酒店回复: Gracias por su comentario. ¡Esperamos volver a verte pronto!
1.0分
其他
Dirty Hotel and room. shower did not work, and they wouldn't let us switch to a room where it worked. No composition for no shower.
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酒店回复: David, thank you for bringing these concerns to our attention. We’re sorry your stay wasn’t as expected. Your comments have been shared with our team for review, and we appreciate you taking the time to let us know about your experience.
4.0分
其他
Clean facilities. Great selection for breakfast, not too much, just the right stuff. Room had a very well organized kitchenette.
2.0分
其他
Not once did we get housekeeping. Unfortunately dishes were dirty when we first arrived it was reported nobody followed up
5.0分
其他
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Excellent suite
I have a King Suite. The room is spacious, comfortable and seems updated. The kitchenette has enough appliances/dishes/utensils to warm up food and keep things cold.
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酒店回复: Dear Jennifer,Thank you for your review! We’re thrilled that our king suites at Home2 Suites by Hilton Lubbock offered the space, comfort, and conveniences that made your stay enjoyable. Providing modern, well-equipped accommodations is something we take pride in, and it’s great to know we met your needs. It was a joy having you here, and we look forward to your return for another excellent stay.
5.0分
其他
The staff was courteous and accommodating! The room was quiet and clean.
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酒店回复: Catherine, thank you for your kind words! We’re so glad you enjoyed your stay at Home2 Suites by Hilton Lubbock and appreciated our courteous team and comfortable rooms. We hope to welcome you back again soon.
5.0分
其他
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Excellent Staff
The staff were absolutely amazing! From the moment we walked into a positve and sincere welcome. To the accommodation of an early departure with sincere apprection for the stay.
The room was immaculate. The bed comfortable
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酒店回复: Dear Ken,Thank you for choosing Home2 Suites by Hilton Lubbock. We appreciate your kind words about our clean, comfortable accommodations and especially regarding the outstanding hospitality our team provided. On behalf of all of us, it would be a pleasure to welcome you back anytime for another unforgettable experience.
4.0分
情侣出游
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Melissa was absolutely awesome. Check in was great, Room was nice. Night time you can hear the people above you walking. Breakfast was good. Small area was a bit crowded.
4.0分
其他
They are doing a remodel at this time it was a ok stay but water and internet was down for awhile.
5.0分
情侣出游
Very accommodating and friendly staff good breakfast. Comfortable bed.
我喜欢这家酒店
服务的人都非常友善
Dirty Hotel and room. shower did not work, and they wouldn't let us switch to a room where it worked. No composition for no shower.
Clean facilities. Great selection for breakfast, not too much, just the right stuff. Room had a very well organized kitchenette.
Not once did we get housekeeping. Unfortunately dishes were dirty when we first arrived it was reported nobody followed up
Excellent suite
I have a King Suite. The room is spacious, comfortable and seems updated. The kitchenette has enough appliances/dishes/utensils to warm up food and keep things cold.
The staff was courteous and accommodating! The room was quiet and clean.
Excellent Staff
The staff were absolutely amazing! From the moment we walked into a positve and sincere welcome. To the accommodation of an early departure with sincere apprection for the stay.
The room was immaculate. The bed comfortable
Melissa was absolutely awesome. Check in was great, Room was nice. Night time you can hear the people above you walking. Breakfast was good. Small area was a bit crowded.
They are doing a remodel at this time it was a ok stay but water and internet was down for awhile.
Very accommodating and friendly staff good breakfast. Comfortable bed.