酒店回复: Thank you for staying with us!And for the suggestion for Yoga Mats and Bar Bells.I did purchase them and are in our fitness center ready for guests to use!We appreciate your business and hope to see you again!
酒店回复: We are sorry you did not have a comfortable stay.We hope the 2 extra blankets and extra pillow you had asked our Front Desk Representative for helped a little bit. We do appreciate your input and hope you will try staying with us again in the future.
酒店回复: We truly apologize for the confusion on your stay. Regarding the hair dryer-sometimes they magically disappear from the rooms and is not caught during room checks. Our front desk rep would have been happy to bring a hair dryer up to you. Again we apologize and thank you for bringing this to my attention.
酒店回复: We are sorry we did not meet your expectations!Thank you for your input!
4.0分
家庭亲子
原文
翻译提供方:Google
下雪后,他们没有清理停车场。直到几乎所有人都离开后,他们才清理人行道并撒盐。
食物过敏(例如乳糜泻)人士的早餐选择有限。
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酒店回复: We are sorry our snow removal people had not been there before you left-They had been at the hotel about 4 times over the weekend-we've had so much snow it was hard to keep up to it. They also do the sidewalks. We also apologize you were not able to find enough breakfast with your food allergy. Thank you for your input, we appreciate your business!
酒店回复: Thank you for your input.The reason we put 4 to an elevator, many times we have to many people and their luggage and equipment being shoulder to shoulder. So we have put this limit on for everyone's safety and comfort.I will definitely address the food choice for the day you had stayed. There should have been a minimum of 2 choices of fruits and baskets filled as people take them. We do have 26 items to choose from. There should have been Biscuits and gravy along with eggs. We appreciate your staying with us, and hope you will stay with us again!Thank you for bringing these things to my attention!
4.0分
家庭亲子
It was ok pillows were only good enough for munchkins a little small toilets way too low to the ground need taller toilets
2.0分
家庭亲子
There was only 1 towel in the room and that was after my hubby asked for it. The beds are loud and roll to the middle… very sad
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酒店回复: We do apologized that your room was missed when placing towels in your bathroom.I hope my front desk was accommodating.We do hope you will give us another chance to redeem ourselves.
3.0分
其他
Unpleasant odor in the room. Bread and bagels were stale and hard. Towels were small and thin.
5.0分
其他
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The front desk staff was extremely friendly and aimed to please the customer. Peyton and Candy went above and beyond to please me. I really appreciated their helpfulness and good cheer.
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酒店回复: Thank you for the kind compliments to our Front Desk Representatives!We appreciate your business!
在穆尔黑德/法戈地区商务旅行的住宿体验不错
商务旅行。价格合理,住宿体验不错。酒店较新。房间和床都很不错。甚至喜欢靠窗的座位。早餐种类丰富,冷热食品种类丰富,用餐区面积适中。健身房有3台有氧运动器械和一些健身球,但只有1个手铃。如果能再多一些自由重量器械和瑜伽垫就更好了。
我唯一的抱怨是床垫和枕头的质量是我在酒店睡过的最差的!床垫的弹簧噪音很大,隔着床都能听见……质量太差了。长途旅行之后,真是令人失望。我跟前台反映过我的担忧,虽然她很抱歉,但也无能为力。
我在*******付了房费,但入住时,前台工作人员却给我们办理入住手续很麻烦。她不停地从我的信用卡扣预付房费。我收到了9封关于入住的邮件,内容都一样。我的房间没有吹风机,早上我甚至没法洗头,因为我们马上就要离开了,而且现在是隆冬时节。以后不会再住那里了。
总的来说,这家酒店还不错。然而,就价格而言,它并没有达到我的预期。房间空调的噪音非常大。我和前台试了其他房间,发现所有房间都有这个问题。酒店的噪音是意料之中的——但这远远超出了我们的预期,甚至把我们吵醒了整晚。床不太舒服。早餐很一般。房间总体来说很干净。
下雪后,他们没有清理停车场。直到几乎所有人都离开后,他们才清理人行道并撒盐。
食物过敏(例如乳糜泻)人士的早餐选择有限。
还不错,但“电梯一次只能容纳4人”的标志令人担忧。免费早餐竟然莫名其妙地没有食物,只有几个苹果和一桶肉汁。房间干净、安全,维护良好。住宿环境很棒,但别指望能像丽兹酒店那样。
It was ok pillows were only good enough for munchkins a little small toilets way too low to the ground need taller toilets
There was only 1 towel in the room and that was after my hubby asked for it. The beds are loud and roll to the middle… very sad
Unpleasant odor in the room. Bread and bagels were stale and hard. Towels were small and thin.
The front desk staff was extremely friendly and aimed to please the customer. Peyton and Candy went above and beyond to please me. I really appreciated their helpfulness and good cheer.