酒店回复: Thank you so much for your wonderful review and perfect rating. We’re delighted to hear you enjoyed our friendly staff, breakfast, and the evening socials. It’s also great to know you appreciated the outdoor area. We truly value your kind words and look forward to welcoming you back for another exceptional stay.Best Regards
4.0分
家庭亲子
原文
翻译提供方：Google
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工作人员非常友好，自助早餐非常好，有很多水果和华夫饼。 （不幸的是，8 天内甚至没有一块培根。）
沙发床非常破旧，如果不加床垫的话根本没法睡觉。然而，这些可以根据要求立即提供。
房间很干净，位置很安静，只有冰箱发出很大的噪音。我们晚上必须把它关掉，否则我们就无法入睡。
还缺少一张桌子，这样你就不用跪着吃饭了，因为有了厨房，你已经可以自己做饭了。仅能改装两张小凳子。
总而言之，绝对推荐！
远离华盛顿特区的喧嚣和酒店后面的超市，地理位置优越，环境安静！
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酒店回复: Thank you for your detailed and thoughtful review! We're glad you enjoyed our friendly staff, breakfast buffet, and peaceful location. We appreciate your constructive feedback regarding the sofa bed, fridge noise, and room setup—it helps us improve. It's great to hear that our team responded quickly to your needs, and we’re happy you would recommend us. We hope to welcome you back again soon
1.0分
其他
原文
翻译提供方：Google
房间里充满了地毯清新剂和空气清新剂，显然掩盖了其他气味。
酒店回复: Thank you for your valuable feedback, highly appreciated.
3.0分
其他
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We’ve stayed here a few times and it has gone downhill. I never expected luxury and was happy with an affordable hotel less than 20 minutes from UMD but I’m beginning to feel it worth it to pay more closer to college park. From the very limited staff at night to the carpets …
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酒店回复: Thank you for sharing your feedback and for being a returning guest. We are truly sorry to hear that your recent stay did not meet your expectations. Your comfort and satisfaction are very important to us, and we regret that you noticed a decline in the overall experience.We apologize for the limited staffing during the night and for the condition of the carpets. Please be assured that we are addressing these concerns with our team to ensure improvements are made.We value your loyalty and hope you will give us another opportunity to provide you with a better and more comfortable stay. Kind regards,
5.0分
其他
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Josè, the receptionist, was very pleasant and welcoming in arrival as was the receptionist on checkout. 2 bedroom 2 bathroom suite was great for family of 4.
Would've a hot tub or a pool for the kids. Recommend moving the smoking area away from the front main entrance.
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酒店回复: Thank you for your wonderful 10/10 rating. We’re delighted to hear that you and your family enjoyed your 2-bedroom, 2-bathroom suite and that Josè and our reception team made you feel so welcome.We also appreciate your suggestions regarding a hot tub or pool for the kids and relocating the smoking area. Your feedback is valuable, and we’ll share it with our team as we continue to improve the guest experience.We look forward to welcoming you and your family back soon.Warm regards,
5.0分
其他
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Breakfast
My only issue was -when breakfast is ending they should give a 5 minute warning or something. People were making plates and the staff walked in to the buffet area put up the ropes and cut off the lights while guests were making plates. It was wild.
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酒店回复: Thank you so much for your perfect rating. We’re thrilled that you enjoyed your stay.We also appreciate your feedback regarding breakfast closing procedures. Your suggestion to provide a short warning before closing the buffet is very helpful, and we’ll share it with our team to improve the guest experience.We look forward to welcoming you back soon.Warm regards,
5.0分
其他
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I really enjoyed my stay here - hotel room was very clean, and service was excellent. Breakfast was great, definitely a step up from complimentary breakfasts at other hotels; I particularly appreciated the fresh cut fruit. Appreciated the complimentary appetizers/drinks for happy hour. The negatives were that no drinking water was provided in the room, in the gym or even in the lobby, and both of the hotel rooms next to my room (on both sides!) had dogs that would start barking around 6:30am (I was awake at this time so it didn't wake me up, but I would have been very frustrated if the barking had woken me up). The hotel should have patrons with dogs stay in a separate part of the hotel, especially in a hotel that seems to be geared towards business travelers.
