酒店回复: ¡Muchas gracias por tu comentario! Nos alegra muchísimo saber que tu experiencia fue maravillosa y que disfrutaste al 100% de tu estancia. Coincidimos contigo: Sol by The Sea es un lugar espectacular, con una vista increíble y una comida deliciosa. ¡Esperamos darte la bienvenida de nuevo muy pronto para otra escapada de relax!
4.0分
家庭亲子
原文
翻译提供方：Google
食物应该更加多样化，我们去酒吧花了一段时间，当我们点甜点时，他们告诉我们厨房关门了，这不是我们的错
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the delay at the bar and the inconvenience with the kitchen closing before you were able to order dessert. We understand how frustrating that can be, and your comments about offering more variety in the food are truly appreciated. We’ll be sure to share this with our team as we work to improve the experience for our guests.
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的地方，海滩状况很好，游泳池优雅，但 Marea 餐厅不太好。
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酒店回复: Thank you for your feedback. We’re happy to hear you enjoyed the beach and found the pool elegant. We’re sorry to hear that your experience at La Marea did not meet expectations, and we appreciate you sharing that with us. Your comments will be shared with our team as we continue to improve.
4.0分
其他
原文
翻译提供方：Google
酒店里有很多老虎，即使价格不菲！唯一的问题是一日通票！
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酒店回复: Thank you for your kind words and for choosing to stay with us! We're glad you had a great experience overall. We noticed your 4-star rating and would love to know if there's anything we could improve to make your next stay a perfect 5. Your feedback means a lot to us!
5.0分
其他
原文
翻译提供方：Google
最好的👌
酒店回复: So happy to hear that—hope to see you again soon!
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的地方
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酒店回复: Thank you for the perfect score! We're thrilled you had a great experience and truly appreciate your rating. Looking forward to your next visit!
3.0分
家庭亲子
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The beach was lovely and chairs were plentiful. I didn’t like the fact that despite paying a hefty daily resort fee the floats in bay were not included. Also, there was no complimentary water in the room. We felt nickled and dimed for everything. We stayed at Bakers Cay and Hawks Cay and did not experience this in the past.
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酒店回复: Thank you for sharing your feedback. I’m glad you enjoyed the beach, but I’m sorry the amenities didn’t match your expectations. We never want guests to feel nickeled and dimed, and your notes about the bay floats and in-room water are helpful as we review our offerings. We appreciate you staying with us and hope to welcome you back for a smoother experience.
4.0分
其他
Staff was good. House Cleaning was marginal at best. Parking fee was a deal breaker for a future stay, big lot money grab.
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酒店回复: Thank you for sharing your feedback with us. We are glad to know our staff left a positive impression, though we are sorry to hear that housekeeping fell short and that the parking fee affected your experience. We appreciate you bringing this to our attention.If you would be willing to share a bit more about what you experienced with housekeeping, it would help us address the issue with our team.We hope to get the opportunity to welcome you back again soon.
服务非常好👌🏻一个美丽又放松的地方，风景和日落都美得惊人。
设施非常好，但服务却差强人意，千万不要去 La Marea 餐厅；那里的服务糟透了。
很棒，100% 推荐，一个放松的地方，Sol by The Sea 餐厅的美食和壮观的景色。
食物应该更加多样化，我们去酒吧花了一段时间，当我们点甜点时，他们告诉我们厨房关门了，这不是我们的错
很棒的地方，海滩状况很好，游泳池优雅，但 Marea 餐厅不太好。
酒店里有很多老虎，即使价格不菲！唯一的问题是一日通票！
最好的👌
很棒的地方
The beach was lovely and chairs were plentiful. I didn’t like the fact that despite paying a hefty daily resort fee the floats in bay were not included. Also, there was no complimentary water in the room. We felt nickled and dimed for everything. We stayed at Bakers Cay and Hawks Cay and did not experience this in the past.
Staff was good. House Cleaning was marginal at best. Parking fee was a deal breaker for a future stay, big lot money grab.