酒店回复: Dear Bilma, Thank you for taking the time to tell us about your experience at the Red Roof Inn Yemassee. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused throughout your stay due to the refund situation. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Tianna Red Roof Management RediResponse Specialist
5.0分
其他
原文
翻译提供方：Google
价格非常实惠，房间非常干净、漂亮。
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Yemassee. We appreciate your kind words regarding our accessible pricing and the cleanliness and beauty of our rooms. We are delighted to hear that you found value and comfort during your stay. Our team works diligently to maintain high standards, and your feedback is greatly appreciated.Hearing from satisfied guests like you encourages all of us at Red Roof to keep delivering great service every day.If you'd like to help other travelers choose with confidence, we invite you to leave a review on Google. Here's how to do it:1. On your computer, sign in to Google Maps.2. Search for Red Roof Inn Yemassee.3. On the left-hand side, click "Write a review."4. Choose a star rating and share your comments.Thank you again for your time and for staying with us. We look forward to welcoming you back to Red Roof soon.Warm regards,JoeRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
原文
翻译提供方：Google
房间非常漂亮，浴室经过翻新，干净整洁
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酒店回复: Chère Sylvie, Merci d'avoir pris le temps de partager votre retour concernant votre expérience au Red Roof Inn Yemassee. Nous respectons sincèrement vos commentaires et sommes ravis d'apprendre que vous avez trouvé notre salle de bain propre et que nos chambres rénovées vous ont plu. Nous nous efforçons d'offrir à nos clients un séjour propre et confortable, je suis donc ravi que nous ayons pu atteindre cet objectif grâce à votre visite.Chez Red Roof, les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons de fournir en permanence des services de qualité. Merci encore d'avoir partagé vos inquiétudes. Nous attendons avec impatience votre prochaine visite dans le futur. Sincerely,AngelRed Roof Management RediResponse Specialist
4.0分
家庭亲子
原文
翻译提供方：Google
位置优越，靠近高速公路。很干净。早餐缺乏选择。
5.0分
其他
Everything worked, comfortable, accessible, clean, nice staff and cars that roll
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Yemassee. We're elated to hear that you found everything at our hotel worked well and that you appreciated the comfort and accessibility. We are delighted that the cleanliness, friendly staff, and convenient transportation options met your expectations. Your positive feedback is truly appreciated and motivates us to maintain our standards. We look forward to welcoming you back on your next visit to Red Roof. Sincerely,ErikaRed Roof Management RediResponse Specialist
3.0分
商务出差
Did not like the cold breakfast or that the pool was closed in the middle of July.
Room was clean and AC was good. Guess that about all you can ask for.
3.0分
其他
Good place for a quick overnight stay that accepts pets for no extra charge. No frills but don’t need any.
4.0分
其他
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Good for a quick stay. Room was great and updated apart from the couch… looks like it’s been there a while and not replaced when rhe room was updated. Rest of property is fine- little out of date but not a problem at all
4.0分
情侣出游
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Clean, recent upgrades. Not many customers on a Friday night.
Breakfast was the down side, Waffles,butter and syrup. That’s the good part cereal in dispenser no milk.
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酒店回复: Dear John,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof Inn Yemassee. We are glad to hear you found our property clean. However, we're sorry to hear that our breakfast options didn't meet your expectations. We value your thoughts regarding this matter.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,DevineRed Roof ManagementRediResponse Specialist
酒店位置很好，就在I-95公路旁边，交通方便。我们只是想找个便宜的地方住一晚，然后继续北上。第一个房间的空调漏水，所以他们给我们换了另一个房间。第二个房间的空调最低只能到61华氏度（约16摄氏度），所以我们不得不反复开关。不过酒店很干净，员工也很友善和乐于助人。考虑到价格，如果下次路过我们还会选择住这里。附近也有很多不错的餐馆和买礼品的地方。
我从来没有使用********进行预订，我希望不再使用它，除了酒店很糟糕，在********和红屋顶之间他们从我这里偷了377美元，因为我预订了 2 个房间，我想取消其中一间，我无法在规定的时间内取消，我到达酒店后取消了，助理 SALVADOR 说他会帮助我，他让我联系了一位 ** ***** 代表和我只剩下一间房间等待退款，我已与******** 的 OCTAVIO HERNANDEZ 代表，他和他的老板谈过，他们因延迟取消向我收取了 100 美元的罚款，但我仍然没有收到退款，我的意思是我支付了 3 天的酒店费用罚款，他们不给我退款。 如果我可以给它一个较低的评价，我会的。
价格非常实惠，房间非常干净、漂亮。
房间非常漂亮，浴室经过翻新，干净整洁
位置优越，靠近高速公路。很干净。早餐缺乏选择。
Everything worked, comfortable, accessible, clean, nice staff and cars that roll
Did not like the cold breakfast or that the pool was closed in the middle of July.
Room was clean and AC was good. Guess that about all you can ask for.
Good place for a quick overnight stay that accepts pets for no extra charge. No frills but don’t need any.
Good for a quick stay. Room was great and updated apart from the couch… looks like it’s been there a while and not replaced when rhe room was updated. Rest of property is fine- little out of date but not a problem at all
Clean, recent upgrades. Not many customers on a Friday night.
Breakfast was the down side, Waffles,butter and syrup. That’s the good part cereal in dispenser no milk.