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酒店回复: Thank you for taking the time to share your detailed feedback and for rating us 10/10. We’re delighted to know you enjoyed your stay, especially our clean rooms, excellent service, and breakfast offerings — it’s wonderful to hear you appreciated the fresh cut fruit and evening social.We sincerely apologize for the inconvenience caused by the barking dogs and the lack of drinking water in the common areas. Your comments are valuable, and we will share them with our management team to explore ways to enhance our guest experience, especially for our business travelers.We truly appreciate your kind words and hope to welcome you back for another comfortable and enjoyable stay.Warm regards,
4.0分
其他
The room key kept deactivating. I’m handicapped and no place to park. Terrible marking
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酒店回复: Thank you for taking the time to share your feedback and for rating us 8/10. We sincerely apologize for the inconvenience you experienced with the room key repeatedly deactivating, as well as the challenges you faced with parking and the unclear markings. We understand how especially difficult this must have been given your accessibility needs.Please know that your comments are very important to us. We have shared them with our team to ensure the key issue is resolved and to review the parking markings to prevent this from happening again.We appreciate your understanding and hope to have the opportunity to provide you with a smoother and more comfortable stay in the future.
3.0分
其他
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The hotel needs some maintenance. Fire system was obviously in trouble status. Furniture needs to be observed. The sofa was torn. There were no instructions on how to operate the TV remote to find channels. Hotel was clean and comfortable! Breakfast was perfect!
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酒店回复: Thank you for sharing your detailed feedback. We sincerely apologize for the issues you experienced with the fire system, furniture, and TV remote instructions. Please be assured that your comments have been shared with our maintenance and housekeeping teams to address these concerns promptly.We are glad to hear that you found the hotel clean and comfortable and enjoyed our breakfast. Your feedback is very important to us, and we hope to have the opportunity to provide you with an even better stay in the future.Best Regards,
该地点离高速公路太远了。
超级棒的地方。员工友好，早餐特别美味，每周三天都有很棒的社交活动，提供小型自助餐台和一杯你想喝的酒。户外区域也很棒。
工作人员非常友好，自助早餐非常好，有很多水果和华夫饼。 （不幸的是，8 天内甚至没有一块培根。）
沙发床非常破旧，如果不加床垫的话根本没法睡觉。然而，这些可以根据要求立即提供。
房间很干净，位置很安静，只有冰箱发出很大的噪音。我们晚上必须把它关掉，否则我们就无法入睡。
还缺少一张桌子，这样你就不用跪着吃饭了，因为有了厨房，你已经可以自己做饭了。仅能改装两张小凳子。
总而言之，绝对推荐！
远离华盛顿特区的喧嚣和酒店后面的超市，地理位置优越，环境安静！
房间里充满了地毯清新剂和空气清新剂，显然掩盖了其他气味。
We’ve stayed here a few times and it has gone downhill. I never expected luxury and was happy with an affordable hotel less than 20 minutes from UMD but I’m beginning to feel it worth it to pay more closer to college park. From the very limited staff at night to the carpets …
Josè, the receptionist, was very pleasant and welcoming in arrival as was the receptionist on checkout. 2 bedroom 2 bathroom suite was great for family of 4.
Would've a hot tub or a pool for the kids. Recommend moving the smoking area away from the front main entrance.
Breakfast
My only issue was -when breakfast is ending they should give a 5 minute warning or something. People were making plates and the staff walked in to the buffet area put up the ropes and cut off the lights while guests were making plates. It was wild.
I really enjoyed my stay here - hotel room was very clean, and service was excellent. Breakfast was great, definitely a step up from complimentary breakfasts at other hotels; I particularly appreciated the fresh cut fruit. Appreciated the complimentary appetizers/drinks for happy hour. The negatives were that no drinking water was provided in the room, in the gym or even in the lobby, and both of the hotel rooms next to my room (on both sides!) had dogs that would start barking around 6:30am (I was awake at this time so it didn't wake me up, but I would have been very frustrated if the barking had woken me up). The hotel should have patrons with dogs stay in a separate part of the hotel, especially in a hotel that seems to be geared towards business travelers.
The room key kept deactivating. I’m handicapped and no place to park. Terrible marking
The hotel needs some maintenance. Fire system was obviously in trouble status. Furniture needs to be observed. The sofa was torn. There were no instructions on how to operate the TV remote to find channels. Hotel was clean and comfortable! Breakfast was perfect!