Hotel staff very rude, stinky rooms. The reception manager literally started a shouting verbal fight with my mom & dad over just a small issue that they wanted to come in my room and meet me - but he (manager) didn't let them in and said call them here at reception and meet here only in front of me - He didnt let them inside even though they were old & tired and we kept requesting to let them in. Secondly, rooms are very small and stinky smelling bad. Bedsheets were stinking like hell and there's not even proper ventilation. Overall, worst experience ever in a hotel.
1.0分
其他
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I haven't stayed,I went through stone surgery and couldn't visit but they haven't refunded the amount and are not even given an option for rescheduling my stay. I lost my entire money . I will never book and will not book in this hotel also who does not understand the problem of their customers.
1.0分
其他
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I haven't stayed as I went through stone surgery and couldn't visit but they haven't refunded the money and are not rescheduled the visit and I lost my entire money at least they can give some options. I will never book through MMT and this hotel also.
3.0分
朋友出游
Location is prime. Food is good but expensive, service is slow.good place for south indian food.overall a good experience
3.0分
家庭亲子
The room was not clean before we reached that's the only complaint I have otherwise the room and restroom was good.
5.0分
家庭亲子
excellant staff...
very polite...
The room service and cleanliness was very good.
The location from most of the visiting sites in Mathura is very near.
3.0分
情侣出游
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location wise it's one the best place to stay , but overall amenities are on a different low level and especially no pest control evident. scope for improvement a lot
5.0分
家庭亲子
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Had a wonderful experience staying here for 3 days with my parents. It is located near gate no.3 of Shri Krishna Janmabhoomi. So the location is great. You easily get e-rickshaw and cng autos in front of hotel. Their restaurant serves tasty food. Even room service and housekeeping is very good. Divinity hotel has clean rooms with many facilities and excellent restaurant food. Highly recommended.
2.0分
家庭亲子
Wash room not supply proper water and lift not working at hotel room allotted 2nd floor food is not good rats so high
1.0分
独自旅行
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The restaurant won't add the bill of food to the room account. There was only hot water in the shower and cold water was provided in the bucket after 1 and a half hour delay. The flush button of the commode is stuck and has to be twisted each time you press it to turn the water off.
Hotel staff very rude, stinky rooms. The reception manager literally started a shouting verbal fight with my mom & dad over just a small issue that they wanted to come in my room and meet me - but he (manager) didn't let them in and said call them here at reception and meet here only in front of me - He didnt let them inside even though they were old & tired and we kept requesting to let them in. Secondly, rooms are very small and stinky smelling bad. Bedsheets were stinking like hell and there's not even proper ventilation. Overall, worst experience ever in a hotel.
I haven't stayed,I went through stone surgery and couldn't visit but they haven't refunded the amount and are not even given an option for rescheduling my stay. I lost my entire money . I will never book and will not book in this hotel also who does not understand the problem of their customers.
I haven't stayed as I went through stone surgery and couldn't visit but they haven't refunded the money and are not rescheduled the visit and I lost my entire money at least they can give some options. I will never book through MMT and this hotel also.
Location is prime. Food is good but expensive, service is slow.good place for south indian food.overall a good experience
The room was not clean before we reached that's the only complaint I have otherwise the room and restroom was good.
excellant staff...
very polite...
The room service and cleanliness was very good.
The location from most of the visiting sites in Mathura is very near.
location wise it's one the best place to stay , but overall amenities are on a different low level and especially no pest control evident. scope for improvement a lot
Had a wonderful experience staying here for 3 days with my parents. It is located near gate no.3 of Shri Krishna Janmabhoomi. So the location is great. You easily get e-rickshaw and cng autos in front of hotel. Their restaurant serves tasty food. Even room service and housekeeping is very good. Divinity hotel has clean rooms with many facilities and excellent restaurant food. Highly recommended.
Wash room not supply proper water and lift not working at hotel room allotted 2nd floor food is not good rats so high
The restaurant won't add the bill of food to the room account. There was only hot water in the shower and cold water was provided in the bucket after 1 and a half hour delay. The flush button of the commode is stuck and has to be twisted each time you press it to turn the water off.