Staff was great. Room was clean. Bed had us sleeping in longer than we usually do. Breakfast was hot and yummy. I'll recommend it to anyone staying in Killeen.
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酒店回复: Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
其他
Initial customwr swrvice guy was sketch. But lady atbyhe countwr overnigjt was super nice.
酒店回复: We really do appreciate the feedback.
1.0分
其他
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Dishonest about amenities. TV did not work and was told by hotel staff that they do not have the proper connections for the TV to function properly and I was SOL. Pool was closed the entire time, and the area was massively sketchy for what they charged.
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酒店回复: hello sir , we are sorry for the inconvenience that was happened at the time of your stay . thank you
4.0分
商务出差
Breakfast is good. Beds are pretty comfortable although getting close to replacement age I would guess. Staff is courteous.
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酒店回复: Thank you so much for your feedback. We really appreciated your business. Have a wonderful day
4.0分
家庭亲子
This hotel worked well for our overnight stay. It was very clean and well maintained. The staff were excellent! Friendly and helpful!
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酒店回复: thank you so much for your feedback. We really appreciated your business. Have a wonderful day!
5.0分
家庭亲子
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We stayed for 5 days while visiting friends in the area. The hotel was just what we needed. The best thing about the hotel was the friendly and helpful employees, they were wonderful. We would stay at this hotel again in the future.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4.0分
其他
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The pool was locked up with a chain. Didn't understand why it would be lock during the time that the pool was supposed to be opened. The breakfast was ok, but it could have been a few more choices. Check in was easy, the room had a slight smell to it. I'm guessing from it been clean. But after I sprayed air freshener it was better. The air conditioner was great. Had to cut it off a few times, because it had got so cold in the room. The location was great everything was within a 10 minutes span.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3.0分
其他
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The hotel was just ok. It seems to be a very old hotel that has had a little remodeling done but could use much more. The are isn't great but convenient for me as I was within a short distance to family I was visiting. The staff were all exceptionally nice...kudos there.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
情侣出游
Property was great just a bit hard to find for out of towners. Once found everything was good. Clean, quiet and conveniently located to everything we needed.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
家庭亲子
My go to hotel in I'm in Fort Hood Tx. Hotel is clean, breakfast is filling and customer service is wonderful.
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酒店回复: Thank you so much for your business and feedback. Have a wonderful day! We really appreciated your kind word.
Staff was great. Room was clean. Bed had us sleeping in longer than we usually do. Breakfast was hot and yummy. I'll recommend it to anyone staying in Killeen.
Initial customwr swrvice guy was sketch. But lady atbyhe countwr overnigjt was super nice.
Dishonest about amenities. TV did not work and was told by hotel staff that they do not have the proper connections for the TV to function properly and I was SOL. Pool was closed the entire time, and the area was massively sketchy for what they charged.
Breakfast is good. Beds are pretty comfortable although getting close to replacement age I would guess. Staff is courteous.
This hotel worked well for our overnight stay. It was very clean and well maintained. The staff were excellent! Friendly and helpful!
We stayed for 5 days while visiting friends in the area. The hotel was just what we needed. The best thing about the hotel was the friendly and helpful employees, they were wonderful. We would stay at this hotel again in the future.
The pool was locked up with a chain. Didn't understand why it would be lock during the time that the pool was supposed to be opened. The breakfast was ok, but it could have been a few more choices. Check in was easy, the room had a slight smell to it. I'm guessing from it been clean. But after I sprayed air freshener it was better. The air conditioner was great. Had to cut it off a few times, because it had got so cold in the room. The location was great everything was within a 10 minutes span.
The hotel was just ok. It seems to be a very old hotel that has had a little remodeling done but could use much more. The are isn't great but convenient for me as I was within a short distance to family I was visiting. The staff were all exceptionally nice...kudos there.
Property was great just a bit hard to find for out of towners. Once found everything was good. Clean, quiet and conveniently located to everything we needed.
My go to hotel in I'm in Fort Hood Tx. Hotel is clean, breakfast is filling and customer service is wonderful.