酒店回复: Thank you for your review. I am so happy you enjoyed your stay! If there is anything we can do to have earned a higher rating, please don't hesitate to reach out. Thank you for allowing us to serve you and we look forward to seeing you soon!
4.0分
家庭亲子
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The staff was very nice and friendly. I can't say that the room was totally clean because there were still little dots in the carpets like from a celebration and the freezer was iced over and rusty. We checked in late and could not get washcloths. However, none of this hindered our stay; we made do. Breakfast was great!
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酒店回复: Thank you for your review. I am so happy you enjoyed your stay. I am so sorry for the housekeeping issues, Please know we are addressing and appreciate you bringing this to our attention. Thank you for your business!
5.0分
家庭亲子
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Everything was great! My daughter got to enjoy the indoor pool. I didn’t really get in the pool, because the water was too cold for my liking. But my 5 y/o absolutely enjoyed it.
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酒店回复: Thank you so much for a perfect rating. We are so happy you enjoyed your stay and your daughter enjoyed or pool! I hope we have the opportunity to serve you again. Thank you for your business!
1.0分
其他
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The room above me made noises all night! I called the front desk maybe 7 times to report and they said all they could do was call the room. I asked to speak to manager bc I had to be asleep bc I need to leave around 5 am. Noise didn’t quiet down until around 2am so when I did fall asleep I woke up late and missed my engagement. I am requesting a refund
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酒店回复: Please accept our sincere apologies for the noise disturbances you experienced during your stay. We understand how important a peaceful environment is and regret that we fell short of your expectations. Your feedback is invaluable, and we are taking steps to prevent this from happening again. We hope to have the opportunity to provide you with a more comfortable experience in the future.
1.0分
其他
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We were given a room without a phone and the toilet didn’t work. We couldn’t call the front desk because there was no phone in the room. We called from our cell phone and got an answering service, not the front desk. We eventually were routed to the front desk. I asked for maintenance to fix the toilet but they never came. We had to go to the front desk and they gave us another room. Then we had to move all our stuff to the new room. It was very stressful and inconvenient. We had somewhere to be and the inconvenience of the check in contributed to us being late. We won’t be staying there again.
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酒店回复: Thank you for your review. I am sorry we did not meet your expectations. We are always open to feedback. I have shared your feedback with the team and all has been addressed. Thank you for your business and I hope we have the opportunity to regain your trust.
5.0分
其他
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This is a very nice hotel the rooms are clean & spacious, the breakfast was hot with many different options just keep in mind parking is $10 a night per vehicle which is cheap but i didn't know that until i got to the hotel. I'll definitely stay again
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酒店回复: Thank you so much for a perfect rating. We are so happy you enjoyed your stay. I hope we have the opportunity to serve you again. Thank you for your business!
5.0分
商务出差
The staff were very helpful and the breakfast was great. Worth its price for all you get.
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酒店回复: Thank you so much for a perfect rating. We are so happy you enjoyed your stay. I hope we have the opportunity to serve you again. Thank you for your business!
5.0分
家庭亲子
Clara is the best at checking! Thirds time staying at this hotel and will go back again.
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酒店回复: Thank you so much for a perfect rating. We are so happy you enjoyed your stay. I will be sure to share your comments with Clara. I hope we have the opportunity to serve you again. Thank you for your business
地理位置绝佳，早餐很棒。靠近购物区，餐饮选择也很多。
住宿体验不错。就是Wi-Fi设置起来比预想的要麻烦一些。
酒店位置优越，但考虑到在城里出行需要开车，这一点尤其重要。酒店各处都非常干净整洁；早餐种类丰富，让客人感觉非常舒适。我们的炉灶出了点问题，维修人员很快就赶来维修，没有任何问题。淋浴设施很棒，洗漱用品——包括洗发水、护发素、洗手液和润肤霜——都是知名品牌，品质上乘！
The staff was very nice and friendly. I can't say that the room was totally clean because there were still little dots in the carpets like from a celebration and the freezer was iced over and rusty. We checked in late and could not get washcloths. However, none of this hindered our stay; we made do. Breakfast was great!
Everything was great! My daughter got to enjoy the indoor pool. I didn’t really get in the pool, because the water was too cold for my liking. But my 5 y/o absolutely enjoyed it.
The room above me made noises all night! I called the front desk maybe 7 times to report and they said all they could do was call the room. I asked to speak to manager bc I had to be asleep bc I need to leave around 5 am. Noise didn’t quiet down until around 2am so when I did fall asleep I woke up late and missed my engagement. I am requesting a refund
We were given a room without a phone and the toilet didn’t work. We couldn’t call the front desk because there was no phone in the room. We called from our cell phone and got an answering service, not the front desk. We eventually were routed to the front desk. I asked for maintenance to fix the toilet but they never came. We had to go to the front desk and they gave us another room. Then we had to move all our stuff to the new room. It was very stressful and inconvenient. We had somewhere to be and the inconvenience of the check in contributed to us being late. We won’t be staying there again.
This is a very nice hotel the rooms are clean & spacious, the breakfast was hot with many different options just keep in mind parking is $10 a night per vehicle which is cheap but i didn't know that until i got to the hotel. I'll definitely stay again
The staff were very helpful and the breakfast was great. Worth its price for all you get.
Clara is the best at checking! Thirds time staying at this hotel and will go back again.