only complaint is the strong odor of the cleaning supplies they use. I opened windows and still didn’t help. I ended up with sore throat and my husband had a nose bleed. I realize some people aren’t as sensitive to smells but this was over the top
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酒店回复: Hello TRINA,Thank you for your feedback regarding the cleaning supplies used during your stay. We appreciate your input as it helps us understand our guests' experiences better. We strive to maintain a clean and comfortable environment, and your comments about the odor will be noted for consideration. We hope to have the opportunity to welcome you back in the future for a more pleasant stay.
5.0分
其他
Clean room. Arrived late and left early, so only slept a few hours then back on the road.
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酒店回复: Hello Renee,Thank you for sharing your experience with us. We're glad to hear you found your room clean despite your brief stay. We hope your travels were pleasant, and we appreciate your feedback. If there's anything specific you'd like to share about your stay, please feel free to reach out to us directly. Safe travels for your future journeys!
4.0分
其他
Family trip. Clean,nice rooms. Friendly staff with fresh, breakfast choices!
TX family
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酒店回复: Hello Tammy,Thank you for your positive feedback! We're delighted to hear that you enjoyed the cleanliness of our rooms, the friendliness of our staff, and the variety of breakfast options. Guest satisfaction is important to us, and we appreciate your kind words. We hope to have the opportunity to welcome you and your family back in the future for another wonderful stay!
5.0分
其他
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The room we had has been updated and is very big and clean. The woman who checked us in was very friendly. We appreciate that this place is pet friendly. I also appreciate all the extra outlet for our phones and computers
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酒店回复: Hello Diana,Thank you for your feedback! We're glad to hear that you enjoyed the spacious and clean room, as well as the friendliness of our check-in staff. It's wonderful that our pet-friendly policy worked well for you and that the extra outlets were convenient during your stay. We hope to welcome you back for another enjoyable experience in the future.
5.0分
情侣出游
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This is where we always stay on our numerous trips through N.M. because the staff is the best!
Benito is excellent, friendly, helpful and efficient, the free breakfast is the best here, homemade tortillas and salsa, great eggs and sausage cooked perfectly. The price is so affordable for a very clean room with comfortable beds, quiet and safe!
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酒店回复: Hello James,Thank you for sharing your positive experience! We're thrilled to hear that Benito and the rest of the staff made your stay enjoyable. It's wonderful to know that you loved the breakfast options, and we're glad you found your room to be clean and comfortable. We appreciate your loyalty and look forward to welcoming you back on your future trips through N.M. Your support means a lot to us!
5.0分
其他
The room was clean and comfortable
The staff was welcoming and the breakfast was good.
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酒店回复: Hello Cindy,Thank you for taking the time to share your positive feedback about your stay. We're glad to hear that you enjoyed the cleanliness of your room, found our staff welcoming, and appreciated the breakfast offerings. Your praise will be shared with the team, as it always inspires us to continue providing excellent service to our guests. We hope to welcome you back in the future for another enjoyable experience.
5.0分
其他
Clean hotel that felt very safe. Rooms are very large and comfortable. Would stay here again.
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酒店回复: Hello Shirley,Thank you for your feedback! We’re delighted to hear that you felt safe and enjoyed the comfort and spaciousness of our rooms. It’s wonderful to know you would choose to stay with us again. We look forward to welcoming you back on your next visit!
5.0分
其他
The room was spotless, friendly, breakfast was very nice, with homemade tortillas and salsa.
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酒店回复: Hello Brenda,Thank you for sharing your positive feedback about the cleanliness of your room and your enjoyable breakfast experience. It's great to hear that you appreciated our homemade tortillas and salsa! We strive to create a welcoming atmosphere, and your kind words about our staff are truly appreciated. We hope to welcome you back in the future for another pleasant stay.
美好的
The room appeared nice but I found the nice looking tile floor was very dirty, apparently has not been scrubbed if ever. My socks went from white to black bottoms. Check in was good but morning staff not so good. Would still give it one more try.
My only complaint is the strong odor of the cleaning supplies they use. I opened windows and still didn’t help. I ended up with sore throat and my husband had a nose bleed. I realize some people aren’t as sensitive to smells but this was over the top
Clean room. Arrived late and left early, so only slept a few hours then back on the road.
Family trip. Clean,nice rooms. Friendly staff with fresh, breakfast choices!
TX family
The room we had has been updated and is very big and clean. The woman who checked us in was very friendly. We appreciate that this place is pet friendly. I also appreciate all the extra outlet for our phones and computers
This is where we always stay on our numerous trips through N.M. because the staff is the best!
Benito is excellent, friendly, helpful and efficient, the free breakfast is the best here, homemade tortillas and salsa, great eggs and sausage cooked perfectly. The price is so affordable for a very clean room with comfortable beds, quiet and safe!
The room was clean and comfortable
The staff was welcoming and the breakfast was good.
Clean hotel that felt very safe. Rooms are very large and comfortable. Would stay here again.
The room was spotless, friendly, breakfast was very nice, with homemade tortillas and salsa.