Hotel seems to need some general upkeep. I’ve stayed there for many years and this year I could see areas that were a bit run down, carpets stained, very few towels available in the room. Staff was all very nice, breakfast was great. Not sure if will be my go to Duluth hotel anymore
5.0分
其他
The entire staff from the desk staff to the kitchen staff, and the housekeeper were all fabulously friendly and compliant to our needs and wishes. Thank you!
4.0分
朋友出游
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In an area with lots of stores so if you need anything it’s right there. Free breakfast, swimming pool/hot tub, and gym was a plus! Only complaint is that my room was a bit dusty and dirty on the ground. Sheets also weren’t the cleanest with hair from other guests still on it. Overall a decent stay just needs to be cleaner in my opinion.
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酒店回复: Many thanks for being our guest and taking the time to tell us about your experience. Your feedback is truly valuable in helping ensure your expectations are being met.I apologize for your disappointment with the cleanliness of your room and will share your comments with our housekeeping team to make the necessary corrective actions.We hope to have another opportunity to meet and exceed your expectations.
5.0分
其他
The staff was friendly and courteous. They provided excellent customer service. We will stay here again.
5.0分
其他
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Everything went well during my stay! Check-in was easy, ther room was in great condition. Comfy bed, nice bathroom, very clean and updated. Breakfast was tasty and I would really consider staying here again. Thank you!
5.0分
其他
The staff was excellent the room was very comfortable. We will stay there again.
4.0分
其他
Good stay. Primary negative was mediocre breakfast.
挺好的 了，
总的来说，这是一家很棒的酒店。
Hotel seems to need some general upkeep. I’ve stayed there for many years and this year I could see areas that were a bit run down, carpets stained, very few towels available in the room. Staff was all very nice, breakfast was great. Not sure if will be my go to Duluth hotel anymore
The entire staff from the desk staff to the kitchen staff, and the housekeeper were all fabulously friendly and compliant to our needs and wishes. Thank you!
In an area with lots of stores so if you need anything it’s right there. Free breakfast, swimming pool/hot tub, and gym was a plus! Only complaint is that my room was a bit dusty and dirty on the ground. Sheets also weren’t the cleanest with hair from other guests still on it. Overall a decent stay just needs to be cleaner in my opinion.
The staff was friendly and courteous. They provided excellent customer service. We will stay here again.
Everything went well during my stay! Check-in was easy, ther room was in great condition. Comfy bed, nice bathroom, very clean and updated. Breakfast was tasty and I would really consider staying here again. Thank you!
The staff was excellent the room was very comfortable. We will stay there again.
Good stay. Primary negative was mediocre breakfast.
It's our 'go to' place when we visit Duluth.