Comfortable bed but pillows would not hold any shape. Water pressure good but A/C was loud when it turned on. Good breakfast and coffee.
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酒店回复: Thank you so much for your feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
其他
The hotel and room was clean and neat. The bed was comfortable, and I will stay there again.
酒店回复: We can't thank you enough for the feedback!!!
5.0分
家庭亲子
Staff was great. Room was clean. Bed had us sleeping in longer than we usually do. Breakfast was hot and yummy. I'll recommend it to anyone staying in Killeen.
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酒店回复: Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
其他
Initial customwr swrvice guy was sketch. But lady atbyhe countwr overnigjt was super nice.
酒店回复: We really do appreciate the feedback.
5.0分
其他
food variety could be better. not enough fresh fruit for all the guests
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酒店回复: Thank you so much for your feedback. We are really appreciated. Have a happy holidays!
1.0分
其他
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Dishonest about amenities. TV did not work and was told by hotel staff that they do not have the proper connections for the TV to function properly and I was SOL. Pool was closed the entire time, and the area was massively sketchy for what they charged.
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酒店回复: hello sir , we are sorry for the inconvenience that was happened at the time of your stay . thank you
4.0分
商务出差
Breakfast is good. Beds are pretty comfortable although getting close to replacement age I would guess. Staff is courteous.
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酒店回复: Thank you so much for your feedback. We really appreciated your business. Have a wonderful day
4.0分
家庭亲子
This hotel worked well for our overnight stay. It was very clean and well maintained. The staff were excellent! Friendly and helpful!
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酒店回复: thank you so much for your feedback. We really appreciated your business. Have a wonderful day!
5.0分
家庭亲子
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We stayed for 5 days while visiting friends in the area. The hotel was just what we needed. The best thing about the hotel was the friendly and helpful employees, they were wonderful. We would stay at this hotel again in the future.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4.0分
家庭亲子
Close to where the people I was visiting was. Cleanliness, quiet
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酒店回复: Thank you so much for your feedback. We really appreciated! have a wonderful day!
Comfortable bed but pillows would not hold any shape. Water pressure good but A/C was loud when it turned on. Good breakfast and coffee.
The hotel and room was clean and neat. The bed was comfortable, and I will stay there again.
Staff was great. Room was clean. Bed had us sleeping in longer than we usually do. Breakfast was hot and yummy. I'll recommend it to anyone staying in Killeen.
Initial customwr swrvice guy was sketch. But lady atbyhe countwr overnigjt was super nice.
food variety could be better. not enough fresh fruit for all the guests
Dishonest about amenities. TV did not work and was told by hotel staff that they do not have the proper connections for the TV to function properly and I was SOL. Pool was closed the entire time, and the area was massively sketchy for what they charged.
Breakfast is good. Beds are pretty comfortable although getting close to replacement age I would guess. Staff is courteous.
This hotel worked well for our overnight stay. It was very clean and well maintained. The staff were excellent! Friendly and helpful!
We stayed for 5 days while visiting friends in the area. The hotel was just what we needed. The best thing about the hotel was the friendly and helpful employees, they were wonderful. We would stay at this hotel again in the future.
Close to where the people I was visiting was. Cleanliness, quiet