酒店回复: Hello Vimaris,Nos alegra saber que su estancia fue un momento de tranquilidad y descanso. Su bienestar es importante para nosotros y nos enorgullece haber podido ofrecerle un ambiente propicio para su relajación. Esperamos que su próxima visita sea igual de placentera y que continúe disfrutando de la calma que busca.
5.0分
其他
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I have no complaints with this property at all. Very smooth check in & check out. Very safe parking lot and plenty of parking spots. Very clean room! Comfy beds and pillows. My room was nice and cool when I arrived. There are several food options in the area. I have stayed here before and would come back in the future!
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酒店回复: Hello William,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed a smooth check-in and check-out process, along with the cleanliness and comfort of your room. It's great to know that our parking facilities and nearby dining options met your expectations. We look forward to welcoming you back on your next visit!
3.0分
其他
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Avoid the first floor and bring shampoo!
I needed a handicapped room and the only option was to be on the first floor, which happened to be the “pet floor.” My room literally stank of animal urine. I was able to mostly clear out the scent after running the air conditioner for a while, but the minute it started getting slightly warm in there, the smell of urine was practically unbearable.
I couldn’t use the shower because they literally only gave me one tiny bar of hand soap… there was no shampoo or body wash or anything, but there was a sign telling you you could purchase a “Dove Body Bar” at the front desk. I have literally never stayed somewhere where I was expected to bring my own shampoo!
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酒店回复: Hello Jennifer,Thank you for sharing your feedback. We understand the importance of having a comfortable room, and we apologize that your experience did not meet your expectations, especially regarding the odor and amenities provided. Your comments regarding the soap and shampoo situation are noted, and I assure you they will be brought to the attention of our management team. We appreciate your input, as it helps us strive for improvements in our services and facilities for future guests. Thank you for your understanding.
2.0分
情侣出游
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Air conditioning was broken so constantly blew cold air though it was on heat. The floor in the shower and bathroom was sticky. The original room was non-smoking but smelled like smoke, so had to switch rooms. Overall, would not stay here again
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酒店回复: Hello David,Thank you for sharing your feedback about your recent stay. We take guest comments seriously as they help us improve our services. I regret to hear that you experienced issues with the air conditioning and cleanliness during your visit. Your concerns regarding the room conditions have been noted, and I encourage you to reach out to management directly to discuss your experience further. We appreciate your input and hope you find accommodations that better meet your expectations in the future.
1.0分
其他
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This place attracts ghetto people. Most people look like they do *****. Locking your car doors isn't enough to feel secure. POS ghetto people care about themselves only. They are loud AF and
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酒店回复: Hello chance, We appreciate you sharing your experience with us. We're committed to providing a diverse guest experience and strive to create a welcoming environment for all. Your feedback regarding noise and guest behavior is important and will be noted for future considerations. We encourage guests to always remain aware of their surroundings for personal safety. Thank you for taking the time to relay your thoughts.
5.0分
其他
Parking was available at all time.
Room were too cold due to the air conditioner. Room were clean.
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酒店回复: Hello David, Thank you for sharing your feedback. We're glad to hear that you found the parking accessible and the rooms clean. We appreciate your input regarding the air conditioning and will ensure it is noted. Your experience helps us improve for future guests, and we hope to welcome you back for a more comfortable stay next time.
5.0分
其他
The room was clean, good location, and front desk staff (Alicia) was friendly and helpful. 😃
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酒店回复: Hello Lillian,Thank you for your positive feedback! We're thrilled to hear that you enjoyed the cleanliness of your room, the great location, and the friendly service from Alicia at the front desk. Your comments will certainly be shared with our team, as they help us continue to provide a welcoming experience for all our guests. We hope to welcome you back in the future!
5.0分
商务出差
I gave a 50.00 deposit when I stayed alone. I slept there for about five hours left and I did not receive my deposit.
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酒店回复: Hello Kelly, Thank you for sharing your feedback. We understand your concerns regarding the deposit, and it's important for you to receive clarity on the matter. For detailed assistance regarding your deposit, we recommend reaching out to our management team directly, as they can provide you with the necessary information and details related to your specific case. Thank you for your understanding, and we appreciate your stay.
4.0分
家庭亲子
Convenient, quiet and reasonably priced.
Shower hot water stopped working
Only stayed 1 night, so unsure if remedied.
Tight quarters, but good bed.
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酒店回复: Hello PAUL, Thank you for your feedback and for highlighting the convenience and comfort of your stay. We're pleased to hear you found the location quiet and the bed to your liking. Your comments regarding the hot water and space are valuable, and we'll ensure they are shared with the appropriate team for review. We appreciate your insights and hope to welcome you back for a more enjoyable experience in the future.
5.0分
家庭亲子
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I found this hotel on ******* I wanted something close to the amusement park. It's a severe thunderstorm and I just wanted a place to sleep for the night. It's affordable, the place is clean, and honestly more than I expected.
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酒店回复: Hello Keisha,Thank you for your feedback! We're glad to hear that you found our hotel to be affordable, clean, and exceeding your expectations during your stay. We appreciate your choice of our location, especially in proximity to the amusement park, and we hope you had a chance to enjoy your time despite the weather. Your experience is important to us, and we look forward to welcoming you back in the future.
休息并保持冷静
I have no complaints with this property at all. Very smooth check in & check out. Very safe parking lot and plenty of parking spots. Very clean room! Comfy beds and pillows. My room was nice and cool when I arrived. There are several food options in the area. I have stayed here before and would come back in the future!
Avoid the first floor and bring shampoo!
I needed a handicapped room and the only option was to be on the first floor, which happened to be the “pet floor.” My room literally stank of animal urine. I was able to mostly clear out the scent after running the air conditioner for a while, but the minute it started getting slightly warm in there, the smell of urine was practically unbearable.
I couldn’t use the shower because they literally only gave me one tiny bar of hand soap… there was no shampoo or body wash or anything, but there was a sign telling you you could purchase a “Dove Body Bar” at the front desk. I have literally never stayed somewhere where I was expected to bring my own shampoo!
Air conditioning was broken so constantly blew cold air though it was on heat. The floor in the shower and bathroom was sticky. The original room was non-smoking but smelled like smoke, so had to switch rooms. Overall, would not stay here again
This place attracts ghetto people. Most people look like they do *****. Locking your car doors isn't enough to feel secure. POS ghetto people care about themselves only. They are loud AF and
Parking was available at all time.
Room were too cold due to the air conditioner. Room were clean.
The room was clean, good location, and front desk staff (Alicia) was friendly and helpful. 😃
I gave a 50.00 deposit when I stayed alone. I slept there for about five hours left and I did not receive my deposit.
Convenient, quiet and reasonably priced.
Shower hot water stopped working
Only stayed 1 night, so unsure if remedied.
Tight quarters, but good bed.
I found this hotel on ******* I wanted something close to the amusement park. It's a severe thunderstorm and I just wanted a place to sleep for the night. It's affordable, the place is clean, and honestly more than I expected.