Upon arriving to our room the AC was not working and the bed sheets were dirty/stained. So we were moved to a different room/floor, this is not such a big issue as it's understandable that things like this can happen. We had issues with the shower especially at night time the water would only come out scalding hot. Also, occasionally the toilet and sink water would come out a brownish/yellowish color. Other than that everything else worked, the hotel was clean and quiet despite exterior remodeling going on. The major issue was customer service, or the lack thereof, the front desk was mediocre and unremarkable. There were multiple incidents with one security guard that treated us disrespectfully, rudely and discourteously. This was reported to the front desk and we never heard back from them, not an apology or explanation of his offensive behavior. I personally felt targeted and even unsafe. Needless to say we won't be coming back to LQ Tegucigalpa, it's a shame because we are long time customers pre-covid we would stay months at a time wheneverwe visited Honduras. The one bright spot was Cristian at the restaurant, in our 20 day stay he was the only one who greeted us cheerfully everytime and took the time to get to know us and even learn what we liked and our orders. He made our stay a bit more pleasant. So thank you Cristian.
由于位置、价格和新酒店，这家酒店一直是我最喜欢的酒店之一，但是在我上次入住时，空调无法工作，因为他们把空调固定住了，温度很低，我要求他们检查了 3 次，第三次是在第三天他们给我换了房间，但问题是一样的。真可惜，我不会再和你在一起了。
有机会提高服务水平，办理入住时，他们可能无人入住，不帮忙及时办理。还有一次是早上7点10分，早餐没有了。还有一次没有叉子或餐巾可用。自助餐几乎总是冷的。考虑进去！
非常好的酒店，干净舒适。早餐有多种选择的自助餐。浓缩咖啡是付费的，但仍然很好。服务员和工作人员非常友好。位于 9 楼，可欣赏特古西加尔巴景观和健身房。距离帕尔梅罗拉机场仅约一小时路程，非常适合商务旅客。
Upon arriving to our room the AC was not working and the bed sheets were dirty/stained. So we were moved to a different room/floor, this is not such a big issue as it's understandable that things like this can happen. We had issues with the shower especially at night time the water would only come out scalding hot. Also, occasionally the toilet and sink water would come out a brownish/yellowish color. Other than that everything else worked, the hotel was clean and quiet despite exterior remodeling going on. The major issue was customer service, or the lack thereof, the front desk was mediocre and unremarkable. There were multiple incidents with one security guard that treated us disrespectfully, rudely and discourteously. This was reported to the front desk and we never heard back from them, not an apology or explanation of his offensive behavior. I personally felt targeted and even unsafe. Needless to say we won't be coming back to LQ Tegucigalpa, it's a shame because we are long time customers pre-covid we would stay months at a time wheneverwe visited Honduras. The one bright spot was Cristian at the restaurant, in our 20 day stay he was the only one who greeted us cheerfully everytime and took the time to get to know us and even learn what we liked and our orders. He made our stay a bit more pleasant. So thank you Cristian.