Sheets and bathroom were clean. Room had been refurbished to have hard flooring rather than carpet, but the floors were filthy. You cauldron see where spills had not been cleaned up and they made my socks and shoes completely black. Kind of scary, they would only talk through a window which makes me wonder if the neighborhood was worse than it looked. Grounds were trashy and stairs were filthy. No pet rooms on the first floor and no elevator. It wasn’t quite bad enough to leave but I won’t go back.
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酒店回复: Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y. #Team6
1.0分
家庭亲子
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Everything was dirty and smelled. The manager was terrible to deal with and when I e mailed corporate he lied and said I tried to bring 6 big dogs to our room. We asked for a refund and slept in our car.
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酒店回复: We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6
Sheets and bathroom were clean. Room had been refurbished to have hard flooring rather than carpet, but the floors were filthy. You cauldron see where spills had not been cleaned up and they made my socks and shoes completely black. Kind of scary, they would only talk through a window which makes me wonder if the neighborhood was worse than it looked. Grounds were trashy and stairs were filthy. No pet rooms on the first floor and no elevator. It wasn’t quite bad enough to leave but I won’t go back.
Everything was dirty and smelled. The manager was terrible to deal with and when I e mailed corporate he lied and said I tried to bring 6 big dogs to our room. We asked for a refund and slept in our car.